My doodle doesn't love getting groomer due to a bad experience when he was a puppy. At the bark…read moreshack they take perfect care of him Great people work here

Caring and compassionate to animals. Not a business but a calling for these people. My nine year…read moreold German Shepherd looks fabulous after her deshed bath.

Very conscientious. Did a great job on our dog's nails. Friendly and customer oriented . Highly…read morerecommended.

This place isn't bad and I do believe the work here is good. The only problem at this site is the…read moreoverall business model.. There is no set schedule, sometimes they are closed when they should be open, the communication is bad.. Its almost as if its a side job or a side hobby that is run by just 1 girl who works when she wants to and is not very professional... Again, I think the finished work is okay but I take my dogs elsewhere now...

I really enjoyed the friendly staff. They take care of my cat at least once a year when we go on…read moreextended vacations. Very clean and well kept business.

Today is the first and last time I will use this facility for my dog. We just moved here from…read moreBoston. My dog (55lbs) has been boarded and in daycare/daycamp in Maryland, Seattle, and Boston where we have previously lived. He is not new to this. He was going for his daycare evaluation and a bath. He loves going to daycare and is well socialized. I have never had an issue with his behavior in any of his former daycares. (I have yet to pick him up from his bath, hopefully all went well there. I can only comment on the daycare eval). In his notes I specified "he does NOT like golden retrievers. Not even a little. Do not place him with goldens." I also specified he can become over stimulated and will need a time out/break after too much play time. I made sure to tell this to the person who was taking him for his evaluation day too. Fast forward to this afternoon, I get the phone call that I was correct. He does not like golden retrievers and gets "triggered" by them. I was notified he was barking at other dogs and humping them. They then told me that he would not be able to participate in daycare there until he gets some training. (Um, he's had 2 levels of training). I verified with the person who spoke with me "So, you placed him with golden retriever(s) after I SPECIFICALLY put it in his notes he cannot be around them, AND I told you this when I dropped him off?" She replied "Yes. Because they do not have the facilities to keep him away from a specific dog or dog types in daycare". (Maybe that should have been disclosed to me???). I would not have dropped him off. I asked why he could not have been placed with the smaller dogs or given a break because he was overstimulated? Apparently that was not thought of. The Pawtales person I spoke with did tell me he could try again after he got some additional training. I'm pretty sure their personnel need some training.... I'm not interested in a facility that is willing to put dogs in danger by not listening to the owners who know them best. We trust these facilities to have dog knowledge and understand dog body language, and listen to those who know them best. This facility is definitely not that place. Do not trust your dog with them.

Horrible experience. Uncaring and flat out hid a cut artery incident with our dog. Also missed a…read morepyrometre. Would never use this place again.

Absolutely despicable horrible place where the people do not care in the slightest about caring for…read morepets! They gave us horrible news about our dog, then raised the price to euthanize her twice, then accused us of lying when we confronted them about this, then spelled her name wrong on the paw print without even the choice to get her ashes back. Do not go here if you need caring help for your pets; they see you as an opportunity to get money, nothing more.

Boarded our two greyhounds for a week while on vacation. We returned to find our dogs suffering…read morefrom weight loss, dehydration, and almost identical injuries on both hind legs. Dehydration was blamed on time spent on patio. IF true, a competent staff would have recognized a problem and taken corrective action. It's clear no corrective action was taken. The injuries were blamed on the time spent sleeping on a hard surface. We were told the dogs would have cots to sleep on, but because they supposedly had a potty accident, the cots were removed. Nonetheless, the injuries appear to be cuts/scrapes, not pressure wounds. Again, a competent staff would have noticed a problem and taken corrective action. If there is something in the kennel causing injuries, why has it not been addressed? We received NO COMMUNICATION regarding injuries, not even when picking up our dogs. I guess they hoped we would not notice. We received NO COMMUNICATION regarding weight loss/dehydration, but I guess they would have to first be observant enough to notice a problem. We paid to have our dogs taken care of but all they seem to have received was neglect. NEVER AGAIN!

My 8 month old puppy spent 9 hrs here and when I picked him up I was told the dogs only go out…read moretwice a day for about an hr each time. That leaves my puppy alone in a crate 7 hrs. The reason I sent him to doggie daycare was to play with other dogs. It's nice the first visit is free but we won't be back .

Have been buying quality pet food here for years. I have used the grooming services on occasion and…read morehave had great service each time.

Kathy is very nice and so accommodating! After waiting out the Covid virus my dogs hair was SO…read morelong that he looked like a different animal. Thank you Kathy!

Yes I recommend this place for boarding and training. We had our two one year old Labordoodle…read morepuppies stay for almost three weeks of training. Marty the owner is a dog whisperer. They came home trained following all commands.

Spoke to someone over the phone who got my reservation and then told me to go online and fill out…read morethe paperwork. Went online and it said they were full. Called back and they said "sorry we're full, can't help." I explained that I had already made a reservation and they wouldn't help. Terrible business practice.