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    Luz's Deli

    2.4 (8 reviews)

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    9 years ago

    What an overpriced ripoff! $8.50 for a roast beef sandwich!? Seriously!? Will NEVER shop here again.

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    12 years ago

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    Damark's Market - Coleslaw

    Damark's Market

    3.3(40 reviews)
    3.5 mi
    $$

    I bought a grilled chicken ceasar salad. The menu said shaved Parmesan . What I got was a pile of…read moreParmesan powder. Not the same . Also the chicken was cold and not freshly grilled. I understand having it pre-made for convenience, but they could have threw it on the grill and heated it up . Not sure if I'll go back

    I first of all want to say, it takes a whole lot for me to write a negative review... and it pains…read moreme to have to say this, but this business is not what it used to be. I have been coming here for well over 5 years now, and I hate to admit that the service has been going down hill for quite some time.. the treatment I received this season is not as attentive, and the workers don't care about your experience there like they use to. I noticed the food quality and produce is the same- which is great; but the quality of the customer service has decreased tremendously. No one greets you when you go up to the back counter to order your take out food. I had to wait for the staff to be done talking with one another and laughing around while the staff poured the staff food. I had to address placing an order for myself - knowing I had been standing there for over 3 minutes with no one in-front of me on line, just waiting for the workers to finish their fun. It's fine to have a friendly work environment- but hi, hello- you are at work- and these are your customers. Loyal customers at that. 5 years coming here and I'm sad to say I won't be returning. I had asked for an iced coffee- which I order every morning I go there. And I asked for an iced latte for my partner. I remember there has been the same young girl making my latte.. and I get that you have to have milk in it/ but don't make the entire latte basically milk. And so this is over the third time ( 3RD TIME) we have gotten coffee from them and he hated his coffee, and complains about how milky it is. Me feeling horrible, I tell him to take it back to get and get an iced coffee instead of the latte- and so she tells him " you have to pay for it anyway since he ordered it" I looked at her and was so confused as to why she would tell us that we need to pay for something we asked for them to take back. Knowing the taste was too milky and not how a good latte should taste. It's the simple fact that the manager Deanna, she's been working there for years- she knows my face and I know her. This SAME exact situation happened last year where I came to her at the front register to ask her to make my latte over since it was incredibly milky. And she helped me just fine last year, I gave her back the entire latte - it's not like I drank more than two sips before handing it back to her. It's the simple fact that she tried to charge me for an item I returned back to them fully. And the fact that this has happened multiple times and I reminded her of it, and she still was saying that since I ordered it and they made it I have to pay for it... that is not how customer service works. I have worked in various fields of customer service my entire life & I am still dumbfounded by Deanna and this other young girl's words. All 3 of us were disappointed in something we had ordered. My other friend ordered a sandwich and a smoothie and he said his smoothie was not good, and way too watery. I've spent hundreds of dollars here over the years, easily- so for you to look at me and treat me with such disrespect is insulting and rude. I expected much more from a local family business that's been in my routine for years on end. All I asked for was an iced coffee instead of a latte and for the situation to be handled as it was is quite disappointing in terms of how this business is looking. I would consider the owner recommend a supervisor for matters like this because clearly there is a disconnect.

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    Luz's Deli - delis - Updated July 2026

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