I don't understand this store at all. It has tons of inventory and no one working there. I walked…read morearound for 10 minutes looking for someone to help me. Unlike other Ultas, this one makes no sense. How can they sell product and be profitable without sales people? The energy is all wrong and the business model is awful. Just my opinion

I generally refrain from writing bad reviews, however this experience was so terrible that I want…read moreto warn others against coming here and wasting their time, energy and money. First things to note. I have been coming to this Ulta for a number of years now. They used to be on another plaza, and again. I've been going to this store In Natick since. In that time, I've built a decent rapport with the staff. I'm in a wheelchair, so shopping is always a bIt involved. While they have previously had display cases, it's never been as bad as now. Maybe it's the holidays, I don't know. But one side of the store was completely inaccessible. It was thanks to other shoppers who helped me get something that was completely blocked off. Now, I am aware that it the holiday season and things are difficult. That said, this is beyond what I've ever experienced in a store Before. I had put an online order. But while there, I remembered to pick up some other things like lotion and shampoo. As I get to the line, the cashier yells for the next person, I am making my way in the narrow check out, she sees me and yells again. As I am speaking to her, I explain that I have a pickup order, i bring up my email to show her the order and the barcode. I forgot my ID, which was silly but the rest of my wallet is on my phone. So, I ask if my husband's ID would work. Yes, except now, he needs to be added to the pick up order. Which, if I weren't there, would be understandable. However, I am right there with him picking it up. So now, despite having email, order number/barcode and two people to pick up, that's still not enough "for store policy". (I did call the office and they confirmed that this did follow their policy.) -it didn't help that she very visibly had distain for me as soon as I was rolling up. I know being a cashier during this season is especially difficult, I'm not asking for fake smiles or cheer. But some basic thinking and empathy skills. Like, I'm not here buying liquor, cigarettes or weapons. I'm just trying to get my basic cerave lotion and a lipstick. Things are hard enough for us all, why make it harder? Anyway, most of the stuff they sell can be found at Target or Amazon now. But if you need/want to shop in person I've had a better experience at the Hudson location.

Keli hair boutique is such an amazing place with so many welcoming guests. My hair is curly and…read moreAleysha is the best hair stylist I have found. I feel so safe with her and she is always a blessing to me when I need a cut. I also have alopecia and need to use specific hair products, and they are always so helpful when I need to use my own products. Recently I got my hair cut and thought I liked it, and I went back about a week later because I was feeling self conscious about some details. Aleysha helped me, perfected the cut and they were such a blessing to me that day!! They understood that I wanted a redo and didn't even charge me for it; though I was embarrassed to accept - they treated me with such grace and patience. Highly recommend, all the time, any time!!! Thank you Keli Hair Boutique for all you do!!

I came into town for my dads 80th and the last thing I felt like doing was taming my curly…read morewindblown beach hair. I made a very last minute impulsive decision to see of they could take me asap for a blow out. They were so accommodating and the young woman went out of her way to give me the most amazing blowout. I do forget her name but she was born in Puerto Rico . I can tell she has so much talent and is going to be a rock star in her industry. Thank you for having an opening. I always say you don't meet people by accident. Cant wait to come back next time I'm in town.

Although the sign on the door says no pets, service dogs welcome, they constantly allow non service…read moredogs in! This is a problem because most of the time it will bark at my dog or anything. It could potentially bite someone as well. They need to have 2 people at the door instead of 1! One watching people as they come in and the other as they leave. One person can't do both! Costco has 2 at the entrance and 2 before the exit so Walmart can certainly do it! They need to learn what can be said and train the team on it!

Pharmacy service is poor. System tells you order will be ready. You go to the store and they tell…read moreyou it's not ready. Then they tell you the system is down. "Can't help you". "Things happen". "Try somewhere else". Yeah I will.

Webster square Sally's been going for 5 plus years new employees treated me like crap. You don't do…read morethat to customers. You want me to spend be kind. I will never go back there!! Done

I used a crappy grey dye that left my hair BLUE and after trying a bunch of home remedies, color…read moreoops, bleach, ugh nothing worked! The ladies at the location were super helpful with their recommendations and the blue came out right away and I also got a hair mask they recommended that brought my fried hair back to life. I can't tell you how many times hair dressers or hair people have been rude or kind of annoyed with me for experimenting on my hair or using the wrong product , "go to a profesional next time!" These ladies were a breath of fresh air, nice and knowledgeable. Honestly I'm only going there from now on, and asking BEFORE I mess my hair up the next time. Thank you!

She excels in everything she does with remarkable skill. I particularly admire how meticulously she…read moreplucks eyebrows, ensuring perfect symmetry and a natural look. Her facials are truly exceptional, offering a rejuvenating experience that surpasses all others I have had, leaving my skin glowing and refreshed. Give her a try, you will love her!

As a new customer to Andrea, I was pleased to find an immaculate and clean spa that smelled good…read more Andrea spends 30 minutes shaping my eyebrows paying attention to every last detail. I have also had a facial which was relaxing and my skin looked fabulous afterwards. I look forward to my visits to Andrea and getting to know her and her services better. A true professional with a warm relaxing way about her.

Dr. Noury treated me at the Marlborough Hospital ER for a bad dog bite to my face. I feared that I…read morewould never look the same. He was so reassuring and has the best bedside manner. I saw him at his Northborough office for follow up laser treatments. His office staff was so kind and efficient. I was always seen promptly and scheduling was so easy. I can say that my face looks like it did prior to the injury, which I feared was never possible, thanks to Dr. Noury's talents. I would give him a ten of of ten if I could.

Eu só tenho boas coisas pra falar sobre o dr noury,um médico super compreensivo,educado e…read moreprofissional no que faz,atendeu todas as minhas expectativas,Sheila uma pessoa maravilhosa me ajudou muito e muito simpática me ajudou muito nas consultas louryn também muito educada,eu super recomendo,muito obrigada por tudo!!!! I only have good things to talk about Dr. Noury, a super understanding doctor, polite and professional in what he does, met all my expectations, Sheila a wonderful person helped me a lot and very friendly helped me a lot in the consultations louryn also very polite, I highly recommend it, thank you very much for everything!!!!

Hisense has a pretty big selection of hair to choose from. The wigs and other 100% human hair may…read morebe expensive but its totally worth it for the quality. A couple customers complained about the pricing and how Boston is a lot cheaper. But for me personally, I'd spend a couple more bucks rather than to drive all the way to and back from Boston only to pay a couple bucks less. I've been coming to hisense for a couple years now and I love it.

I visited last week to purchase a wig, as I'm losing my hair. I was horrified to be limited to only…read moretrying on 3 wigs! The woman there said that there is a limit so it did not interfere with her business. It was snowing and only one other customer came in the store. When I told her that I had a medical reason for buying a wig and had been prepared to spend the money for several wigs, she said that they had to have the limits. She was not willing to budge. I would NEVER recommend visiting this business, as they clearly do not want to do business with paying customers, especially those with medical conditions that necessitate wearing a wig. Buyer beware that this is not a friendly establishment! I've since visited another wig store with no restrictions on the number of wigs I could try on. That's where I made my purchase, not at Hi-Sense!!!

Nasty people. Nasty owner. Rude and incompetent hair dressers. A friend of mine who worked there…read moredeveloped an eating disorder because of the catty behavior there. Plus the minute a customer walks out the door - they will talk badly about you.

I have been going to Lauren Craig Salon for four years. I have enjoyed the great service,…read moreprofessionalism, a gorgeous haircut and spot on color. Now, with Covid, I thoroughly enjoy the true care they take to ensure my safety and that of their team. Prior to entering the salon they take my temperature. You fill out your covid questionnaire, use some hand sanitizer and then you receive your cloak. Gone are the days of coffee, biscotti and magazines but I can only hope covid vaccine will be available soon. The picture is of the outside tent they have set up if clients want to get some sit and get some fresh air or even get your hair cut or colored outdoors. Delilah has been my stylist for over fifteen years and very flexible with whatever I want. I highly recommend both Delilah Detore and Lauren Craig Salon. The combination is unbeatable!