I saved over $700. I am thankful for Adam, the owner of The Hitch Man, and his team, who are…read moreKnowledgeable, honest, and provide excellent customer service. We bought a Toro 21-inch recycler lawn mower directly from the Toro online store. We thought we had made a great choice because there were many positive reviews of this mower, However, when it was delivered, we tested it. We were upset because it was quite difficult to cut the grass when going uphill. The Toro online store said we cannot return the product once we have added fuel (gas and oil) to it. That's when I called The Hitch Man, and Adam said I should bring the mower to his store in Taneytown, MD, and that he would do his best to help. Once I went over to the store, Adam and his team helped me take the heavy mower out of my minivan, they added their own gas, and adjusted the mower so that it could propel easily up hill. I am grateful for Adam and his team. I recommend this store 100%.

Knowledgeable and friendly employees, great service and prices. I had a difficult towing situation…read moreand they were able to easily fix it and install what I needed. Highly recommended.

I have been getting service for seven months with them really good work and maintenance. please…read moreask for Herbert he works fast

Brought my trailer here for a minor repair. The work was done correctly in the end, but it took…read morelonger than promised and getting an update on the progress was difficult. The staff is knowledgeable, but customer service could definitely be more proactive.

I needed a utility trailer and had never bought (or even used) one before. Robbie, who works at…read morethe Denton store, took the time to show me how to hook up the trailer, and offered suggestions as to the best way to haul the items I was interested in moving. He even gave me a follow-up call to make sure I was happy with the purchase. The trailer itself has worked well and appears to be great quality. I'm very satisfied with the whole experience.

We traveled from the western shore to pick up a boat. Unfortunately none of the lights worked on…read morethe trailer. We stopped in to see Robbie and he really took care of us. He had the parts, the know-how and the tools to get us legal and back on the road in no time! Fair prices, prompt attention and good old-fashioned genuine customer service. Doesn't get any better than this. Five Stars all the way!!!

We had a hitch installed on our 2018 Kia Sorento about five or six years ago, and it has been…read moreawesome for letting us take our family bikes on trips ever since. Alas last spring we got into a fender bender and the bike rack got jammed in the hitch, making it all unusable. Fortunately, the friendly folks at Cap World were able to remove it in about 5 minutes and we're back in business. Thank you!!!

Recently purchased a new truck and needed a nice tonneau cover. Called these folks on a Thursday…read more Picked truck up on a Saturday. They installed in about 30 minutes on a Monday. Very thankful they support the military and they did fantastic work on the install and getting me set up with a nice cover. Bonus that they doubled the warranty of the cover since they installed it.

I don't know about the one in Woodbine but the Bartley Trailer in Denton is outstanding. Great…read morecustomer service. (Fast and friendly). I highly recommend them.

Unreal overpriced. Paid $400. to have my trailer brakes inspected and adjusted. They changed two…read moregrease seals also. A complete rip off. Do not use this company. WS. Mt Airy

Got a nice BigTex trailer from here. Dealt with John Myers-great guy, straight forward, no hassles,…read moreno BS. Highly recommend. Just ask for John when you call. Did everything by phone, picked it up the next day. Easy transaction. They are taking COVID seriously as the other poster said, but they are the cheapest trailer dealer in the area. They aren't playing games, high volume high output facility. I'm willing to overlook waiting outside on a 65 degree day for some savings. Call John. Props to the tech that showed me the basics of the trailer too, very customer service oriented.

The young man Brady got me in and out and it was great service and great working with him I…read morerecommend him because he gets the Job done