Literally the best nail salon I've been to in Ohio, moving from Cali my standards are very high and…read moredesigns are a must Sara is my go to. #AMAZING

I have been a customer here and genuinely wanted to continue supporting this salon, which makes…read morethis review disappointing to write. During my most recent visit, I showed a reference photo before the service began and was never told that the design couldn't be recreated as requested. I left with a set that looked significantly different from the inspiration photo, and the quality was not what I expected for the price. Some corresponding nails on opposite hands were noticeably different lengths, making the set look uneven. Afterward, I reached out respectfully to explain my concerns. My messages were polite, constructive, and focused on the work itself. Instead of feeling heard, I felt dismissed. What ultimately convinced me not to return was a later interaction regarding a broken toenail. When I called about having it repaired, I was told they would fix the toenail, but that I should find a different salon because I wasn't happy with their work. I explained that my concerns were only about the most recent service and that I had enjoyed coming there in the past, but I was still told to go somewhere else. I found that response surprisingly harsh and unprofessional given how respectful I had been throughout every interaction. Customers should be able to raise concerns about a service without being told to take their business elsewhere. Mistakes happen, and not every set will be perfect. What matters is how a business responds when a customer has a concern. Unfortunately, the communication and customer service left me feeling unwelcome and undervalued.

Excellent Mani Pedi Strong attention to detail…read moreRelaxing Vibe Friendly efficient staff Very clean salon

Unfortunately, I have to report my dissatisfaction for my experience and service quality with…read moreDeluxe Nail Salon & Spa. I was recently in town for a friend's wedding and received a manicure and pedicure at Deluxe. Within two days, I had an infection develop on my thumb where the side of my thumb nail meets my thumb- presumably from the tech's cuticle cutting work. I was able to treat it at home, but it was painful for a few days. Additionally, I noticed only after a few days that there was dark discoloration at the base of my large toenails/cuticle areas. After removing the nail polish, I've discovered large bruises underneath both of my big toe nails. This has never happened to me before. Lastly, when I went to use the on-site ATM to pay for my services with cash, I was automatically prompted to view my account balance and after I navigated through that screen, I was forced to reinsert my card and only then was able to take out cash. This resulted in an additional $3 fee from the ATM - so to simply use their ATM, I was charged $6 in fees. I would have just rather paid with my card! I am not from the area, but ultimately, I really felt I had to share my experiences, as I was not satisfied. The salon is beautifully renovated and able to serve a large quantity of clients, but I hope they read this review and take this feedback to make the experience better for others.

I love Dream Salon!! The staff is always so friendly and welcoming. They even gave me a…read morepersonalized goody bag! Kaity always has me looking my best when I leave. She was brave enough to agree to give me bangs, and I absolutely love them! She is the best! They're also doing a great job introducing Covid practices so the customers feel very safe. I would definitely recommend Dream Salon to anyone!

Service, Quality, Vibe all On point! High recommended…read more Amy is the best love genuine people and connection!

Diane is an artist! She's kept my nails healthy and beautiful since 2020. The salon is impeccable…read moreand comfortable, family friendly and always professional.

I used to love coming here to get my eyebrows done because they used to do such a great job but not…read morereally a good job anymore. Whoever they have there on Sundays doing eyebrows did not do a good job. I still tipped them though they need to either get better or have someone else doing them bc i'm actually pissed about how they turned out. i probably won't ever come back and won't have anyone else i know come back

all staff is great at procedure and following directions. results are predictable and always good…read more one thing i would have wanted is actual designs, they can do simple designs but complex designs they act bothered or upset to do. asked for polka dots one time and the lady rolled her eyes at me. not a comfortable situation if you want something they don't want to do that day but overall good predictable and clean service.

I walked in just because the name said Cleopatra and I needed a full-set…read more Was greeted without being looked at, and then once I was seen, I was refused being served due to being "fully booked for the day" (so they say): There were only 2 clients in the shop, and it was around Noon on a Tuesday... I asked when was the next appointment was available and the tech struggled to provide an answer flipping through the empty appointment book. Gee...I wonder why. What a shame.

This is my second time at the salon, and so far I had very good experience…read more Today, I showed a picture of "gradient French" manicure, and received exactly what I wanted (even though my manicurist did it for the first time)

Hands down the best gel manicure and (normal polish) pedicure I have EVER received! Bruce is…read moreamazing and I highly recommend any nail services with him. I have an extremely active lifestyle and physically demanding job. So gel manicures last about a week before I start getting a peel of a lift or chips. It has been two weeks since I visited Zoom's and there is not a single edge of the gel lifting or chipped. Extremely clean salon and tons of colors to choose from. Highly recommended :)

I have been going to this establishment since they first open…read more David is my go to! He does excellent work. My nails look and feel like real nails! They are sometimes a bit busy but it happens. It's the only place I've gone to for probably 4-5 years. (Can't remember) but I will continue to support them. Good people, good work, and competitive prices.

I had a very chaotic experience. Waited for about 20 minutes on a Friday around 3 pm. For my soak…read moreoff, they had me soak my hands in a bowl of acetone rather than using cotton balls or finger clips on each finger. My fingers were incredibly dry to an uncomfortable degree. When I went to remove my fingers from the bowl, I was told to put them back in. (I should have left then) My manicurist cut two of my fingers with the cuticle nippers. My thumb bled quite a bit and she was not apologetic at all. My manicurist switched halfway through. The second person working on my nails CUT THE SCAB OFF OF MY THUMB and made it bleed again. Luckily the manager gave me neosporin. The manager left twice during my manicure to yell and curse at children outside that were "harassing" them (they were just being kids. Knocking on the door, etc.) I hate leaving such negative reviews but the salon wasn't clean. The employees weren't nice. My manicure was painful, and they were in a rush and didn't give me three coats so the manicure itself doesn't even look good. I wouldn't go to this location. Again, I NEVER write such negative reviews but my experience was wildly bad.

My absolute favorite place in Cincy to get my nails done. They are always friendly and do such a…read moregreat job. I have never found somewhere that does nail art this well! Shoutout to Danielle and Mariah for being the best nail techs and always doing an amazing job on my nails. Make sure to book ahead since they can fill up fast!

Big thanks to my daughter, who gave me a gift card to Spruce Nail Shop for my birthday. I did not…read morelet that gift gather dust and used the very easy online booking process to schedule a waterless mani-pedi for myself at the Findlay Market location. Ashley took wonderful care of me, including helping me step down from the pedicure stand since I'm still recovering from knee surgery. I never feel rushed at Spruce and have always enjoyed engaging conversations with the nail professionals and the other customers there. Today was no exception. I walked out super happy and beyond delighted with my fun, blue fingernails and toenails and the lovely shape Ashley gave them.