During my senior year of high school I switched from glasses to contacts. I went to Dr. Brtva's…read morePeoria office, got an exam and purchased a year long supply of two-week lenses. This one year supply of two-week lenses ran out last week, 6 and a half years after my original visit. Not being able to recall any negative memories from my first trip, I went back to Dr. Brtva to get an updated prescription, this time for both contacts and glasses. Overall, I'd have to say they do a pretty good job. I had no problem setting up an appointment over the phone. They even pointed me towards a form on their website I could print out and fill out in order to save some time when I got there. I did and it did. The wait wasn't too bad. I had a 2 pm appointment and they called me in at about 2:10. I consider this an acceptable wait for a Dr's office. They start with a preliminary check. One of the assistants will take you into a room and get some basic stuff out of the way. I was asked a few simple questions, read a few lines from a projection, and took the color blind test. When I went into the room, I still had my contacts in and they were kind enough to give me a case and a little bit of solution --no charge-- so I could pop them out before testing. They encourage you to get your eyes dilated so they can do one more test. However, I declined when they told me it would cost $20 extra. After that, it was back to they waiting room for 10 more minutes. Again, I can accept that type of wait. Eventually I was called back by the doctor; after reviewing Dr. Brtva's website, I can confidently say that it was Dr. Christopher Wetzler. I have nothing but good things to say about him. He was friendly and capable. When he was done he asked if I had any questions at all. I didn't. From there, I was shuttled to the contact fitting room. The assistant gave me a contact for each eye based on Dr. Wetzler's findings. I tried them on and they fit perfectly. Dr. Wetzler took one more look to see how they were sitting in my eyes and agreed -- they fit perfectly. Now my only gripe (and it may be outside of their control, but...): I wasn't given my prescription that day. I was told I had to wear the test pair for a week and then come back so they could check them again. I really didn't think this was necessary. They fit perfectly. They felt no different than my old contacts. I asked them to make an exception in my case as I didn't really want to make a second trip; I just wanted to take my prescription and order a few pairs online. No dice. They said they were not allowed to give me my prescription without a follow-up. I guess they had to do what they had to do. I went back last weekend for the follow-up. They still fit perfectly. Shocker. Since I was there I went ahead and ordered 6 months worth of 30 day lenses. If 1 year's worth of 2 week lenses lasted 6 years, I would only need half as many 30 day lenses for the next 6 years. Please note they explicitly told me I should not do this. However, they also told me my eyes are perfectly healthy, so I really fail to see the downside. Final gripe: They had to order my lenses so I couldn't have them that day. I have to go back for a third visit to pick them up. Grrr. My bill was pretty reasonable. $58 for the eyeglasses exam. $70 for the contact's exam (this included the pair of contacts they gave me to test). I don't have eye insurance, so I think this is pretty reasonable. My 6 months order of contacts cost $128. Again, I can't complain -- it seems fair to me. I'm pretty impressed with Dr. Brtva's practice. If my opinion of them changes, I'll let you know in 6 years.

Peoria Eye unprofessional. Doctor has no respect for your…read moretime or bedside manner. Staff is misleading. Insurance fraud.

This optical company is the lowest form of optical care you can ever find in Peoria for people…read morelooking for a long-term solution to diabetes eye exam and patient care. They will actually tell you they don't have the competent O.D. Doctors who can see a large volume of diabetic patients. I have tried to get a diabetic eye exam for the last two years with them always telling me they have zero open appointments or not enough qualified doctors to see me. The last doctor I saw is Nicole Jensen who is still there yet apparently is no longer readily qualified. Good luck. Bard Optical is going to be sued by a lot of patients.

I went to bard optical when I moved Peoria last year. They don't answer their phones, and they…read moredon't call back when you leave a message. I had an appointment scheduled late in the afternoon and checked the portal that morning. I showed up at the time the portal said and they informed me that my appointment was 20 minutes before what it said on the portal and the doctor refused to see me. Spend your dollars somewhere that gives better service to their patients.

I've been seeing Dr. Fitch for 25 years. His preventative care is outstanding. He has many…read moresuggestions on how to slow the degradation. I have difficult vision to correct from a brain tumor and chronic dry eyes. He tried MANY contacts for comfort and correction. His staff are world class and very caring. The entire team rocks!

I have been seeing Dr. Cundiff for years and always get an excellent eye exam. However, this review…read moreis for the optical department. I purchased my glasses and when I went back to pick them up I was having trouble with the bifocal position. After trying them for a few weeks, I went back in and "Molly" assisted me with readjusting. She actually let me pick out a different frame that was a better fit for my bifocals. Finally when I received my glasses from "Gabby" they were perfect!! A big thank you to Molly for all her time and patience in helping me resolve my issue!!

If you have any concerns about your eye health please go see a qualified ophthalmologist and get a…read morefull eye exam. This place will test your vision and give you glasses but does not do critical examinations for glaucoma, macular, diabetes, etc. They will charge you for a full exam but they don't dilate or do a full exam. It's important for you to get your eyes dilated and examined by a doctor, so unless you are just looking for glasses, this is not a good place to trust with your eye health

I was very pleased with my experience at All About Eyes - Peoria. I had been putting off getting my…read moreeye exam because I wasn't sure who would be a good fit as I have gotten wrong prescriptions in the past. I'm glad I finally made an appointment here. The doctor was very knowlegable and kind. I can finally see again. prescription was perfect and price was good. I will be sending my husband and son here.

I had been looking for a new eye doctor since moving from Chicago. He listened to all my concerns…read moreand ran all the same tests my doctor I've had since age 5 did. (We have a history of huge eye issues in our family so we get extra testing done) He explained everything in a way that made me feel comfortable and informed about my vision. And while my prescription changed slightly and it would be a good idea to get new glasses was not pushy about it as my insurance only covers it every few years. Was able to discuss the pros and cons of paying for new glasses now vs in 6months when my insurance covers them.

Very thorough exam! He suggested that over-the-counter +2 is all I really need for reading…read more Appreciated the honesty of diagnosis, not trying to suggest that I needed to invest in expensive lenses/frames etc.

Horrible. Go elsewhere. Bad experience if poor actions and no professionalism. Glasses came could…read morenot read. Could not see intermediate or far. So I paid more to get new lenses with supposed new eye exam readings and exam. Wrong the glasses came in. Same problem. I suspected no new lenses made. So I got new different frames titanium because others tickle made face sores. I have a stimatism I am suppose to bet lenses material Trivexse not polycarbonate. They remarked with red pen lines on the lenses. Said they would remake. I came in when called new glasses ready. The minute I saw red lines still on the lenses I thought....how come if the lens were new and adjustments made. No way did the lens adjustments change. You guessed it. Same problems seeing. I ask why the red lines on lenses? If glasses regroup or prepared the red lines would be made. Guess I asked a foolish question because women eye department for glasses shuffled service to me like a card deck. I was told take home and get use to them. Their eye exam was look over across dept. Room to far away doors of restrooms can you read the words? I said I can not distin​​​ctly see words. But I said what professional eye exam. I know the restrooms with men and women marked on doors. Now the older woman removed my new glasses and went to back bending frames. ​I was told the cost to them was enough. Go home get use to them. Take time. Are you driving? They looked at my companion said you drive her home. It is our quitting time we're are locking up now. These people are having issues. How much time December through May. Gas prices are near $4.90. Four hour time up and four hour trip back home. $80 each trip . Now four times $320 gas spent. I can't wear these glasses ever. I will be out the prices and insurance. Frustration. Go somewhere else or go home and get use to those glasses.

They fixed my partners glasses for free and they have a special on glasses 2 pairs for 85 bucks…read morewhat a steal

Terrible customer service. They made my prescription wrong and I have yet to hear back from anyone…read more Go anywhere else but here. Awful.

Everyone is friendly and efficient. Dr Jensen did a thorough exam and explained the results. Once…read morethere, I was called by name by all the staff I came in contact with. That bit of extra attention to detail makes you more comfortable with the experience.

Awesome experience overall! Great staff. Very knowledgeable, trustworthy and offered amazing styles…read moreof glasses. Will definitely return.

The people who fitted me with Eyeglasses did not listen to a thing I said. I told them that I have…read moretrifocals and one of them put down farther on the lens. They insisted on raising it higher and have put it into my Vision area. I will never ever do business with them again. They did not listen to what I had to say about my own Eyeglasses.

My issue is from a while ago but im just getting to writing a review. They totally screwed up the…read morebilling for me and my wife and it was a months long ordeal. At the time my wife even said she didnt think they were doing the billing correctly and the lady working insisted she was. I spent hours in total on the phone with both of our insurance carriers and bard. After months of dealing with the issue i eventually got sick of it and paid out of pocket to end it. I went to bars my entire life and will never go back. Terrible customer service the entire time

Horrible experience! Mismanaged scheduling, charged additional fees, and blatantly lied to me…read moreregarding prescription status.

Don't ask an eye doctor if he is going to be able to help you with your macular degeneration and he…read moredoesn't answer you, just shakes his head no! The next two days I received the same certified letter two days in a row telling me I could never come back. I then received a bill for my copay and went to pay it and there was no charge due, so they must have waived the copay!! Well, I recently called and tried to make an appointment and they told me they would have to check with the business manager! They called me back and the business manager said no, never. For asking a doctor if he was going to be able to help me keep my eyesight????? I still don't get. My eyesight is not good enough to drive to Iowa City and it's just me. So, I am going to talk to the Illinois eye doctors association and see if they can get me in to one of the specialists. If not, I am going to an attorney and sue if I lose anymore of my eyesight. This is out of control for merely asking a doctor if he is going to be able to help me keep my eyesight! All they had to do was give me one of the specialists their website says they have or I should be told my eyes are too far gone. Either way, what they did is illegal! I know, I used to write commercial insurance! What a sad organization so beware!!!!!