The JustAirTicket website showed a total of $546.98, broken down as follows:…read more $496.98 ticket including taxes $10 for "full refund within 24 hours" $20 seat selection (outbound) $20 seat selection (return) However, my credit card was charged $577.98. I called and spoke with Bob, who said he was the manager. He claimed the charge was: $496.98 ticket $10 refund option $20 seat selection $30 additional taxes This makes no sense, because taxes were already included in the $496.98 airfare. The fare breakdown clearly shows: Base fare: $433.65 Taxes: $63.33 Total airfare: $496.98 When I questioned this, Bob said I could cancel, but I would only receive $496.98 back, meaning I'd still lose money despite paying for a "full refund." This experience felt misleading and unprofessional. I will never use JustAirTicket again. Date: 1/21/2026

1 star -- Canceled within their policy, charged anyway, no response…read moreI booked a Southwest flight through justairticket.com on December 17. On December 18, I canceled via both phone AND email -- well within the 24-hour window I was told about, and more than 24 hours before my December 20 flight. Their own terms state cancellations must be made "at least 6 hours before departure." I met that easily. Despite this, they processed the charge and have not responded to my cancellation requests. No confirmation, no callback as promised, nothing. I have timestamped emails proving my cancellation. I'm now disputing the charge with my bank and filing complaints with the BBB and Florida Attorney General. If you book here, get everything in writing and be prepared to fight for your refund.

**Avoid This Company at All Costs - Terrible Experience from Start to Finish**…read more I wish I had listened to the many negative reviews about Orlandovacation.com. Against my better judgment, I decided to give them a chance--and I deeply regret it. The only helpful person throughout this ordeal was DeeDee, who was kind and responsive, but unfortunately, she didn't have access to the systems that actually mattered (like rental homes or ticketing). I booked a rental home for my family well in advance, expecting a smooth check-in after our cruise. Instead, I didn't receive *any* information about the property until just two hours before check-in, despite multiple attempts to get in touch for confirmation. I was left completely in the dark, not knowing if my family--including my husband and in-laws--would even have a place to sleep that night. It was embarrassing and stressful. Trey finally told me that due to an error on their end, the home I initially booked was no longer available. He promised to "find" us a replacement--*hours later*, we were placed in a home that was nothing like what we reserved. It was outdated, clearly much cheaper, and absolutely not comparable in quality. To make matters worse, no one has followed up with me about a refund, a discount, or even an apology. As a short-term rental host myself, I would *never* treat guests the way this company does. You don't leave families guessing where they'll be sleeping just hours before check-in. I was so stressed about the situation that I couldn't even enjoy time with my family at Disney Springs. The anxiety this caused completely overshadowed what should've been a relaxing part of our vacation. To top it off, I had to call and email multiple times just to get our Disney tickets delivered. DeeDee did her best to help with that, but it shouldn't have been such a struggle. Trey showed no urgency and barely communicated. He hadn't even arrived at the office by 11 a.m., while my family was left scrambling. I'm currently pursuing a refund and, unsurprisingly, haven't received any response from Trey or anyone else. Bottom line: this was a nightmare. I will *never* use Orlandovacation.com again, and I urge anyone considering them to look elsewhere--Airbnb or any other reputable service would've been a far better choice. This company is disorganized, unprofessional, and completely unreliable. Don't make the same mistake I did.

Now the 22nd of November and they have canceled my order with no explanation. I will now have to…read morepay a premium for park tickets as our trip is a couple days away. Good thing I didn't book my whole trip with them...

The team at KA was extremely attentive and helpful with my trip!…read more We had the best time attending Disney and Universal performing workshops, where my students were able to learn and play with professionals in Orlando. We will most certainly be booking again with Kaleidoscope Adventures!

LOOK ANY WHERE ELSE BUT THIS COMPANY.... Our school group of 43 students and chaperones had a…read moreterrible experience with this company. After the flight to Disney was canceled, they provided no workable alternatives and left the group stranded in the airport for 13 hours with poor communication and no plan. They then REFUSED TO REFUND US, despite providing no trip at all. We are left with heartbroken children and empty pockets. Completely unacceptable, disorganized and unaccountable. I STRONGLY RECOMMEND AVOIDING THIS COMPANY at all costs for any group travel.

I signed up for this company wanting to know more about it. After you sign up you schedule a…read morewelcome call, in which every link that was sent would not work. Red flag number 1. You have a 2 week trial or your money back. You have to email or use chat in which No one answers till your 2 weeks has passed resulting in no refunds. There are so many red flags with those company. Please do not waste your money on this company.

I signed up to be an agent. I paid for the top tieR As they promised better prices and higher…read morecommission. Their prices are higher than anyone can find on line either directly or through other website. Their customer service is non existent. DO NOT SIGN UP WITH THIS COMPANY.

We purchased a travel plan and then decided to cancel it. We sent within the required three…read morebusiness days a certified letter saying we wished to cancel and wished to be refunded our $4500. Payment . After four calls and an email they said they would refund the amount. 7 weeks and several more phone calls , we still donot have our money. The most recent call (yesterday) they said they would pass info on to the accounting office so a check could be cut. We are afraid that we are being stiffed. If I were you I would not deal with this company at all. This appears to be a scam. ,!!!! Sandra Isaacs

THIS APPEARS TO BE A SCAM. We attended a sales presentation ("seminar") Feb 8, 2019 at the Hampton…read moreInn in Spring Hill, Fl. It was smooth and sounded good. Signed up on the spot and paid the "discounted" membership fee of $5,260. Paid by check to get better discount. (Doubly dumb!) Decided to cancel and sent phone and certified mail notice of cancellation within the three business day right-of-rescission period. MOS acknowledged receipt of our cancellations and promised full refund. That was more than six weeks ago. Have called them over a dozen times and no one answers the phone. No call-backs from repeated left messages. Today (April 2, 2019) someone answered the phone, said they would transfer me to accounting dept. Of course no one picked up. We are pursuing legal remedies.

Considering the state of the country and in particular, the disaster that will be unfolding in…read moreFlorida in the coming weeks, months, and year we decided to cancel our Florida Vacation Rental that we had put a deposit down on this past fall. Today I called to cancel and spoke with one of the rudest people in my life. The lack of understanding or compassion she showed was astounding. I had said that our income was negatively affected due to the ongoing humanitarian disaster unfolding and that we would like our 498.00 back. She sneered "you're well past your 30 day cancellation and there is nothing I can do" I asked if she'd like to speak to my attorney regarding this matter and she said "you do what you need to do". This company is a scam and if I lived in Florida I'd be filing with the BBA. Horrible company. HORRIBLE. What a scam.

About a year ago I signed my wife (at the time fiancé) and I up for a Florida vacation at a Comic…read moreCon. A week or two later I was contacted by RTA telling me we had been selected for a 6 night, 5 day stay at Silver Lake Resort in Kissimmee, FL. After explaining all about the trip and resort, I asked the big question... "Is this free?", that's when I found out it is just an "extremely discounted" vacation package for $498. I was a little disappointed, but after looking up what a trip like that would normally cost, we decided it sounded like a fun way to have a cheap "mini-moon" after our wedding in October. After the phone call I took to Google to search "Resort Tours & Accommodations." That is when I was met with a barrage of horrible reviews exclaiming that the package as well as the company was a complete scam. This was when I first understood they would try to sell me a timeshare... I was mortified. My first thought was I need to try to get my money refunded immediately. Many negative reviews said they attempted the same but got ahold of a woman named Barbara who refused to give them a refund and insulted and belittled them on the phone. Through my anxiety I read every review on RTA I could possibly find on the internet. Unfortunately, the negative seemed to far outweigh the positive. But I noticed a couple trends... All the negative reviews were from people who never actually took the trip. They all either said they attempted to get a refund and were met with resistance and insulted by RTA, or they hadn't even purchased the package and came just to say they believed the company was a scam for having the audacity to try to charge them $498 for a vacation they believed was free. Another thing I noticed is that RTA responded to every negative review with their side of the story. And all positive reviews said they took the trip and it was great. I decided I would just try to call for a refund. Fully expecting to be berated by a woman named Barbara I had to really psych myself up. But when I called, I spoke with a man named Gerald. He was as calm and nice and immediately offered me a refund without question. But also gave me some incentive to keep the package. I discussed with my wife and we decided for the price, the trip was worth the risk. Come closer to the time we planned to take the trip, I called RTA, booked our dates at Silver Lake without issue. Every time I called them I never had a problem getting someone on the phone and they were always kind and helpful. As long as you READ the rules and meet a few simple requirements, you will have no issues booking your trip. The RTA package says you're required to sit through a 90 minute sales presentation (timeshare pitch). I had read timeshare pitch horror stories online so I was worried it would be a nightmare experience. We arrived at Silver Lake on a Sunday and our pitch was for 8:15am Monday morning. Come time for the pitch, we listened, decided against purchasing and were out after 110 minutes. We got $200 in entertainment credit for attending, and were able purchase Disney World tickets. As for Silver Lake Resort, it's beautiful with a lot of great amenities and entertainment. We loved our condo, the huge pool, game room and tiki bar. Plus, it's literally 5 minutes from Disney and about an hour from the beach. The staff is also very friendly. I know this review is incredibly long, but there is a lot of unfair negativity on the internet about RTA and their intent. They want to help the resort sell timeshares but also give you a cheap vacation. You are not required to buy one. I cannot guarantee everyone will feel the way I do, but this is simply what my wife and I's experience was, and it was great. Thank you for the great memories RTA.

SCAM SCAM SCAM - we are out $6,000.00. Find your own deals on line - they can NOT get anything…read morebetter than you can on your own. Run away and don't look back

My wife and I attended a presentation in August 2015 at a hotel in St Augustine Fl. We were…read moreimpressed by the presentation which promised discounted vacations by showing "current prices" found on the internet compared to The Leisure Group's/RSI pricing of approximately 1/2 the internet cost. We have to note that "The Leisure Group" is a dealer of Reservation Services International (RSI). We were skeptical but went ahead and traded in our Marco Island Fl Timeshare (which we loved) toward the $10K purchase price for membership. We ended up paying $4645 plus our timehare. We have now discovered that the "Promotional Gift" of a "free cruise" and a 3 day fly/stay vacation is a waste of time/money. There are so many strings attached to the "free gift" that it's almost impossible to take advantage of any of it. Moreover, we discovered that when we tried to book several cruises through The Leisure Group/RSI, the cost ends up being about $100 to $150 dollars less than the cruise company's price for the exact same cruise/time/cabin. At a savings of $150 it would take 31 vacations just to recover the $4650 that we paid or 67 vacations to recover the real cost of $10K. When it's time to pay the $199 annual renewal fee for our membership, we'll save the money and let the membership lapse. We advise anyone reading this to throw away those Promotional Offers, stay home and save your money.

I didn't realize that there were still walk-in travel agencies, so when my cruise expert friend…read moresaid, "meet me for lunch at my office", I was like...."huh?" Walking in, it took me back on a "trip" (no pun intended) to when my dad and I would walk into Sears in the 70's to the travel agency - in store- to pay on our "lay-away" plan for my first trip to Disney! Immediately, you notice the cruise ship porthole on the back wall, and lots of other decor that make you want to go on vacation NOW! Loryn Coco is a fabulous and attentive cruise agent and hostess, and during my visit, I also met the owner Dawn, and her other partner (Lilly?) My visit was so great that I ended up asking Loryn to research cruise #54 for my hubby, friends, and I. YUP - cruise #54! I learned all agents are well traveled, speak from their own experiences, and have plenty of pictures to show. SOOO - when a real walk-in agency gives you comfort, I highly recommend Expedia Cruises off Maguire. Truly great agency and something - I am sure -daddy is smiling about from heaven...

Went into new cruise ship travel agency on Maguire Rd in Ocoee and was immediately greeted with a…read morebig happy smile by Naje. She is extremely welcoming and helpful. She truly loves traveling and helping others and enjoys sharing her experiences to make your trip memorable and special. We are so excited to have such a knowledgeable expert close by to guide us on all of our future travel plans!