I've been a loyal customer of Morris Park Dental for years. I've spent a significant amount of…read moremoney there, from routine check-ups to cosmetic procedures. I've been an advocate for the office in the Morris Park area, referring clients to them. However, I've been shocked by the drastic changes that have taken place over the years. Back then, the staff was incredibly friendly and supportive. They would work with you and follow up with you regularly. But now, things are different. I've faced financial hardship and can't afford certain procedures right now. However, they've implemented a new fee policy that charges $50 per cancellation if you don't show up or call within 24 to 48 hours. I've accrued three cancellations, not because I didn't show up, but because I called to cancel short-noticed due to a family emergency. I explained my hardship and the financial struggles my family is facing, especially my daughter who has autism. But no one ever got back to me regarding the fees. The balance is still on my account. To make matters worse, I recently had an Invisalign treatment that turned out to be a complete waste of money. My impression wasn't done correctly, and I don't believe this procedure should have been done on me in the first place. I initially asked for metal braces, but that was a mistake. I've also had several root canals, including a bridge, post, and crowns. And guess what? They're telling me I need another root canal in the same tooth that already had one done. It's ridiculous! They don't seem to care about my well-being or my smile. The office is always packed with people, and the staff is constantly changing. It's hard to build a relationship with anyone there. They're all just focused on making money, not on helping patients. Let's fast forward to July 22, 2025. My bridge came out and needed to be cemented back in place. Instead of doing a permanent cement, they informed me that I needed a whole new bridge and temporarily cemented it down. I went to the front desk and was told that I needed to pay $5,600 for this new procedure. Unfortunately, I cannot afford the required procedure at this time. They also mentioned that there was still a $150 charge on my account for not canceling my appointment within 24 to 48 hours. Now, here's where things get intentional and unprofessional. On July 23, 2025, I called to make an appointment to have my bridge permanently cemented down, as I mentioned earlier, because I couldn't afford the requested procedure at the moment. I spoke with someone in the morning and inquired about the cost. They advised me to call at 12 p.m. to speak with the billing manager. I called, but I received no answer several times. I asked my sister to call on her phone to see if they would pick up, and they did. I received a bill in the mail for a forwarding balance that I don't understand, along with other charges. On August 6, 2025, I called the office manager again to speak with them. I was told that I had to call back at 12 p.m. I tried calling at 1 p.m., 2 p.m., and 3 p.m., but I kept getting no answer. I just finished calling at 3:47 p.m. when someone picked up and told me that the office manager was not in. This is not how you treat a patient. I have never been disrespectful or rude to anyone in this establishment. I have been a loyal customer for the past 10 years, trusting their treatment plans and believing that they were doing the right things by me. However, instead, I have been left without help or a solution due to me not having the money at this time and I am being dismissed by the staff and doctors intentionally.

My experience at Morris Park Dental was amazing. When I first walked in, I was greeted by Tabita,…read morethen Amelia (Boss Lady) did my X-Rays she was incredibly friendly. Dr. Elias was Great he fixed my molar within a 1hr he was so gentle for someone who hates dental clinics lol. Angela was so professional she explained everything that should be expected on my next procedure. Overall experience was outstanding

Always a great experience for a dental office. Office is definitely welcoming and understanding of…read moreyour needs. Dr is very patient with everyone and very honest. I wouldn't go anywhere else.

I highly recommend this place for your dental needs as the are not only professional their office…read moreis pristine, extremely clean, and well organized. The staff is personable and relax, with each of the tools that they use are hygienic and packaged, which was a concern online at other dental offices. I love it I've been with them for over 10 years and they never miss a beat they still remember us after all this time. Btw, I felt no pain I believe it was a lovely smoothing background music that relaxed me the most and if you have a concerned about pain let them know and they will address it . The office is small and cozy but, the individual attention you get is well worth it ! I will definitely return again and again. Tops!

Great front desk, staff people under value the front desk. Staff is equally as important as the…read moredoctor or dentist. Great experience would definitely come back and will definitely come back.

Believe it or not, I've been seeing Dr. Otto for God knows how long. I've stayed with him all this…read moretime because his work is so damn good. Even when I was between different job positions, different dental plans and Dr Otto wasn't within my network, I waited- until my next dental plan did list him as my in-network dentist. Staff is always excellent, from the dental hygienist- Euris to the receptionist Daisy to Dr. Otto's Assistant- who's name escapes me- down to his wife-who always takes care of billing. Dr. Otto is a wonder. Always left out of here content with the few dental procedures I've gotten. He's a sharp shooter but with a cool sense of humor and will let me know what needs to be done and how to maintain my choppers. I don't know why I used to have this weird thought of walking into a dingy office and crummy tools. Not here! His office is inviting, rooms are pleasant and everything is spic and span. And what tops it- every time you visit, he'd have a real cool music playlist going: from Merengue to even Coldplay to Worldly music. Love! Really like the expertise he's been bringing this long. And by the way...first name Otto. Last name González. See you in 6 months!

Called in extreme dental pain and was seen as an emergency appointment later that day. They took…read morereal good care of me, were attentive and kind. Dr Louis is so lovely. It took a while for me to numb and I was there after their closing hours. Never felt rushed. She wanted to make sure she took care of the pain properly for me. So appreciative of them all. Lydia on the front desk is always so nice and friendly too.

I called this office in extreme pain ! I was currently seeing a dentist in manhattan that was super…read moreexpensive despite the fact that i am insured. Lydia and Sherylnn were so kind to me! Dr Louis was so gentle and amazing. So glad I found this practice will be back soon.

This is place is disorganized. Useless doctors that all they want is money. They didn't even asked…read moreif I have insurance, they wanted everything out of pocket. I had to wait almost to month to get an appointment and I wasted my time with them. I never seen doctors so greedy for money. One doctor didn't wanted me to asked any questions, he wanted to know if I'm going to pay or not. my experience was horrible in that nasty clinics. Evil place.

No one answers the phone for questions or concerns. Can't get clear answers and rude staffread more

Came here several months for a second opinion from another office. Met Dr Prakash and she was…read morelovely. She explained everything to me, took new X-rays, reviewed my old ones. She came up with a treatment plan. I was scared and upset when I first came in because I was told I needed a ton of work, she not only put my mind at ease but saved me thousands. Every time I see her she answers all my questions and always puts my mind at ease. She is so gentle. My one grip with her is she is a little OCD, but I guess you'd want that in a dentist, she wants her work to be as flawless as possible so I can't really complain even though these are some long appointments! But she will keep you entertained :)

I can't say enough good things about Dr. Shukla. From the very first visit, she made me feel…read morecomfortable and understood. What stood out most was how empathetic and caring she was on a one-on-one level, listening to my concerns and taking the time to explain every step clearly. She's also extremely responsive; whether it was a quick question or a scheduling concern. Dr. Shukla treated me with patience, kindness, and a genuine commitment to making sure I was happy with my results. I couldn't recommend Dr. Shukla more highly. She has made this whole process much easier, and I'm grateful for her guidance and care. I can genuinely tell she is a good person set on helping people through her practice.

The greatest discovery since the toothbrush! Parkchester is kind, caring, FLEXIBLE, and work with…read moreyou to maximize the use of your insirance so that you pay little to no money for any treatments. Let's start with their front. Ms. Angela and Ms. Tomika are hero's! They understand people! That shouldn't be hard in the world today but you guys know it's hard to find at any business. They both take the time to make sure my needs are met to the best of their ability. When I was in pain and needed a root canal they told me to come right in and worked with my dentist to make sure I was seen ASAP. They are real with you and I wouldn't have it any other way. Their lights warm up the waiting room! Next onto doctor Moore. For someone like me who has always had dental problems and needed a dentist more than a regular doctor i have had so many experiences. Doctor Moore is truly only of kind. He's my dentist but he talks to me with such great care almost like a dad talking to a son. Coaching me through any procedures and information I need to know. He's makes something as serious as root cancel a walk in the park. I trust his expertise because I know it's not only coming from his experience as great dentist but from his heart as a caring human being. I feel safe, cared for and respected. What more can ask for in this world today. Thanks parkchester l, your awesome

Hi ..I'm Sonya Dr Moore is amazing. His staff too. Dr Moore…read moreis the greatest. I thought it was gonna be a grueling anxiety filled experience. I was wrong about that. Dr Moore made me so comfortable..even the atmosphere of the office ..the soft music playing in the background..the crisp light air in the room..the television that displays a calm view directly in front of u. Dr Moore is very respectful and he lets u know what needs to be done without making u feel afraid..He actually helps u through it while he maintains his own focus of the procedure. I could sense that he has years of experience By the way he communicates you know that u can trust him right away. Before I knew it 1..2.3..overwith and I felt nothing cause he numbed me real good and the assistant is on point with the suction and assistance. Before I knew it, it was time to get up and I cried tears of happiness because it wasn't what I worried it would be . Don't let anxiety stop you. Go to this office. He is a blessing and professional. 6 stars if I could

I've been coming to this dental office over 4 years . Office staff is professional and place is…read morekept clean. If you are looking for a good Dentist, check out Dr Lam or Dr Sterling. My favorite hygienist is Rama..

Ive been going to this dentist for over 15 years, and I can honestly say he is the best. Over the…read moreyears, I've recommended him to my family, friends, and coworkers--and many of them now go to him as well, which says a lot. Janet, his wife, is absolutely amazing. She is always so helpful with booking appointments, answering questions, and making everything easy and stress-free. The entire staff is professional, kind, and welcoming every single time I visit. They truly live up to their name--"Friendly Dentist." I wouldn't trust anyone else with my dental care!

My husband and I have been coming here for dental treatment for over a year, and we are very happy…read morewith our experience! First of all, Dr. Ilia Abramov is a caring and highly professional doctor, a true expert. Secondly, the entire staff is polite and attentive, and the office is clean and comfortable. Highly recommend!

After having some bad experiences with other dentists i finally found Dr. Wong. The staff is…read morewonderful, the office is clean and Dr Wong is great! I had a couple of emergency's and they are always able to somehow fit me in, i got 4 crowns done at this office and they fit perfect. I never wait longer than 10 minutes and they listen to all of my concerns (I'm a bit scared of dental work).

I've been seeing Dr. Tong for about 10 years or more. Going to the dentist can be a very bad…read moreexperience but this has never been the case with Dr Tong and his staff. Always professional, friendly, comfortable environment, charming office and very fair with their pricing. Always a positive experience. Highly recommend and I don't want to go anywhere else!