This is a continuation of Erik T review since yelp wouldn't let me exceed over a certain text limit…read more I called Fones Gone Wild and told them that they did not resolve the issues and the phone is continuing to do the same exact things when I left it there to get "fixed" again. He told me that everything was working but it really most likely wasn't. I told them I will not send back the dummy phone unless they give me my refund. The associate told me that he would need me to send back my phone AGAIN to test it AGAIN and take it apart AGAIN to see what's wrong with it. I told them I have proof of it not working and they said it doesn't matter that they need the parts back. They really need parts back that aren't working ?? Seriously? I asked if I can keep the dummy phone and send my phone to my phone provider and see if they can do something about the complete mess Fones Gone Wild done to my phone. The associate told me "let me ask the boss man and see and I'll give you a call back"... todays date is July 23rd 2024 and till this day I have not heard back from them or ANYTHING. And on top of that till this day, I am still using the dummy phone due to my phone still not being completely functional at all. If I can give this place a zero star I most definitely would. I would love to give it a -5 star 100% this is definitely a scam place that you need to stay away from 100%. To be honest, I wouldn't even recommend this place to my worst enemy. Don't go to this place and stay away from it. Thanks for absolutely nothing Fones Gone Wild

New customer came in with a water damaged phone and they fixed my phone within 2 hours looks good…read moreas brand new !!!!!!! They need to be on the news or tv they're talented good vibes great customer service if your in Vegas and have dropped your electronics in water or completely cracked your electronics CALL THEM THEY WILL GET YOU RIGHT AND prices are undefeated!thanks again fonesgonewild

Sunset Case is located on the Las Vegas Strip at Grand Bazaar Shops…read more They have an amazing selection of phone case for iPhones, LG, and Samsung. There's even cute airpod case, which is so cool! The design style is very unique and some are glamorous, I love it!

Came in here with my lil fam just looking around. Another iPhone case is always nice! All the cases…read moreare out so you can hold them and see how they look on your hand. It was nice to not be followed around by staff and look at your own pace. Rebecca was such a nice, professional and patient lady! She helped my daughter pick out the perfect fidget spinner and boy my daughter was happy! Thank you so much Rebecca! Hope to be back soon and ask for Rebecca!

If getting your phone repaired was always like this, I would almost look forward to breaking it…read more Len runs the front like a stand up comedian (boss energy) with elite customer service skills. Quick, funny, and actually makes you feel like you are in good hands instead of just another ticket number. The whole vibe was upbeat and welcoming from the start. Gary handled the repair and absolutely nailed it. Fast, professional, and my phone came back looking and working like nothing ever happened. If you need phone repair, screen replacement, or anything device related, this is the spot. Great people, great service, and they somehow make the whole process enjoyable.

KJ was very kind and patient in verifying that my phone could charge properly. I have also been to…read morethis location before after dropping my phone 2-3x and they had been able to fix my phone the same day. Definitely recommended the Henderson location.

Came in for a repair. Not a genuine part for the screen after the repair on my iPhone 13. Didn't…read moremind but after 6 months the screen came unglued again and they refused to help. Expecting me to pay another 100/200. Don't come here for repairs they're shady and very unreliable.

On Wed around 10 AM, I dropped off my HP x360 laptop with its charger at the Pecos Wireless Toyz. A…read morewoman told me the technician wouldn't be in until 10:30. Since I had class, I left my name, number, and explained the issue. By 1 PM, I hadn't received a call, so I reached out. A man told me to call back in 10 minutes. When I did, the woman said the technician still hadn't looked at it and would call me back. Finally, at 3:35 PM, she called, saying the repair was "risky" and that they'd follow up. I was confused as to why I couldn't speak directly to the technician. On Thurs at 2:45 PM, the same woman called, saying my laptop was fixable for $150. I told her I'd think about it, and she said to call back anytime. At 4:26 PM, I called back, and she offered to lower the price to $115, saying it would take 3-5 days. I asked if they had any discounts like for UNLV students and she said yes. I also asked if they would do $100 cash, and she said she'd check with her boss. Fri 2:32pm I called the Pecos location. The man who picked up said they did not have an HP laptop. Well...that is certainly concerning. After multiple attempts, someone at Eastern finally picked up, took my number, and said I'd get a call back. Sat 2:34pm after receiving no call back, I try to call the Eastern location multiple times and no one picked up. Mon 12:34pm I finally reached someone at Eastern, who claimed they had been "trying to call me all weekend." I had no missed calls. She confirmed they were waiting for my approval. I said I spoke with the woman at the Pecos location who told me she was checking if I could do $100 cash. The woman placed me on a brief hold and then came back and said yes, that is fine. I say great and the woman said that the technician just ordered the part. Since I was told the repair would take 3-5 days, I waited until Friday at 10:55 AM to check in. The technician is busy. At 11:57, Linda left me a voicemail that my laptop was ready. I arrived at Eastern at 4:15 PM, gave my name, and the woman returned with my laptop, saying it would be $360 which I assumed was a mistake since that's the model name. I reminded her of the agreed $100 cash price. The lady then says she has to call her boss. She comes back and says its $115. I tell her I spoke to two people about the $100 cash and asked about the UNLV discount. She said no we don't have any UNLV discounts...okay then why did the Pecos woman tell me about it? I asked to see my laptop and noticed new damage, including chips and a crack. The screen was still sticking out. I showed her photos of how it looked when I dropped it off, but she insisted, "This is how we fix it." At this point, I was overwhelmed and upset about the "repair." I told her my dad had the same issue fixed at this location for $80. She said there is nothing she can do and gave me two choices: pay $115 or pay $25 to have them remove the repair. RED FLAG I only brought the $100 cash so I tell the lady I will be paying with card, she told me no. She said this is a cash only offer. RED FLAG I empty out my entire wallet for her. It comes to $103 and some loose coins. She says again "you either pay the $115 or we take off the fixed part." At this point, I am crying and upset that I had been so trusting to a business that clearly wants to take advantage of its customers. I then asked for my charger. She couldn't find it. After calling Pecos, she told me it was there and that I'd have to pick it up myself. RED FLAG So after being bulldozed by an employee who played a game of "he said, she said" about the pricing, getting my laptop moved to a different location without my permission, having been left in the dark about what is going on with my laptop all weekend long, NOW I have to go and pick up my own charger? RED FLAG The woman called her boss again and said they could do $110. I picked it up from Pecos, borrowed $10 from a friend, and paid the full $110. Do not go to Wireless Toyz. My family has used them for years, but this experience was unacceptable. Fighting a customer over $10 after confirming a price is ridiculous. I'm glad my laptop is working, but that is no way to treat any person.

3.5 stars. I am…read morewriting this review from the perspective of a Verizon customer that has paid my bill here a few times. The convenience of being able to pay my bill here instead of having to drive to Town Square or the Sunset Station area is convenient. On all of my visits, the Associates have been friendly. The slight downside has been that when I pay with a $100 bill, oftentimes they have not had change. No worries. This difference is credited to my bill. From my visits here, I have seen them go out of their way to help customers. One time, where I was understandedly delayed in line, the Associate took the time to make phone calls to get the customer in front of me set up.     Vitra Verizon is not a corporate Verizon store. And it is situated at the northeast corner of McCarran Marketplace by Eastern at Russell. It is around a half-mile one-way walk to Walmart. It is a corner store with plenty of sunlight that radiates over their display cases of the latest Verizon devices and shelves of accessories. In this brightly lit store the customer service counter is in the back. The closest I had ever been to considering looking for a device here is when I asked the Associate about a trade-in offer. He was honest and said that the S-7 does not apply to it. Without being aggressive, he mentioned a couple of other devices that may be suitable for me. The reality is that I will most likely buy my device from the Verizon Corporate store or a chain that I feel provide a better selection with prices.    I appreciate the convenience of paying my Verizon bill locally. It is a convenience that will most likely bring me back to this Vitra Verizon.

I walked into the store and the man asked if he could help me. I told him I have an 11 am…read moreappointment. He was sitting with 2 people. He looks up and said to me, " if you feel like a white girl, there's a Starbucks just over there." Completely confused, I said " I'm sorry?" He goes on, or a Chipotle." Getting it, I ask how long I will be waiting. 30 minutes. Ugh. So when another man walks in and said he needs to pay a bill. That employee tells him, let me finish with them and I'll take care of you. Really? I'm definitely getting upset now. To make it worse the 4 of them sit and chit chat about nothing for a few minutes until Bill paying guy can't wait any longer and leaves. Another man walks in the door and the employee asks me what I need done. He informs me there's a $40 charge for that. We were told on the customer service line that I could go to any store, the would take care of it with no cost. So I called the customer service. The woman on the line once again said there should not be a charge. By now its be way past the extra 30 minute wait. I left, never ever to return to this man with 0 customer service skills who is clearly putting in his hours to complete his day!

Exceptional service from sales associate Makua. I was frustrated with the online ordering system…read morewhile placing my graduation lei orders, but Makua went above and beyond to assist me with both orders and ensured everything was completed smoothly. I received my items as promised and truly appreciated the excellent customer service and care throughout the process. The only discrepancy was that the tuberose flowers I originally requested had to be substituted due to inclement weather in Hawaii. While I was hoping for the fragrant flowers, I understand this was completely out of the business's control. Overall, it was a great experience, and I sincerely appreciate Makua's professionalism, patience, and outstanding customer service. Mahalo nui loa.

Many mahalos to Leilani market !!! It's nice to be able to go to the store and pick up some…read morecreature comforts from Hawaii. From the Mays products to the North shore coconut peanut you cant beat it. Tons of other stuff too so whether you're from the islands or just want to relive a visit check them out.

I went in for a Samsung repair because my touchscreen was not working. Other places I went to had a…read morehigher price and they told me I needed to fix my software as well for over $200 all together?? The worker was very clear and nice. All I needed was a screen replacement and they also showed me why my screen stopped working. Thank you!!

I got my daughter's phone fixed because the screen was broken and the battery was popping out. I…read morewas told that I needed to pay for both which I did. A month later the battery is not so I went back and I was told that I needed my receipt even though they have my phone number and information along with the phoneinformation in their system. They to have no data saved for any customer unless you know the exact date of service. then and only then can they look into taking a look at my phone other than that I have to pay for a diagnostics and then pay for the problem. I wish I could give them no stars. I spent so much money at this place for them to not fix their own issue. Selling faulty parts should be illegal

Super friendly staff…read more I've been trying to get my luggage tag embossed on my travel backpack for a year and haven't found a spot with the tools. Finally, today was the day! The friendly gal working inside was able to do it in about 5 minutes! And free (comes with the bag purchase). I love it. Thanks!

I came here to look a piece of luggage I seen at The Venetian Las Vegas. This store didn't have it,…read morebeing a much smaller location with less security. I doubt this store will stay open long, not many people would be buying luggage while at the airport unless their luggage broke.

i went to this store last sunday and the consultant Brianna is a superstar. When I got there it was…read moreonly one customer. The store got kind of busy and she made everyone feel like they were very important. I definitely recommend this store if she is working!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Las Vegas store today.

Great service and great selection of products, from phone stuff, to headphones, to projector!…read moreAmazing people!

Complete con artists. Total junk, the product Apex head phones that are listed $499 but they will…read moregive you two for the price of one and throw in 2 phone chargers and a bunch of other stuff. Try returning it in 24 hours - not possible when you do the research and realize what a bunch of junk it is. How about when you open the box and realize it's not even the product they had you listen to. It was probably Bose they had you listen to!!!! Small claims court--people have won. Fight it with your credit card-- people have won. Total s am artists. I am taking this one to the Matt.