Very impressed by this Costco! While it was super crowded, the free sample employees were…read moreincredibly patient and friendly. Lots of tasty products and good sales on cleaning supplies. As always, the pizza at the food court was superb. Costco offers an incredible value for its members. This Costco is very clean and is a fun place to shop at. We will definitely be back to shop for more good value deals!

I've purchased Groupon Costco 1 yr Gold membership with $45 digital credit. On my email account, I…read morecould not find the digital credit email from Costco, so I've visited Costco Springfield store because Groupon instruction asked their users to visit local store for help if I could not find it. At the customer service, Costco employees declined that they can't do anything for me, so I told the associate her company email asked me to check with local Costco customer service. Now Jenny, the store manager, came and confirmed when Costco sent the digital credit and found it on my junk mailbox, so I told her, "Thank you so much!!", then she sighed and walked away. Costco products are impressive, but their employees are negatively surprising.

We renewed our membership because the customer service angel found a $10 renewal special. BJ's is a…read morefrenemy. The online service is not connected to an individual store (just like Walmart & Walmart(dot)com. If you have the Capital One credit card through BJ's, you MUST retain the member number that is on your credit card or you won't be able to redeem the rewards that you accrue with the credit card. After hours of conversations with customer service, I decided not to have a new credit card mailed to me. We have postal service issues. The local store had resolution. BJ's online was not on the same page. There's gotta be a better way to provide good service. BJ's online needs to get their ducks in a row. Everyone at this location was awesome to us. The one star is for BJ's online customer service.

This is my first time being inside a BJ's and I have to say, I am quite impressed. I took advantage…read moreof the membership discount for new members to join. I did this all online and needed to head to a store to get a physical card. This was the only low point of my visit. Not because I got bad service, they were amazing and had everything running smoothly. It was technical issues of the equipment. The printer wasn't working and they needed to restart it a few times before it could spit out a card for me. And when it did, not the best print job. What I really like here, and this will have to be a behavior I will have to unlearn for this store, is that you are not hounded for your ID upon entry. I didn't have to fumble to find it and just walked right in. Honestly, when compared to a like business, they are very lax about hounding you for your membership. Once I had my card in hand, I browsed real quick to see what they had available. Like items that match competitors and then some. Have to get used to the app for this as they have multiple coupons that, if you want to use, have to be clipped in app to be taken off at chekcout. Checking out was easy and fast, self service. Walking out, present the receipt and out the door you go.

So..... I slid in here today with a 1-day membership pass to…read morecheck the joint out for the first time in...well... forever. It's everything I expected from food, to cleaning supplies, to culinary wear to you name it. I saw roasts the size of a small car's backseat. Just ginormous! It's a culinary and food prep paradise. All SUPER BULK sizes and prices to match. Turns out you can get in here with any kind of business and a tax ID number that's current... Or just the 1-day pass like I had. Could be roofing, non-profit, medical or whatever kind of business you have. I came by to check out some gyro meat, some desserts and a few other perishables. Spent about 20 minutes inside and enjoyed myself exploring real quick. I'll definitely be back to get that giant box of gyro meat lol. Parking is modest on- site. Cold as hell in the freezer department for sure.

I love to shopping there their vegetable is very fresh and so good. I love it. Everything is…read moreperfect, but the fridge is very cold. You have to be warm clothes.

My favorite Costco to shop in the area, ample parking and fewer customers than Pentagon City…read moreCostco. It would be perfect if Costco would bring back the English crumpets they previously sold and served as samples. Otherwise, we can find organic fruit, quality meat and scrumptious baked goods and a great selection of vino. Our family would be over the moon if the crumpets returned and we could enjoy with Nutella! The plant department definitely deserves praise, from gorgeous hydrangeas to potted plants you can place on your doorstep over each season brings a smile.

Let's start by me acknowledging that I am a huge Costco fan, and have been a member for years. This…read morestore is well-stocked, and the staff is friendly and efficient. Is it perfect? No, not even close... but it's not their fault. The lot is too small. The store is built on the site of the old Mt Vernon Multiplex, which closed in 2007 or so. It's jammed in between Ladson Lane and the Wal-Mart. And while I love the cheap Costco gas, sometimes I wish they'd get rid of the pumps and use the space for parking, as more than once I've simply been unable to find a spot -- and getting out of the lot can take 20 minutes. The crowd outside means there's a crowd inside. The management does a good job of keeping checkout lanes open, and of course the checkers are amazingly fast and efficient, but there's really no place for shopper to queue up. So they fill the aisles waiting their turn, and if you're just trying to get some Cliff bars up front, you have to navigate through a bunch of impatient folks waiting to check out. Again, it's not the store's fault that they're popular, and if they cleared a bunch of merchandise lanes to dedicate to checkout space, it would mean less stuff or higher prices. I get the issue. So for me, I try to take advantage of the Executive early hours and do my shopping then: Never a problem finding a spot, and I'm in and out in record time.

If I could give them no stars, I would. The order was never delivered and I was unable to speak to…read moreanyone about it at the store. I was put through to some service and they charged my credit card. Never again!

An unexpected gem!…read more Of course, I waited until the week of my wedding to get flowers (I couldn't bring myself to pay the florist a ridiculous amount of money on flowers for one day) and I researched wholesale florists in the area. I found Middle Atlantic and decided to see what was available and so glad I did! The staff was extremely helpful, offered suggestions on flower choice, and gave advice on the life of each of the flowers we choose. Not only were the flowers I choose beautiful, but the entire selection...from fillers to roses and orchids to calla lilies. We purchased fillers, roses, baby's breath and mini calla lilies on Thursday and the flowers still look healthy today (6 days later, different temperatures, and through 3 car rides). The prices were just right (way better than store prices)! Thank you so much for your kindness and helpful hints. We will be returning customers!!!

After talking my daughter into a too small pair of cleats, the store refused to let us exchange the…read morecleats for the correct size in a more expensive pair as my daughter had tested the cleats in our yard. I will find a different store for soccer gear (including jerseys) for my daughter and son going forward.

Largest selection of soccer cleats, reasonable price range for quality cleats, the staff was super…read morehelpful and patient. Would highly recommend over the large sporting goods stores.

This the only place you need to shop for appliances. Jack provided excllent customer service. I…read morepurchased with confidence they delivered on time and everything was perfect. Thank You. Shope small Business - everyday

From the owner: Top Named Brands, Affordable Prices…read more Save up to 50% off open box never used appliances, fully operational, or minor scratch & dent with 1 year free warranty (extended to 4 years). Delivery and Installation, financing available.

Been twice so far and had very pleasant experiences both times. Mario who was behind the customer…read moreservice desk was extremely helpful and amazing to chat with. He was able to assist me and did everything with a smile. All of the employees from what I could tell are friendly and helpful. The employee at the front directed me to where I needed to go. I also work in a customer facing job and I really appreciate when employees go the extra mile. Shoutout to Mario! I also felt bad for the gentleman near the front. An older lady seemed to be talking nonsense and he stayed there listening to it all. This location is much more convenient than the nearest Apple location and purchased extended care plan. People might complain about parking here, but if you think this is worse than Clarendon's Apple Store???? Pfft.

I wish the employees would kick out people that cause fights or try to ghost chair their spot in…read moreline. It's frustrating when you wanna wait in line for a new product release, but there are 15 chairs in front of you that stay empty until right before the store opens.

In the mist of the COVID pandemic, plants have become a thing. Houseplants, especially the exotic…read moreand rare varieties, can cost a pretty penny. Greenstreet Gardens is one of the few plant shops I physically visit for my gardening needs. Staffs are friendly and knowledgeable, and they carry some of the more common cultivars of Alocasia, Ficus, Philodendron and other Aroids. If you know, you know. As with most nurseries, the indoor tropical plants and succulents are displayed inside the vicinity. There's a small greenhouse across the main building where you can find some of the larger indoor plants. Outdoor in the back, you can find annuals and other seasonal plants. In the summer, they occasionally have succulents out in the back as well. FYI-- If you're loyal a plant parent, who tends to frequently shop for plant supplies, make a rewards card!

I appreciate the knowledge of the staff but today I was there asking for advice on the care of my…read morecrepe myrtle and it was suggested that I buy tree & shrub protect and feed by Bioadvanced. 32 oz container for $49 (unfortunately I did not look at the price until all my items were rung up). Anyway got home and looked and Ace, Home Depot and Lowes all sell it for $26 or less- a $20 markup seems quite steep to me!