Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

A technician came to my home to assess the issue and was very friendly. However, I never received…read morea follow up estimate as promised, and have yet to get a response to text messages and calls to follow up.

If you need HVAC and heating services, I'd highly recommend reaching out to The Comfort Guardian…read more Mayel assisted my family with a new unit after a flood. He was knowledgeable, kind, patient, and offered the best price. Give them a call!

These guys, and this company are AMAZING!! If II could give them 10 stars, I would. They are really…read morenice, super professional, they work extremely hard, are incredibly diligent in the face of adversity, follow through with their promises, and are very, very clean. We have not had the best of luck with contractors these days, but this company has restored my faith. They went above and beyond what they promised...with a smile. They were creative in solving problems. They were sensitive to our privacy and space, they cleaned up every day (really well). They addresses other HVAC issues that were not theirs, and even helped a neighbor while they were here (at 9:30pm!!). I can't say enough good things about these guys in this company. If you have any AC needs at all, trust me, call these guys.I would HIGHLY recommend them. Simply awesome!!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Dependable Resources and JC Air solutions are family owned companies they work as a team. They came…read morein the rain there was; no thunder or lightning of course just a rainy day, they replaced my entire unit outside and repaired something's inside! Highly recommend them if you need HVAC! I'm so glad we have AC it's been a miserable few days! If you want great people and service they are who you want to call!!

After receiving an extremely disappointing estimate from our Heating and Air Service Provider, I…read morecontacted Dependable where I spoke to Eric who offered to come out at no charge and provide an estimate. His estimate was half of the other guys. He closed the valves on my AC unit so we wouldn't leak any more refrigerant so he would have to refill as much. The other company quoted 12 pounds and Eric only ended up adding 4 pounds. Eric completed the replacement, and testing if the new evaporator coil, cleaned up after himself all in about 3 hours. Needless to say, Dependable is now our Service Provider. Their annual service includes 2 inspections with cleaning and filter replacement. Highly recommend this family owned business.

Jose Meda was very professional. He was very organized and cleaned up after the work was completed…read more He arrived at the time he stated. He walked the premises with me and informed me of the work he was doing. After the completion of the projects he then showed me what was done including photos. I greatly appreciated his service! Sandra T

Service agent arrived as scheduled to replace toilet tank parts…read more Worked was completed in a timely manner and agent was great with excellent customer service skills!!! Plan on using their services again!!!!

I have to give this company five stars. They gave me the best and fair price for HVAC system (with…read moretwo AC units); came on time; finished expeditiously; easy going; easy to talk to; neat and clean; friendly; professional; and most of all, for me, trustworthy.

From the owner: Is your air conditioning unit not working properly? Or perhaps you're working on a new building…read moreproject and require an HVAC system installation. Trust R&S McKay Heatiinng & Air Conditioning Inc. Lawrenceville, GA, to evaluate and solve any problem your AC system may be experiencing or to create a customized solution for your installation needs. For over 20 years, this HVAC contractor has provided service for residential and commercial properties alike. This skilled team knows how to perform a multitude of services, from repairs and routine maintenance to replacements and new installations, and works with most makes and models of equipment. Each job they perform is offered at an affordable price so you can always receive the service you need, when you need it. Count on this HVAC contractor to arrive at the job site on-time and with the right solution for your needs. They're available 24/7 to perform any emergency services that occur outside of normal business hours. In addition to working on existing properties and systems, this team offers customized heating and air conditioning system installations for new construction projects. Keep your home or commercial space cool and comfortable by working with the experts at R&S McKay Heating & Air Conditioning Inc. Call this HVAC contractor today at (404) 978-3082 to schedule an estimate for your air conditioning repair or installation service. You can also visit their website to learn more.

I have used Cool Masters for many repairs and projects. They installed my new HVAC system, flushed…read moremy water heater, and installed new drain plugs in my bathroom tub and vanity. I have always been very happy with their professionalism, and most importantly, their pricing. I've always felt I got excellent work for a fair price. I've never had to have anyone else come out to fix anything they did either! I highly recommend Cool Masters.

The two guys who came out where nice and respectful. However, they gave me an 8a-12p window. They…read morecalled to say they would be "a little after 12" and arrived at 1, leaving me waiting for 5 hours. I used them a month before that and he was similarly 2 hours past the time window they gave. But the biggest problem is that they are ridiculously expensive, and I mean ridiculous. They charged me $595 to replace the drain tube on my dishwasher. They said the high price was because of "labor," but we are talking about a hose going out from the machine and into the drain. Wrap your mind around that. I could have bought a whole new dishwasher at that price. Use them if money (or your time) is no object to you. I won't use them ever again.

I am happy with the results after being helped by Rebecca…read more I will try this company again. Thanks

My family does not recommend this company. One of our AC units was blowing hot air. All of a…read moresudden, the upper level of our home began to feel like a sauna while the downstairs worked fine. My husband saw a Casteel's HVAC commercial on TV. Then saw the Christian fish symbol logo and gave them a call. The service rep came out and took a look at it and told us the whole unit needed to be replaced. He quoted us about $4000 for the unit alone not including labor. I suspected that something was wrong with Casteel's assessment as I had researched what the problem could be. He addressed none of those issues. I also called a couple of friends who knew about AC units. Lastly, we reached out again and received another assessment. Turns out as my husband thought (retired GT Electrical Engineer) that 3 components had gone bad. My husband and a retired HVAC technician friend changed the components (Amazon) out and we are back in business!! Every thing is running very well. All for less than $400.00!!! It's really ashamed that you cannot trust service repair reps to be honest. Many have high quotas to meet and/or are driven to bring in high cost repairs. We will never ever reach out to this company again after this experience. Doing your due diligence regarding what could be costly appliance service repairs really saves you from being ripped off. To many companies/contractors it's all about the money. We did our due diligence and saved over $4k!!!! Not recommended.