This is our 2nd experience with Erik at Sound Lock and Key and it was just as good as the first…read more Do to a new alarm system we needed 4 locks and deadbolts rekeyed so we could use 1 key on all doors. Sent Erik some pictures-he came over that day and job was done in 20 minutes. Would recommend him for both commercial and residential work.

Erik was great. Came same day and solved front door lock issue and installed a keyless lock on…read moreanother door. He is knowledgable, fast, and friendly. Will use again for sure.

everything started out fine until it wasn't. 350$ for a key stuck in a car? no thanks and then did…read morethe work without my approval of the estimate to then only hold my key hostage until I paid a price I didn't agree to. never again. horrible experience.!

My wife and I ordered locks and handle sets for three exterior doors on our house. Lucas came to…read morecomplete the installation and did a superb job. Not only did he modify the doors with some additional hardware to increase the security, he adjusted all of the doors to easily open and close without any sticking or rubbing on the frames or having to lift / pull the handles to close and lock. Hard to find great customer anymore, but this one outstanding example. Thank You!

I got locked out my place and had to look for locksmith on a Sunday. Victor was quick in…read more responding to my quote inquiry, and I was able to schedule my appointment the same day. Thanks! The responsiveness, good cost and service made the situation less stressful.

Victor is super polite, professional, and fair priced! Was able to come same-day and fixed our old…read moreRV door lock quickly. We were thinking of upgrading the locks to keypads at some point and he said he'd be able to source and install within the week (before we leave town). Can't recommend more highly!

This was the fastest locksmith service I've used. I texted Epic at midnight for a couple of smart…read morelock installations, confirmed a price, ordered the locks over Amazon for same day shipping, and the very next day at 10am, the technician showed up. Installed both locks in under an hour and was done and dusted with no issues. The staff who came (I think Filippe?) was very crisp and technical. No unnecessary chit chats, no over selling, and quoted a very reasonable price which I didnot even bother negotiating. Overall, I'd love to hire these folks for some more projects in the future.

I called Epic Locksmith to come and replace the lock on the mailbox of a new house I had just moved…read moreinto. Armen got to us in less than an hour, replaces the lock on just 10 minutes, and we were all good to go. Super friendly, super fast, and high quality work!

Changing out locks ourselves on a new house, but some locks didn't fit due to multiple issues…read more We called him instead of cutting into the door and the door frame ourselves because we didn't want to screw it up, the door looked so nice. Fast response. Efficient work. Happy to explain if you ask questions. Has a cool jig to enlarge holes and he is deft with a chisel to get everything into the right shape. Compared his quote to another locksmith and his was a little better. I like his blog posts too.

Bjorn went the extra mile! I contacted the company in an…read moreemergency situation for a tenant. I was attempting to have someone come within 2 hours. Bjorn apologized he was unable to assist that quickly. Extraordinary service. Instead of hanging-up the phone, he said let me text you individuals who might be able to help that quickly. Who does THAT these days. Bjorn!He sees the big picture of what excellent customer service is. You can bet I will contact him the next time I need a Locksmith and refer business whenever there is an opportunity. Andy of "Advantage Mobile" was able to solve my stressful situation. He was fantastic. He clearly was not new to the business. Very experienced and fast. He came within the hour and resolved my situation within 35 minutes! On a personal note, both Bjorn and Andy were very kind and genuinely cared about my frustrating situation. This kind of encounter is very rare. I love to do business with people who are not only experienced but caring. Rare these days."Making a quick buck" seems to be the primary motivation of many companies. I'm glad I got acquainted with two very special people.

I had a very tricky double lock on the tack room door of my horse trailer which I want to sell. I…read morelost the keys. Other locksmiths either failed to pick the lock or told me it would run hundreds of dollars. The trailer manufacturer thought I'd probably have to cut the whole lock panel out of the door with a torch! I spoke to Scott at Lock N Roll by phone and sent pictures, and he felt he could at least pick it open. He said he'd charge $75 if he could get it open, and no charge if he could not. Keep in mind, I am at the very far edge of his service area, so a gas fee or service call would have been entirely reasonable. Scott came out exactly on time the very next morning and not only picked the lock open, but then managed to find a key that worked for both locks!! Scott still only charged me $75 when he'd just increased the resale value of my trailer by several hundreds of dollars. Scott was fantastic to deal with as I juggled various companies to help me out. I cannot recommend any business more highly than Lock N Roll. I am still dancing around my horse trailer and Scott left over an hour ago...

I had a great experience with this company. Arranged for them to come out and re-key several locks…read moreon a new home purchase. They did the job quickly and professionally, and it was very reasonably priced will definitely use again.

We had a complicated lock and door situation that most locksmiths would probably not touch without…read moreseeing it in person first. I called our local hardware store for a recommendation, and they referred Ravenna Locksmith along with another well-known local company. I was not terribly impressed with work that other company had done for me nearly twenty-five years ago at a different residence, so I did a bit of research on Ravenna Locksmith instead. What a pleasant surprise. Our front door is a specialty, older model that requires parts no longer available in the United States, which immediately puts this job outside the comfort zone of many providers. From the start, Ravenna Locksmith stood out for their willingness to engage with the problem rather than find reasons to avoid it. Howard asked for photos in advance, reviewed them carefully, and was able to diagnose most of the issue before ever stepping on site. That alone saved time, stress, and unnecessary guesswork. Even more impressive, he sourced appropriate solutions and got us scheduled within three days, which felt remarkably fast given the complexity and the fact that replacement parts are no longer standard or readily available. When Howard arrived, he confirmed everything he had already identified from the photos and explained the situation clearly and calmly. His depth of knowledge was obvious, not just with modern hardware, but with older and specialty systems that many locksmiths no longer deal with. He was friendly, patient, and genuinely pleasant to work with, which makes a real difference when you are dealing with a frustrating home repair. Just as important, the pricing was very fair and transparent. There were no surprises, no upselling, and no attempt to oversimplify or exaggerate the work required. We felt we were paying for real expertise and honest labor. Ravenna Locksmith, and Howard in particular, are exactly the kind of local professionals you hope to find but rarely do. We would not hesitate to call them again and highly recommend them, especially if you have a nonstandard or challenging lock situation. As a brief side note, I did call the other well-known local company as a backup. Within about three minutes, it seemed clear they had little interest in my situation. No real questions. No invitation for someone to assess the matter. It was like talking to a sagebrush in a hurry to blow past me. That is their prerogative, of course, but the contrast was telling. Howard builds relationships and solves problems. Others seem more comfortable checking a box and moving on.

I used Ravenna Locksmith to rekey some smart locks I had - Level Locks. It was really easy to get…read moreit scheduled, Howard showed up on time, and he charged me less than he quoted! He also fixed some issues with previous door inov and strike plate installation. Highly recommend!

I recommend this service due to professionalism, skills, knowledge & expedience…read more Highly recommended ... R.L. Gabbert, Everett WA

I had lost my car remote key and only had the mechanical key. I needed to get a new remote/key fob…read morefor my car. Artisan Locksmith was very responsive and their price was very reasonable. They showed up on time and made a new key fob in no time. I recommend them strongly!