We've been with Blue oak going on year 2, and we have had such positive interesting with them…read more Everything we need fixed gets fixed. The owners even extended our lease another year and insured is that they wouldn't sell after the fire. It was a very huge worry off of our minds for SURE. They are friendly and helpful and really care. When we moved into our first house with them we noticed a cigarette odor that nobody had noticed before it was so troubling to me, that they found us another place and we moved a second time in the same week. They went above and beyond what anybody could have hoped for and we really appreciate them being so accommodating. We are very happy with them! Thank you Blue Oak! :)

The best property management Great communication always do…read morethe best for their clients. Cecilia

Elle has managed my rental property in Chico for many years. As an accountant, I very much…read moreappreciate their honesty, work ethic, attention to detail, responsiveness, reporting and more. You could not find a more efficient and reasonably-priced property management company. Highly recommended.

I recently started renting through this Highly Professional & Competent Company…read more Elle Property Management helped me with some personal issues happening in our complex, with great grace & care. I am extremely grateful for their hard work & highly recommend their services! This is a Trustworthy & Professional Group! The Best!

I lived at the Wildflower Apartments managed by MPM and my stay there was great! They were willing…read moreto work with me, the apartments were quiet and clean. They even left cookies on my doorstep during the holidays. If you are looking for an apartment in chico I would recommend this place!

Fantastic!! I had no problems while they managed the apartments I lived at. The onsite managers…read morewere super nice and friendly, I often saw them around tidying up the grounds or helping tenants with various concerns. They were super easy to get a hold of to take care of any issues or paperwork. I would definitely sign a lease with them again.

We rented a property from Power West after losing our home in the Eaton fire. The house was filthy…read morewhen we took possession. Dirt, cobwebs and dead bugs throughout. The couches were so gross with grime and what looked like blood stains, we had to buy seat covers before sitting on them. We bought cleaning supplies and spit shined the place our first day and again before we vacated. We left it so clean the maids were confused when they arrived because they had nothing to do. We left the house and back yard in far better shape than we found it. Shockingly, our deposit was returned minus a $400 cleaning fee. We should have charged them twice that for cleaning the property twice. Tried calling the office two times to recoup the remainder of our deposit. They don't answer the phone and messages went unreturned.

The best thing about this place is Michelle!! My original vacation property was booked through…read moreanother office in the Santa Cruz area 7 months in advance. When that property flooded just days before my families arrival, the original place contacted Michelle to ask for help in rebooking. All properties in the area were sold out due to a local event, but Michelle went the extra mile and reached out to her owner groups to ask for a favor for me. She was able to get a perfect place in the perfect location at the same price! She's truly a lifesaver!

North Valley Property Management is an excellent option for your rental needs. They have provided…read moremy family with excellent service since the day we started working with them. Staff go above and beyond to make our rental experience positive. I recommend their services to family, friends, and those new to the area. They are prompt in responding to requests, treat us like family, and offer fair rental prices.

Best property management in Chico. Abby is so very friendly and they are all great ppl there!read more

In 2021 we had a gutter concern of which was falsely marked as "completed" a quarter of a year…read morelater... not exaggerating, and even then, it was not completed. It actually was not handled correctly until years later when the entire upstairs bedroom flooded via it never being handled. You'll notice how it was (years later) completed correctly including an update of when a technician would be arriving to handle the concern.  In May of 2024 we reported twice about a leak concern in the downstairs bathroom to which a vendor came by, did nothing, and stated they'd speak to Management. Que a third (not so happy) report made in November of 2024 about said leak now damaging the bathroom led to it finally being "resolved." Still not ideal.  On July 30th, after being reprimanded for not doing a work order (proven unsuccessful) in regard to our lower bathroom covered in actual sewage it was left covered in sewage after their vendor stopped the continuous of it pouring in, but let other people's bowel movements to remain as is. It was finally cleaned on July 15th.  They neglect keeping up with work orders, they have falsely completed a work order, and they never follow up after a work order is marked completed.  They take no accountability for their wrong doing, they'd rather argue than apologize, they're costing the owner $1,000's of dollars in property damage, there's no communication between them and their vendor of choice, and they are continuously in violation of Tenant Rights, California Code, and Fair Housing.  I also have proof of the Owner gaslighting me about an email they "never received" because "I always check my emails" in regard to them assisting a roommate who posted my personal ad all over the internet including my personal property, rooms that were never for rent, and without my knowledge at all welcoming strangers into our home. I also have proof of the owner telling me via text message in regard to my marriage/divorce that I have never personally spoken to her about, "If what your husband said about you is true you are to get a lawyer." She did, however, admit to talking to my ex husband "over, and over, and over." I'll now make a list of all the phrases and words the Owner has used to describe me while I was dealing with all the above mentioned of which are all facts, and I have receipts for them all. My tone. I'm condescending. My words are "not needed or appreciated." I'm "putting their business in jeopardy." I'm "pulling them into something." I'm "expecting them to take sides." I have things "mixed up" I've been told things "incorrectly." "Be advised." I'm threatening them. "I understand you do not like me or this office." There's also a LOT more, but we'll stop here. Please refer to their GOOGLE REVIEWS that are extremely telling as well, and will coincide with why I am suing Cathy and Chico Sierra Real Estate, or what Cathy likes to call me "threatening" her. Do better. Take accountability. See you in court.

I'm sharing my experience as a current tenant with CSREM. Unfortunately, my experience has been…read moreextremely disappointing. The issues began when I reported ongoing problems with a neighbor repeatedly failing to clean up dog waste around the property. It created an unsanitary and unpleasant living environment. After much back-and-forth communication, the issue was eventually addressed but the process was unnecessarily difficult. Another major concern involves our dishwasher, which has malfunctioned repeatedly. It has flooded our kitchen multiple times, produced electrical burning odors and stopped working entirely on several occasions. We've submitted multiple maintenance requests and although the issue has been temporarily "fixed," the same problems continue to recur. Despite following proper procedures and documenting everything, we were recently billed for one of the repairs, even though the owner has always covered the previous repairs for the exact same issue. When I stated that my attorney would need to address the matter if the charge wasn't reversed, the bill was withdrawn. However, I was then accused of "threatening" their office, which is entirely untrue. When I requested proof of any alleged threat, none was provided. My factual and professional communications have often been dismissed or mischaracterized. It's concerning that the company's website displays only five-star reviews while Yelp reviews demonstrate a consistent pattern of serious tenant complaints. Readers can draw their own conclusions regarding that. My partner and I are quiet, clean tenants with no pets and no lease violations. We take excellent care of our unit and we have always communicated respectfully. Unfortunately, the dishwasher remains unusable despite months of service calls and possible water damage may now be developing as a result of the repeated flooding, yet there appears to be no urgency to resolve the chronic issue as it remains ongoing. Earlier in our tenancy, we were offered an onsite tenant management position at another property, which suggests that we were once trusted and valued tenants. It's disappointing to see how differently we've been treated since documenting ongoing maintenance issues. Tenants deserve honesty, accountability and safe living conditions. Based on my experience, I cannot recommend CSREM in good faith. If it were me, I would very carefully read ALL Yelp reviews before considering to sign a lease with this company.

If I could give this business less than 1 star I would. The owner Mike is creepy and says…read moreinappropriate things. He says he pays for landscaping but fails to tell his tenants that he only pays for a landscaper twice a year. He priced gouged me for $500 to replace a door that I told him several times I would replace. He used my deposit to buy an outrageously priced door then charged me over $150 for the labor to replace the door. He also charged me to replace the rotting door frame. He charged me over $100 to rekey two locks and charged my neighbor $130 to rekey 1 lock. He's a crook in every sense of the word. I received a little over $200 from my $900 deposit. I have never, in all my years of renting gotten so little back from a deposit. The home itself is dilapidated and run down. It would take Mike weeks to respond to repair requests. He's rude and extremely arrogant. Do not rent from this business unless you enjoy lining someone else's pockets with your deposit.

If I could put zero stars I would. NEVER rent from these lying scumbags. They will take months to…read morefix AC at the start of summer and never respond to communication unless it's good for them. Even after moving out and confirming other tenants have taken over the lease these Slumlords try to make us pay them because they were too shit at their jobs. If you like having no reliability, unprofessional resident managers who don't give a shit about anyone but themselves, and getting the rent raised every single year Redwood Glen apartments and most of their properties will be perfect. Also they don't enforce the parking they make you pay $150 for, so expect strange vehicles permanently taking all the spaces. Honestly, I don't know how these assholes stay in business with the endless one star reviews but we should all steer clear of them hoping they will go bankrupt. Do yourself a favor and rent from a private landlord.

Zero stars if possible. As a property owner, I advise Buyer Beware. These people are…read moreexceptionally unethical. After a lack of response in attending to maintenance issues, I finally changed management companies. Then I found out how really bad they were. They had not paid the cleaners for a year! They were misappropriating money. They became very vindictive and were most unhelpful in transferring information. I would definitely look elsewhere for property management.

I certainly wish we had read the reviews on this company before leasing an apartment from them. The…read moreMOST unprofessional, disrespectful, and underhanded management I have ever encountered. Parents who are looking for a college rental for their students should be very wary. The manager, Mike, kept putting off our walk-through and never did show up. If you do rent from this jerk, BE SURE to do a walk-through before moving in. We made a list of things that were wrong - two broken windows and a broken lock on the front door. A repairman came out and just put tape on the two broken windows instead of replacing them and ripped the broken lock off the front door (leaving just a doorknob lock)!!!! Shoddy, to say the least! He blamed us for a neighbor's couch that got left outside and left the "yard" unmowed and scattered with dog feces for weeks on end. We gave him plenty of notice when we moved out, but, again, could not get a walk-through scheduled. We left text messages, voicemail, and sent emails, but got no response until I suggested that he wasn't concerned about his reputation. We had a friend that wanted to take over our lease a month before ours was up, but Mike would not respond to his texts and calls either, too lazy to accept other applicants before our lease was up. We could have saved that last month's rent, but ended up paying for an apartment that we had moved out of six weeks previously. He's just a lazy, rude man. And the apartment is crap.

I do not understand how they talk to people so disrespectfully, cussing at them, telling them if…read morethey dont like it move. They do shortcut repairs and get mad when you do ask them to repair something. It doesnt matter as an owner of a company you can at least be polite to your tenants and not threaten them all the time with moving. We ask to repair heaters, stoves, a/c because they dont work, if it was there home they would want it fixed too.