Dropping my rating down to a 3 star because the service and the staff attention to detail was…read moreterrible during my visit. The cashier could not figure out milligrams and had no idea what a calculator does. She also gave me the wrong items and I had to return and speak with a manager. People in pain do not want issues with their orders. Maybe try the other player which has opened locally until legal happens

The crew at Fernandina Beach is always welcoming and friendly. There is hardly any wait and I am…read morein and out in a jiffy. The staff is knowledgeable and always pointing out the discount bins to help me get the best deals for my money. I can't say enough great things about this place! I always leave with a smile.

Great friendly staff with great discounts, rewards and swag. staff is always courteous, helpful and…read moreprofessional

I am a sr citizen and due to health problems i am using gummies and coolies for pain management and…read morebeing new to the culture I did not know what I needed just for pain caused lack of sleep. They were very friendly and helpful. Just said I do want want to smoke nothing, including vans. Great helpful staff. not familiar enough to comment on the pricing.

So slow every time like I'll check in leave for 25 minutes come back and it'll still take another…read more25 minutes with only a few people there. Not a crazy big deal but when I'm at work and I'm trying to be relatively fast and it takes up to an hour

Always so slow. You can be the only one in there and it still takes forever to pickup express…read moreorders.

They are always welcoming at this dispensary. The staff is friendly and knowledgeable on the…read moredifferent strands. It's awesome they offer you knowledge on the product also. They always have amazing deals and make sure if you don't like the product that you are able to return it for different brands. The care of the store is clean and inviting. I enjoy every visit with my friendly high times. Vote yes on 3! Guide you through your journey of flowers and beyond.

So excited to have another Trulieve location in the area. I'm hoping that this will relieve some of…read morethe pressure on the other Jacksonville stores as they stay very busy! The medical cannabis world is booming and Trulieve is certainly leading the way with location #74 opening right here in the Baymeadows neighborhood. The first thing I noticed about this new location was it's spaciousness. The lobby and waiting room are nice and open with plenty of seating and this theme continues throughout. There is a patient consultation room and a restroom available. Parking was a bit tight but this was expected on grand opening day... There are spaces out front as well as additional parking in the lot out back. Staff was incredibly nice and helpful today during the grand opening and everything ran very smoothly. Saw some familiar faces from the other Trulieve locations in town and it was nice to be recognized by the staff! I am so glad to have made it by today because they definitely hooked me up with tons of free swag (hats, shirts, stickers, etc) and the guys from Sunshine Cannabis were also set up outside talking about their products! It was nice to chat with them. As for the medicine today they had a great selection. I was able to pick up everything I needed and then some extra goodies thanks to the 25% off discount they offered for the grand opening. Trulieve has recently expanded their menus to include edibles like brownies, chocolate chip cookies, gummies & even more which were available at this location today. There certainly is a type of relief for every patients needs these days! If you're a regular at any of the Trulieve locations (or other dispensaries) in the Jacksonville area I definitely recommend checking this one out sometime if it's convenient for you! Great experience today and can't wait to return.

Professional staff and large variety of products. I was given instructions on items interested in-read more

This dispensary is welcoming, comfortable. As my primary contact, Mark knows the products, gives…read moreinfo on specials. The other associates greet me as well. The quality of life I have due to their recommendations has improved with their help. I would not go to any other dispensary.

Rue is the absolute best at this location. Always friendly, happy and wanting to help in any way…read more thank you so much!

Red Flags, first impressions…read more First impressions are very important. This store failed miserably. I made an online order for delivery, the next day it was cancelled by the store. I called the store and they have no idea why it was cancelled. Red Flag #1. They made the order active again and gave me a delivery date, a week later. Waiting a week for a delivery from a dispensary 10 miles away...Red Flag #2. I order delivery because I can no longer drive due to eye problems. So they give me a date, they say we'll call you when we are close. I got an email, a text but no phone call and no delivery. I called the store back today and they have no idea what happened lol. I would never recommend anyone use this store, especially if you use delivery. Curaleaf delivers "next day", always has for me anyway. I wanted to shop here because they have products that Curaleaf no longer carries. This store needs to take a look at their business model, whether it's management or not who knows but their is no communication. They lost a "would be" customer.

Low wait time even after self check in. Products good. Looking forward to tie I'll has to troll…read moreretail room

I have been to this Jacksonville Arrowhead dispensary numerous time to fill my prescriptions…read more The problem this time was June 13, 2025. My total amount for my prescription order was $100.00, I used my debit card, and I have the receipt. After I left the dispensary, somehow, someone charged my debit card with $243.00. What, how? My debit card was still in my possession, not lost, stolen or left at the dispensary. After many attempts to reach someone, anyone, I started calling the big Trulieve dispensary (844) 878-5438. Spoke with Asa (6-13-2025) spoke with Richard (7-7-2025), spoke with Jamie (7-9-2025). Everyone I spoke with, contacted Trulieve Jacksonville Arrowhead, filled out paperwork and sent it to Jacksonville dispensary. No one ever called me! Walked into Jacksonville yesterday, finally spoke with the GM, Jay. Jay proceeded to tell me that unless I was overcharged, he didn't have anyway to see my debit card charge. Seriously? What part of my total and receipt of $100.00 became $243.00 taken out of my banking facility via my debit card via their terminal

I've visited a few times. I've always had a pleasant experience. Products are good and reasonable…read more Store is very clean and I've found people working are busy but have always been professional towards everyone.

The individual who assisted me during this process was professional and very knowledgeable about…read morethe products.

Staff is amazing. I wish it was possible to leave them a tip because I always walk away a learning…read moresomething new but due to store policy we can't leave a tip?

Love this place! The staff are all very friendly, helpful and educated. Amber is excellent every…read moretime I come in!

FREAKING LOVEE THIS PLACE !! 10/10 service in and out !!…read moreMENU IS AT YOUR FINGER TIPS !! ps !! try the Pine Zap !! if you want some good dankkky !!! also Georgia runts !! Alleged orbit !! Apple banana peach rings !! - didnt wanna add this one bc it's my freaking favorite but I can't be stingy .. always hits at 28% if not a little higher with a solid 3.0 or higher on terps , one of those old school WHACK , but daayyyummm I can still function !! , Don doda !! for very affordable with the keif game on point !! iykyk !! man hands down love this place love the staff love the menu and love the product and I hope you do to !! Jon

Got some vapes and flower. The flower should have been sold as popcorn or smalls honestly, tiny…read moremostly broken up pieces. The customer service was outstanding and it's not fair they're not allowed to take tips. If I want to give my money to a nice worker, I should be allowed to. First picture is banana Dulce and second is greenhouse cakes.