Exceptional service. Very prompt! Fixed my issue within an hour! Very kind and cordial! We were…read moreimpressed with his friendly personality and how quickly he diagnosed and fixed the problem!!! We are so pleased!

Every once in a while, we need something fixed in our homes, and you know that feeling of having to…read morepossibly scramble to find the right person for the job?! I've done the hard research for you. The part easily could have been ordered directly from the manufacturer, but unfortunately, the manufacturers customer service department was impossible to deal with, which forced my hand to find someone local. This particular part absolutely is something I could have done without a repair person but here we are. Yelp has a project feature, so if you haven't used it before it definitely is a tool that works. You search for the service that you need, and what needs to be done, answer a couple of very easy, quick questions, and then click the button for estimates. Next thing you know, you'll be receiving text messages, phone calls, and all of a sudden you were going to be everyone's best friend. Depending on the service that you need, this will either be incredibly helpful, or make you feel overwhelmed. Needless to say, after speaking with more than a half a dozen appliance repair companies, and being put through the ringer and bombarded with phone calls and pushy people either demanding I'm making an immediate appointment, or refusing just to have a conversation with me, I decided on Top 1 Appliance. Here's why: They were absolutely the most reasonably priced for the service call and the work that needed to be done. They were not pushy on any level, and that made a huge difference. They were willing to come out the same day if I had time at no additional charge, or my case found another day that works for both of us. I knew this would be an easy and quick repair, and less than 20 minutes, the repair was made, and the repair tech was paid and on his way to his next job. The only thing that made me uncomfortable was that I had wanted the old parts left, and the tech wasn't willing to do that which did not make sense. Top 1 is incredibly easy to deal with, and I should also add that they reached out to me before the repair, they simply asked if I had found someone or if I still wanted their help. Seriously that easy.

Yagub was very professional and knowledgeable. He diagnosed the problem of our Maytag microwave…read moreand fixed the problem. We are very pleased with his Yagub's proficiency with the issues and his demeanor in handling the difficult situation. We would recommend wholeheartedly JMT appliance repair service and Yagub.

I needed to replace a 27-in wall oven. Yagub was able to go there the next morning when I called…read moreand did the job. He is Very kind, honest, on time, and hard working. Everything turned out perfectly. I will definitely do business with him in this company again. Thank you, Yagub!

David came out of his way to fix our gas range. He was punctual, kind, described the issue…read moreclearly, and explained how to fix the issue if it ever arose in the future.

I'd give 5 stars but nobody's perfect. These guy close to 5 stars. LG washer and dryer maintenance…read morewas requested. Spoke with David setting an appointment which he was very attentive. He would confirm time when on his way. He did a great job and we learned a lot on keeping the appliances in shape. For the maintenance the visit was worth it!

Milos did an excellent job, fixed our dryer in no time. Came out to the house quickly and did the…read morerepair for a great price. Very happy with my experience.

Milan came to my house to remove the existing garbage disposal and install a new one that I…read morepurchased. He was personable and professional. He had previously given me an estimate between $159-259. He explained a few things to me regarding garbage disposals that was very helpful. He had everything completed within 30 minutes. He charged me $159 for the job. I greatly appreciated being charged the lowest cost of the estimate. I explained that I may have overcharged on a a couple of recent projects. Also, I mentioned that there was an issue with the clothes dryer. Milan checked out and determined that I didn't need to fix anything at this and could wait until the weather is warm again. He clearly explained his reasons for that decision and it made sense to me. I appreciated his honesty. I highly recommend MSJ Appliance. Thanks, Milan.

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.

I have been using A&J Appliance Repair Service for YEARS and I highly recommend Phil…read more He always thoroughly explains what the issue is with my appliance and gives me options for repair. He's very trustworthy & affordable. He is also very responsive when I call for service. He has repaired my washer, dryer and refrigerator and I recommend him to all of my friends.

This company took the time to explain to me about my issue and how to deal with it on the 4th when…read moremost were closed, there's a reason it has so many 5 star reviews including mine!

Best Appliance Repair was hired by A&A Appliances to replace my Bosch freezer door that was damaged…read morein shipping. Best Appliance did a good job of communicating once the freezer door was at their office. They called several times to make sure the appointment was scheduled. They even called to say they could squeeze me in a day earlier if it worked with my schedule. Their technician, Jay, arrived about 20 minutes after the scheduled appointment block. They took their shoes off before entering. They laid down fabric and things to protect the floor. They finished replacing the door in about 20 minutes. Super efficient!

These people are a scam. Fletcher was my tech. 1st thing is, he told me that my oven mat was…read morepreventing my oven from reaching temp. ofc, I'm not buying that, not to mention that I had the mat out for a couple week and there was no difference in how it performed, under temp. He also tried to tell me that my left rear stove top burner was hot enough for boil. on high, 3 bubbles using a highly conductive pan. I put it on another equal size burner and got it 5x the other burner and stopped the test before it actually topped out. He then tried to tell me that it's standard for the back burner to have a lower high. I asked for that in writing and they packed up and rushed out the door. OMG! Run to a quality repair place ?

The Electrolux dryer in a rental unit became unusable due to a loose fabric gasket that stopped the…read moredrum from turning. Many appliance repair shops don't work with this brand. I called Sunny Appliance and they had a technician out in the next few days. Luis removed the offending part and said he'd be back once a new part was in. In the meantime, the dryer could be used, although it was a bit noisier. The part arrived the following week and I confirmed the repair appointment time. Sunny Appliance called me the day they were supposed to come out and do the repair asking me when did I want to schedule the repair. When I said I had confirmed for that day, they said I wasn't on the schedule. They said they would see what they could do and called a few minutes later saying they would be out later that day. Luis came again, and successfully repaired the dryer. Even though they had made a scheduling error they went to great lengths to correct it. I'm impressed with the level of service on both the dispatcher's part, and Luis' expert repair. Thank you

lied and sold me AMAZON PARTS I Insisted on OEM Parts from…read moremy first phone call and low and behold i got lied to and amazon parts at TOP $$$$$$ My washing machine pump failed 10 months ago i called these guys and told them its not draining it needs a pump "can you bring a NEW LG PUMP i DONT want knock off parts i want factory parts" Being a contractor myself i knew it was the pump you could hear it when it ran it was messed up and didnt drain so i told them model and serial # to bring pump with them they confirmed. tech showed up removed my pump and sure enough it was broken runs out to his van grabs a all white taped up box comes in tosses in the pump and hey it worked "FOR NOW" gives me the bill $257.40 takes old pump with him see you later bye! Me being in the service industry myself i know this was not a factory pump it was not an LG box it had no part number on it it look like it came out of a damn amazon locker!!!!!! for goodness sakes! if i amazon that pump its $25 I called them furious I let them know this is illegal to have these kind of mark ups!!! Per the California state Attorney General any business in the state of California is legally allowed a 33% markup on materials. So I don't care if you're selling groceries and you're on the biggest grocery chain in the industry you're still only allowed a 33% mark up or if you're selling liquor or cigarettes at the corner store you're only allowed to 33% markup however I was charged 185 bucks for a $25 pump out of an Amazon locker. They assured me they used a factory replacement pump and priced me per the blue book Here we are 10 months down the road and I wake up to my wife telling me our laundry room is flooding the washing machine just drained all over the floor Of course we mop and clean all that up and I called another technician from another reputable company I explain that the pump is replaced about 10 months ago however it was aftermarket...... They told me to leave the machine off until they get here with new pump Lo and behold technician shows up tears apart my machine and what does he find??????????????? Broken pump and pump is full of water leaking Is the pump and LG part?????? Absolutely not!!!!!!!!!!!!!!!!!!!! Has a sticker that just says 110 V pump made in China on the side of it Check out the photos Now check out the photo of the actual broken pump full of water and go ahead and check out the box of a real LG pump Then check the contractors license board website for the formal complaint on the contractors license with the contractor and the lie I was told i purchased a factory part and a factory part was installed in my appliance however it was not and I was lied to with aftermarket parts The attorney General loves these cases if you have been taken advantage of and know you were gouged buy this company or any other at more than 33% markup then report em See how long there in Business ripping people off The company is only as good as the records it keeps before the Government takes that company away from crooked ppl taking advantage of the general public The truth hurts but is what it is if you want to be crooked and pad your wallet it only last so long Do your homework before you hire these people Just because they say they can fix it right now there's other people out there that can do it too that are honest The HONEST REPAIR COMPANY with FACTORY PARTS $205 That included $20tip for the tech to get some lunch This scam $257.40 and flooded laundry room and hall Request the license number and always do your homework at WWW.CSLB.CA.GOV