We have used Snellville Heating Air & Plumbing for over 20. years. We just had our six month HVAC…read morecheck and the process from scheduling to the actual home visit was prompt and professional. We had a new Tech named Chaz and he was so polite and knowledgeable that it was a seamless transition from our previous tech. This is the consistent service you will receive, you will not be disappointed. Plus, they continue to use the lastest technical tools for their service visits. See photo attached to this review. Michael and Marlena Wald

I just have to post a review for this company and in particular for the amazing service tech,…read moreJesse, who did our plumbing repairs yesterday. We had a leak in the slab of our home and Jesse was professional, knowledgeable, efficient, and as an added bonus he was extremely kind and courteous! He even cleaned up after himself lol! Thank you, Jesse! And thank you Snellville Heating Air & Plumbing!!

Guy still hasn't called me back or came by the house. 5 days now and this is customer service at…read moreits finest. This is what you get when you hire a d*ck to work for you. I feel sorry for the people that don't have means to get your stuff fixed and it's cold. Hopefully you don't have a 4yr old like me and it's 21 degrees like this morning. Karma is around the corner for this prick and I hope I'm around when the cactus gets his butt.

Very good experience. The installers were on time , professional and very nice. Cleaned up after…read morethemselves. Andrew, who came out and gave me his estimate was also very nice. Spent time here to figure out exactly what I needed.

I had a new AC system installed and they were very efficient. The installation was faster than I…read moreexpected and I got a hands on how to use the phone AP for the thermostat. Eric cleaned up afterwards and they were done in 4 hours

don't use them for a new install . their workmanship is shotty at best. had a 16000 dolla unit…read moreinstalled 4 years ago and keep finding more wrong with it then right. for 16000 you would at least think the furnace would be close to level just leaning slightly for the drain not the opposite direction. they need to be out of business not doing more business

Premier installed two units at my home, both replacements for older systems. Since installing them…read morefour months ago, both units have had nothing but operating issues, all related to installation. When calling for service, I was informed that the entire service team was out of town for a company event. The ENTIRE team left Atlanta for multiple days, leaving no one to provide service. I should have used Reliable Heating and Air. They were equally priced and have a huge service organization.

I strongly recommend avoiding Premiere HVAC if you value honesty, competence, or responsiveness…read more I purchased a system from them with a labor warranty contingent on staying in their service plan. 4 years later, when I was still in the "plan" and needed warranty work, they refused to honor it -- even though they continue to advertise "peace of mind" coverage. Instead, they charged me over $1,000 in labor for repeated, unsuccesful repairs on the same issue. Over the past year, they have been out ten times for the same problem. They replaced the control board and hard start kit, but the issue returned almost immediately. They claimed to have cleaned my condenser coil, but when another technician inspected it, it was still clogged with dirt. That other technician also noted the oversized hard start kit they installed may have damaged my compressor. Communication has been equally bad. When the system failed yet again, Premiere stopped returning my calls altogether. I was left with no AC in summer and no explanation -- only bills. My experience with Premiere HVAC was marked by poor workmanship, questionable practices, and a complete lack of accountability. There are many other contractors in the area who will treat you -- and your equipment -- with more care.

Honest & great quality service. The customer service is amazing. Will be our HVAC company when…read moreneeded!

JR's team came and fixed the AC and fixed and charged $310. three weeks after system started…read morefreezing, they came again and asked for $85 and fixed it. less then 3 weeks after system is freezing again and they said they don't have time to come. I would not recommend them

Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

A technician came to my home to assess the issue and was very friendly. However, I never received…read morea follow up estimate as promised, and have yet to get a response to text messages and calls to follow up.

JEFF NEWMAN AND HOLTKAMP SAVE THE DAY!!!…read more Yesterday @ 5 PM I called Holtkamp to let them know that the A/C was not working at the rental property that I manage, I was told the technician was currently in route to Loganville, but would get to me by 9 P.M. At 7 P.M. I received a call from Jeff Newman, he was leaving Loganville and was heading my way, he pulled in the driveway at 7:30. I knew it was the capacitor because Matt Hubbard had mentioned that the part was failing but still working when he did the summer service in May. Jeff replaced the capacitor, checked the amperage and the unit was blowing cold air by 8 P.M. I highly doubt any other company could have pulled off this 3 hour turn around from hot and humid to blowing cold air! The repair cost was extremely fair, the service was excellent and the peace of mind priceless! This was my first time meeting Jeff, but I will request him in the future, he's a great guy who went above and beyond and saved the night. Trust me, you don't appreciate A/C until you ain't got it. Holtkamp Rocks!!!

Always on time friendly, courteous, professional. Pedro Brandon are always quick, and good at what…read morethey do. I love having the maintenance plan. The best thing may be how well they communicate, never leave me hanging, wondering when they will arrive. Usually the most frustrating thing with home service. I wish every company I dealt with was as reliable and dependable as Holtkamp.

Called and they said 'no problem, we can work you in the schedule today' …read more.. Very professional and honest, quick and to-the-point, and most important of all they were on time. I would definitely recommend and reuse if we have other concerns with the HVAC. I might have them do a system clean in the bear future as well. Service completed: 4 units of freon added and a leak sealer was added as well. Cost was reasonable, approx $350 total.

Kovack Mechanical Inc, was recommended to us for our AC issues. At first it seemed ok but after…read moresigning and financing it became a nightmare. My AC went out on July 2nd, they came out July 3rd and told us they would be there to install on July 9th. I received a text and email confirmation. At 2pm on the 9th I called to find out when they were coming to install and the owner said that they were coming Thursday and had no idea why I received a confirmation beyond him telling me as well he was coming that day. When they arrived they displayed no customer service in assuring that I knew they were on my property or their game plan how they were going to get the unit place. The owner went to remove the unit from his trailer and did not properly unchain the unit causing it to fall off the skid steer and dent it. They also did not remove the tracks on the bottom so it would have a properly displacement of weight on the new pad. After speaking to the owner earlier that week I found him to be condescending and rude. He talks over me the entire time I tried to talk and ask questions so I can be prepared for his arrival. During installation my husband and I decided it to be best if he looked at it when he got home from work and dealt with him rather than me. When he came home we found not only the unit dented, but trash everywhere, sloppy installation, the unit not leveled, gaps under the damaged pad, and no p-trap installed on the drain but yet placed so that the runoff would erode the unit over time. They sent the owners son out to fix it twice. We told him to have his dad call so that we can discuss the damage. I refused to approve payment until that discussion. When he finally called, again condescending and talked over me. He said the unit was not damaged that it worked. I said you know what why don't you call my husband and you all discuss this, I don't appreciate not getting a chance to say what I have to say. To which he said he's going to put a lien on my house. I am fully prepared to release the funds but not for a dented unit. If you purchased a brand new truck and the dealer dented it, would you still take it because it still works? Horrible company, disrespectful towards women, not at all good communicators and display very poor workmanship.