No one wants to talk about this but here we are. Prior to waxing the city I'd done waxing twice…read more Both were even less pleasant than a transvaginal ultrasound at the obgyn as it was equally exposed and embarrassing but with far more pain. Waxing the City was the first time I'd done waxing without the strips of cloth that felt like they were ripping off layers of skin along with my dignity. I love the wax-only method and have found the whole experience less painful and everyone who works there has done a great job. Sure, I wish they handed out wine before going in but considering the intimate experience I've been impressed. Highly recommend for service from front desk to the folks on the table. I've been happy every time. Even the time I went through the agony and the boyfriend's flight was delayed two weeks. Just kidding he will never stop hearing about that. The folks here know their work. You won't regret it.

Visited for the first time and Serena is FANTASTIC. I've gotten about 4 Brazilian waxes and they've…read moreall been pretty painful/long lasting. I was at EWC (another waxing facility) and had to take a few breaks bc the tar they use is insanely painful. This places uses a much softer hard wax and I was out in 20m. I felt ZERO pain the whole time. Great experience from the minute you walk in until you leave. Finally found my places!

Amy of The Littlest Spa is one of the greats. This is a 1 on 1 experience. Not some big corporate…read morespa. Her services are amazing and she builds a great repoire with her clients. She is always concerned with everyone's safety. I'll be with Amy until she retires!

First time customer. Had a seasonal facial and brow wax yesterday. The spa was clean, quaint and…read morepleasant when I walked in. Amy greeted me warmly and described what my treatments would be like. My facial was thorough yet gentle. My skin looks noticeably brighter and better. My brow wax was also done thoroughly and gently. Although my natural brow shape is pretty decent, I do need maintenance and the waxing usually really irritates my skin but Amy's method was much easier to tolerate than my previous experiences. Prices reasonable and I got to support a small local business. Win win. I'll Be back..

I have been going to this location for a few years now and did not realize I have not reviewed them…read moreyet! I LOVE this spa! The locker room space is well kept and well thought out. The quiet meditative space before your treatment is so zen and has comfy chairs and neck warmers at the ready while you wait. The spa spaces have great lighting and are warm and cozy. I also love that the out front staff never push services on you. I love it so much that I got all my family gift cards for Christmas.

Excellent facility and professional staff. Scheduling can be challenging so plan ahead to schedule…read morea service. I've had several of the therapists and they are all very good

I'm so grateful to Skin Studio for the care and support I received during my acne journey…read more From time to time my skin is still acne-prone, but with the right home care and regular visits for facials, I see a great improvement. My skin is calmer, clearer, and I feel much more confident. Thank you for your professionalism, patience, and truly caring approach - it made all the difference

This place in Natick is incredible. I love going here for everything: facial, electrolysis, waxing,…read moreyou name it, they do it all. Extremely professional, always enthusiastic, just a pleasure to deal with. I have been to many salons over the years but nobody compares to Skin Studio, not even close. Love coming here and I wish I could come more often. They are the masters of their craft. I also love their products, my skin has never been better after I started using their recommended products.

I was able to get an appointment quickly, the service was friendly and helpful. Olivia was…read moreprofessional and did a wonderful job. Thanks!

Curvy girlies...go see Priscilla. I had an excellent visit. Michelle at the front desk, who is…read morealso the manager, was very friendly. I was early and they were accommodating. Everything was as very sanitary. Priscilla was super personable and made the experience easy and comfortable. She was very thorough. I am curvy and she clearly has experience working with all body types. This was probably the best waxing experience I've ever had. I will definitely be coming back to this location and specifically seeing Priscilla again.

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

Judi is a gifted and caring Esthetician. You can tell she LOVES what she does and will make you…read morefeel confident in your skin!

From the owner: I specialize in Hydrafacials, Photo Facials, age spot removals, skincare, facials, waxing, body…read morewraps. I partner with and am an expert and educator in Skin Ceuticals for skincare.

Friendly staff, always accommodating and friendly great prices, excellent service. I have been…read moregoing there for years, since previous location.

Best threading in the Nation. You must walk in to either the a Wellesley or Framingham locations…read more There is no waiting time. Each associate has done my brows, lip and chin perfectly. Oh and the price is shockingly low. I tip 50 percent because they deserve it. If you're scared, don't do it. Stay in the 1990s. Those who want to have exceptional aesthetics; walk in to either locations. Each moi

I went as a walk in. Waited less than 5 minutes to be served…read more Personally I hate threading. But for me it lasts about 4 months whereas waxing only lasts about a month. So I endure the misery of threading. My biggest gripe is that they didn't ask me about the shape of my eyebrows. Maybe I'm old fashioned but I like to keep my eyebrows rounded. But they gave me those sharp angular lines that every twenty something girl has. Which look a bit silly on me.

$22 for just threading some eyebrows is insane. The customer service was not the best. It was only…read more1 lady in there and she only had one other customer so I am confused as to why the customer service was poor. She did my brows in under 3 mins after I have been growing them out for the past 4 months. I looked at them and informed her to please finish what I am paying you for because just a clean up is not going to do the job. After she finished it was okay but to charge me $22 and still want a tip is insane. She started being rude when she seen I didn't tip. I told her to have a nice day and no response. I told her thank you since she still did my brows and no response. I suggest finding a different brow lady because this place isn't it.

Tony at Salon 4 had a salon in Natick for years, and when he moved to Salon 4 a few years ago, I…read morefollowed him there. Tony has a great eye and talent for color and cut. He always does a beautiful job on my hair - he's been making me a natural blond for 25 years or so. Sometimes he'll text me some pictures because he's thought of a new style for me. He's also a great conversationalist and takes a sincere interest in his clients. Everyone at Salon 4 is talented and very nice. I've never seen anyone leave with a bad cut or color. I highly recommend Salon 4, especially Tony.

A cozy place to cut your hair. The staff is very nice and friendly, they listen to every need and…read morepreference. Good price!