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    LUXGO Travel

    5.0 (2 reviews)
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    4 months ago

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    Olive Travel Agency - Banyan Tree Pipiwai Trail

    Olive Travel Agency

    5.0(18 reviews)
    40.6 km

    Earlier this summer, our family had the privilege of taking a vacation through Nice, Florence, and…read moreVenice. We originally attempted to plan everything ourselves--flights, hotels, transportation, sightseeing--but quickly realized how overwhelming it was to manage all the moving pieces. That's when we decided to try a travel agent (with all the online travel booking sites, I didn't even realize they still existed!) And we are so incredibly grateful we did! From the very first conversation, Natalie took the time to understand our family's needs, interests, and travel style. She handled everything--airfare, hotel reservations, ground transportation, activities, and dining recommendations--with such care, attention to detail, and genuine enthusiasm. She even thought of things we hadn't considered, and her advice elevated our trip in ways we never expected. One of the most helpful tools she provided was the TripPlan app, which housed our complete itinerary, step-by-step check-in instructions, flight details, hotel info, and all our travel arrangements organized by day and location. It also included Natalie's personalized suggestions, travel tips, and hidden gems for each destination. That app became our travel bible--it truly made the experience seamless and stress-free. What really stood out was how much Natalie cares. She clearly has deep knowledge of each destination and it shows in the thoughtful touches and curated experiences she builds into her plans. She went above and beyond to ensure that our family had a memorable and meaningful vacation, and we felt fully supported every step of the way. Natalie didn't just help us plan a vacation--she helped us create lifelong memories. We can't thank her enough and are already looking forward to working with her again for our next adventure. Thank you, Natalie and Olive Travel Agency--you are simply the best!

    Natalie is very responsive and attentive. She works diligently to provide the best service and…read moretravel requirements requested. I highly recommend Olive Travel. Happy trails and safe travels.

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    Olive Travel Agency - Bamboo Forest Pipiwai Trail. Bring good water shoes, poncho, hiking poles, water and snacks!

    Bamboo Forest Pipiwai Trail. Bring good water shoes, poncho, hiking poles, water and snacks!

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    Dreamavoo Travel & Tours

    Dreamavoo Travel & Tours

    4.6(16 reviews)
    63.4 km

    When we confirmed our family of 4, plus my MIL, will be headed to Italy for 3 weeks, I found…read moreNatalie with Dreamavoo on line to help me with booking our flights and finding hotels. The plan was to first fly to Sicily to see family, then Rome and Florence, and back to Sicily for the remainder of our vacation. Natalie was amazing. She gave us a few options for hotel stays in Rome and Florence. The hotel we selected in Rome was the Hotel Della Concillazione, close to the Vatican, shops and restaurants. The hotel itself was nice, clean and included a complimentary breakfast. We took a train to Florence, which Natalie booked, and we stayed in a quaint, remodeled apartment called Villa Tolomei Hotel. It was outside the city, quiet and a beautiful county-like setting. It was a nice change from being in a busy city in Rome. The apartment was perfect for our family. From Florence, we flew back to Sicily and spent the rest of our stay with family. For our travel back home, we had to fly to Zurich and stay overnight. Natalie booked the Ibis Hotel, close to the airport. It was perfect and inexpensive for a 12 hour stay. I couldn't have done it without Natalie. She was always available via text and responded immediately, even in Italy with the time difference of 9 hours. I will be connecting with her on my future trips, domestic or abroad...she's awesome!!

    We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

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    The Japan Tour Company - Dressed up in Hakone

    The Japan Tour Company

    5.0(2 reviews)
    74.3 kmFlorence-Firestone

    The Japan Tour Company is an excellent way to discover all that Japan has to offer, whether you are…read morevisiting for the first time or the tenth time. It's a great way to experience Japan's rich history, culture, and traditions and offers a range of tours that cater to all interests and needs. Also, I like the flexibility that you can request for a tailored itinerary based on your interests, schedule, and budget. You're not stuck in a specific tour throughout your visit! tldr; Its been a fire trip

    Took a guided tour through a portion of Japan with Nathan and The Japan Tour Company. Was the…read moreeasiest trip out of the country I've ever taken because Nathan did all the work for us. He arranged flights, visas, lodgings, transportation, and itinerary. We stuck to the itinerary pretty closely, but had more than enough time at each location to explore and take it all in. We also had the option to be spontaneous and change things and veer off on our own whenever so desired. One of the best parts of touring through Japan was the exploration of Japanese food. It was mind blowing how good it was. Nathan has a serious adventure for the cuisine and his love of it was infections, had us all trying everything under the sun and loving the experience. My biggest sightseeing highlight was the boat ride to and tour of the island of Miyajima. Miyajima is a sacred island that promotes calmness and serenity, and wild deer that want to eat everything in your hands if that's your thing. Highly recommend booking a tour with Nathan and The Japan Tour Company. It was completely stress free to have someone handling all the necessary items for a successful trip, we were able to just tune out of the details and enjoy the experience of being in a foreign country. If Japan is on your bucket list, definitely go, you won't regret it.

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    LUXGO Travel - travelagents - Updated June 2026

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