Made an appointment at Southwest eye care to have my eyes examined thoroughly. It's was an easy…read morecheck in, I completed a questionnaire on line which made it simple. The waiting area is roomy and comfortable with TV. . After a short wait , Denise my technician brought me back and we went through a battery of many tests. She was awesome, friendly and professional. The office is very large, clean and organized, Dr. Vance and her assistant were a super team, very experienced and organized we did many examinations and tests there was no rush. All my questions were answered throughly, it was great professional experience. I didn't have time this visit to pick out frames from their large selection, but I will return soon. The billing department, was just as professional and friendly as all the other staff. Southwest eye care is a must stop for all your vision needs.

Easy to schedule, friendly staff. Dr. Vance is knowledgeable and takes plenty of time with…read morepatients. When it's time to pick glasses, Laura is amazing. She helps select the perfect frame for me, that coordinates with my style and face shape.

Dr. Stainer is an Ophthalmologist. Technically, he is not MY ophthalmologist -yet - but my he is…read moremy boyfriend's and I've visited these offices with him, so I feel fairly confident in putting forth my opinion. The offices are conveniently located right on China Grade Loop. What I like about this location, which he shares with North Bakersfield Dental group, is that you can park out in front on the street and just walk right in the front door and you're there. With doctors that have offices in the major medical complexes there is always the hassle of parking, walking down long hallways and taking the stairs or elevators to get where you're going. This is so much more convenient. They share not just the building, but the waiting room with a dentist's office. There is plenty of seating, a flat screen television, and sports memorabilia to entertain yourself with while you wait. There is even free wifi (they have the password posted inside) so you can surf the internet while you wait - and a fountain in the waiting room. My boyfriend has always been happy with his medical care here. On this particular visit, we were here so that he could get the side pieces of his eyeglasses readjusted. They ushered him into the back and had him back out front in under 5 minutes. Best of all, they didn't charge him for the service. It's getting to be about time for me to get my eyes checked again and get a new prescription, and once I confirm that they take my insurance I'll be heading back here myself.

I had PRK surgery to correct my horrible vision last December. I was never a candidate for any…read morelaser correction surgery before because my cornea is too thin. However, Dr. Miller knew I was always interested and when the technology got good enough to make me a candidate I jumped at it. It was pretty expensive but I didn't care. I've had such bad vision my entire life and I hated contacts and glasses. The surgery plus all post treatment was $4800 (after 15% covered by my insurance). Dr. Stainer does all the eye surgery and I felt in very good hands. They answered all my questions and were honest about the expected results. They said I may never have 20/20 vision with my eyes and I wasn't a candidate for a second procedure. So this was my one and only shot. Well now I see 20/15 (better than 20/20) and my eyes are still healing and I should see the final results within 6-12 months so it could get better. My only complaint about both of their offices is the very long wait times. I've waited over an hour once for a 10 minute post-op visit. Expect your appointment to run 30-45 minutes late on average unless you book early in the morning. However the time you spend in the waiting room is worth the dedicated care you receive. I would recommend Dr. Stainer for laser eye surgery any day.

these Dr are amazing. very attentive and professional…read more referred to CRC and made the appointment in three months I'm going back for an eye exam and new glasses

Had a little bit of a wait time today (~45 minutes), but the staff was very courteous and…read moreprofessional! Second time seeing (no pun) Dr. Janae L. Vance & I couldn't have had a better experience. Very personal, detailed and efficient, she will get you in and out and with a proper prescription & advice. I will definitely come back for my next yearly. Thanks!

Dr. Carole Casteen, MD. , specializes in wet and dry AMD that normally is an ailment that shows…read moreitself later in life. Dr. Casteen always shows a deep personal interest in you with respect to the health of your eye. She has great passion in treating her patients. She stops and listens when you talk in explaining your symptoms and what concerns you. I highly recommend Dr. Carol Casteen If you are a member of Kaiser Permanente in Bakersfield. She treated me before in her private practice and now through Kaiser. !

Yes, Dr. Carole A. Casteen, M.D. is just one Superb Opthalmolojist. A very understanding, very…read morekind, friendly and caring Doctor and I can go on like this. She is knowledgeable and perfectly knows what exactly she does. My wife feels absolutely the same. Maria who works here is a wonderful, very helpful person absolutely. She manages pretty well. Great. My wife knows her too. All the very best to Doctor, Dr. Carole A. Casteen, M.D., and Maria. The Office is:, Calloway Eye Care and Optical on Calloway Drive, Bakersfield, California, USA. With Warm Regards, Sushila Vasan and Villivalam Vasan.

This has been the best eye Dr. I've been to. We've been coming here for about 4 years. The staff…read moreand providers are all great, friendly and knowledgeable. Monica the Optician is such a kind spirit, it really shows when someone loves their work. They have a great selection of glasses and were usually in and out in about an hour.

We've been coming to Central Valley Eye Care for about 15 years. Have always had a pleasant…read moreexperience, from walking in and getting greeted by Marilyn and the girls up front, to seeing the doctor for our eye exams, to ordering new glasses with Monica at the optical department. They're all great

If I could rate them a zero I would! A year ago Dr. Liao convinced my wife and I that we had "eye…read moremites" and needed an $80 treatment (each). We went to another optometrist and wasn't told we had eye mites at all at our exam! WTH?!? A year goes by and I forget about that incident and decide to give them another try but maybe see a different Dr. so I try to schedule an appointment online and was asked if I consent to a $40 "Eye Wellness" exam that is NOT covered by insurance. So here is my thought, if the insurance company doesn't feel this is a necessary procedure then why do I have to have it? So I said no. It then says they can't proceed with making my appointment and for me to call them. I call and basically if I don't agree to pay for the exam, they won't see me. I said that I think it's sad they would be willing to lose a customer over an optional procedure! They said, sorry, but we won't see you without it. I guess I'm going to see a new optometrist because Li & Liao are only in it for the $$ and not to help their patients!

If I could leave a 0 star, I would. The exams and procedures were alright. The staff were…read moreprofessional, knowledgeable, and kind. When it came time to check out, the total was just shy of $1200, but insurance brought it down to $600. The part that really irritates me is the fact that they screwed up my prescription. You'd think spending that much money on glasses, the least they could do was get your prescription correct. Both of my eyes had issues---one more major than the other. The eye with minor damage was given a lens that over-corrected it, giving me frequent headaches and eye strain. I purchased RayBan glasses, which come with their logo engraved on the lenses. When I received the glasses, the RayBan logo was not there, meaning that I was given something cheaper than what I purchased. Avoid this optometry. The ones in Target are 100x better.

Wait time. I'm here on a Sunday and I'm the first appt. It's been 1 hour and I've yet to see the…read moreoptician. Plus apparently now it's a virtual appt which I didn't want. I was asked if I have anything else to do today because I'll have to wait even longer... it's Sunday. My 1 guaranteed day off, I don't want to be here all day... Update: it's been 2 hours - the staff has been kind (and I know the mix-up in scheduling isn't their fault) but definitely unhappy about the time spent here. Needless to say, I'm done.

I visited for a walk-in contact lens eye exam and was seen quickly by Dr. Kelly Ly. She's…read moreapproachable, efficient, and made the process smooth. The clinic even had contact lens samples on hand, so I left with a new pair today. Her medical assistant was also friendly and helpful, making the experience even better.

A fantastic place to get your eyes checked! They have wonderful customer service and support…read more Amazing staff as well! Highly recommend! They definitely provide quality care.

Have been a patient here for quite some time. Admittedly they're the only optometrist I've been to,…read moreso I can't compare them to any other optometrists. I would have continued to get my eye care here but found out today that they are forcing patients to complete a, what use to be "optional eye exam". The reason why it's optional is because it's not covered by most insurances. The cost is $40. They will try to tell you the gloom and doom as to why you need this test. However, I trusted in their ability to detect any abnormalities in my eyes by using the "usual" manner in which they perform their exams. At the beginning of the year it was optional... with aggressive salesmanship... now they won't see you without you paying up for this extra exam. I understand that it's "an extra preventative measure", however that should be the patient's choice to make if they want to pay extra. Looks like I will be taking my business elsewhere.