Mike easily fixed my oven. I would say that he does not have the best time management skills. Perhaps it's because he takes on more jobs than he can handle. As far as pricing goes I did not get any other estimates. Yes, he was not cheap. He does seem to love what he does. read more

7 months ago (November) I would have given M-4 a 5 star review, came out pretty quickly fixed our dryer and very knowledgeable. Overall was happy with the outcome. Fast forward to today June, and the dryer is broken again making the same noise that was repaired. Called M-4 for potential warranty work as it's within 12 months. After 1 week he has changed the date of service multiple times, and of recent has not gotten back to us to actually schedule service and show up. Now I have to pay another repair person to fix what looks to be the same issue. I would not use M-4, unreliable. Looking at the other reviews of recent seems to be a common theme... read more

Mike showed up on time, diagnosed the problem very quickly, said he would order part and have it within a couple of days. Quoted price of service call plus part. Said I could save 3% by paying with a check. We did. That was on May 23rd. After two weeks of excuses about not able to locate part, and during a second house call where I requested he stop telling stories that had nothing to do with our repair, he yelled "hostile work environment." In the hasty interchange that followed, we asked for our money back. Said he would see us in court and good luck getting our money back (or words to that effect). Next, after a couple more clearly worded text exchanges where we again asked for our money back (minus service call) he informed us he might ask his bookkeeper to refund our payment "but she only does it periodically." We continue to ask for our money back and he now is no longer answering texts. BEWARE OF M4. This has been nothing but a nightmare experience. No confidence. read more

Do not use this person. First of all showed up late looked at my refrigerator for 30 seconds and told me I needed a new ice maker. Took my credit card. Let me know. The part was $480. Charged my card $495 when I asked him what the difference was he said it was a credit card fee which wasn't disclosed. Trying to get this person back after the part was in was a nightmare. He called and canceled several times. Finally had to come when my son was home. He supposedly asked my son if he could turn the ice back on without putting the ice trap in. When I got home the next day, there was ice all over my freezer and my new hardwood floors. When I contacted him, he told me it wasn't his problem to put the ice trap back in. Now, a couple days later the refrigerator is still leaking. It clearly wasn't the icemaker that he charged me for and replaced. He's a scammer. read more

M-4 Appliance Repair - Leak - Appliances & Repair Near Me - Reno, Nevada

SCAMMER!!!!!! Was supposed to fix my grandmothers fridge, cashed the check same day, and the freezer is still broken. Said he was "sick" and couldn't come. Keeps ghosting her and now she has to hire someone else to fix it. DO NOT USE!!!!! He can't fix anything and will take your money. read more

I should have read reviews before I hired Mike. He came recommended from a friend, but it appears his quality of work has changed in the last few years. He was great and came out right away to fix a leaky washer. However he installed the wrong part and has been dragging me along for over a month and a half to actually fix the machine. He also charged us a lot more than i expected and told me he was going to charge me again for the fix to his mistake. Proceed with caution when hiring Mike. read more

This guy is nothing more than a scammer! I am 70 year old female on oxygen and I guess he thought easy target. My freezer quit working and I called him because I could get same day service. He came out pulled the freezer door out layed down on the floor and pulled out a circuit board showed me a circuit board and showed me a burn mark. I asked how much it would be and he said a couple hundred I said ok. He went out to his truck came in with what presumably was supposed to be a new circuit board lay down on the floor popped it in and then told me that little board cost 660 bucks. I said you said a couple hundred he goes cheaper than a refrigerator. I'll only charge you 100 for labor so it was $760 plus a $28 credit card fee that he never told me about then on the receipt he wrote 200 for the part and 560 for labor scammer all the way the refrigerator stopped working. I called them and he refused to come out saying that he never got his payment through the credit card. I said it posted to my account you had to get it. He said he didn't and he wasn't coming out unless I was willing to give him $788 in cash and he had given me a two-year warranty on labor and parts so I told him I'd see him in court I called another company out. They came out today and imagine my surprise not really when they told me there is no circuit board underneath the refrigerator. Scammed me all the way. Can't wait to see him in court. I'm going to the TV stations on Elder scams. I'm going to the Better Business Bureau and this is just the start, Mike you scammed the wrong person. By the way, my refrigerator is working again and it was only $125 by Lake appliance read more

Never showed or called after waiting all afternoon for Mike then when he did answer after 10x calling him gave me an estimate of over $400 might as well go buy a new washing machine however the parts needed are only $40 read more

Mike is a very personable and talkative guy. Unfortunately he is a bit of a scam artist. He replaced the temperature control unit on our beverage cooler which got it working which was fine BUT his price was OUTRAGEOUS! ! $500 for a $65 part and a little over 1 hour of work. The that includes his initial visit and the return visit to install the part. We will NOT use him again and do NOT recommend him. Period read more

I concur with other reviews in that mike over-charges for his work. First let me say I thought I would save some money by not using a more reliable local business that quoted me a higher service charge ($125) and repair cost would be extra (probably another $150) and extra for the parts (unknown cost). Using Mike turned out to be successful but only after hours of waiting for him to arrive. He originally said between 2pm-4pm but later changed it to 6pm and was even late arriving to that time. After arriving he did get the repair completed quickly and accurately but I felt he over charged me for the part at $240 for a $25 part. HIs service fee was $75 that was applied to the labor cost totaling $120. Over all I felt the total charge for the repair was higher than expected for using Mike. All in all I learned that the local more reputable company would have been here sooner and probably charged the same price (more or less) but less inconvenience and stress. read more

Hello! I've lived in Sparks for 20+ years now and always needed help on home maintenance, as that is certainly not a strength of mine (I'm a high school math teacher). I've used Mike from M-4 Applicance Repair consistently for the past 5 years I'd say. ... He has now repaired my 1) dishwasher, 2) refrigerator, 3) garbage disposal, 4) dishwasher (different issue) 5) old dryer, 6) old washer, and most recently he came out for my 7) new dryer. Next will probably be my new washer LOL! He has always been prompt to get out to see me and has known how to fix my appliances. (I see that one yelp reviewer said that he dropped off of communication.... He changed his personal phone number and you need to use the phone number that comes up on Google M-4 Applicance search to get to the calling service to get to him and then I got his new personal cell number when he called me back.) His prices have been very fair! I see another Yelp review that said he was a bit of a scam artist... I know that isn't true at all in my case (and in the case of my brother and mother who have also used him). He is so friendly and helpful... and I strongly suspect that the person writing the scam artist review did so in order to try to create a bad review to get Mike to give him some free work.... Sad the way people can leverage fake/unfair online reviews to try to get "free" service or discounts. He has always given me seemingly great prices and been able to make fixes on broken parts quickly. In this last time he was out working on my dryer a few days ago, he noticed that it should still be under the manufacture 2 year warranty and referred me to check that before repairing it himself... so I see that as total honesty and a good man! I am getting my dryer fixed under warranty now because he knew my warranty should still be valid rather than ordering the part himself and charging me for the repair. I will keep using Mike and if you are reading my review wondering if he is a good repairman, I would definitely say YES and I would be doubtful on any reviews calling him a scam artist... Definitely a good honest repair man. read more

I can't even give this a STAR. he came to my house and said he "fixed" my washer. I then did a normal small load and my leak was bigger then when it originally was. We called him back to fix it and he was saying it was our fault and being very disrespectful and VERY unprofessional.then he Left and said he doesnt have time today to fix our mistake. So he planned to come back on Tuesday at 5pm then rescheduled for 7pm but never showed up he came back 3days later meanwhile i was going to the laundry Matt because he didn't fix it on the original day he was supposed to. he then decided because "its winter he can park on our lawn" (his own words) when there was a spot to park in front of my car. Then he continued to work on the washer when he was finished he said to start a load to make sure it was fixed and he will be back to check. He put his tools in his truck and left i called him wondering why he left when he said he would check to see if it was fixed and refused all my calls, and now the washer won't even start when our original problem was a little leak. Now my washer won't even start. It gets worse and worse each time he comes. each time he came out to fix my washer it was around 8:30 pm . I highly don't recommend this man unless you want your washer worse then when he started. Worse experience ever. And the man who came was the owner of the company MIKE. read more

According to the reviews it seems you hit or miss with this guy Mike. He quoted my husband $400ish to repair our wine cooler. Once repair was done he wanted $800!!!! Beware folks! read more

He was extremely flakey. Took over two weeks of "I'll be there tomorrow" to get him to come repair my machine. I paid with cash and he didn't have change so he just kept the extra. The replaced parts did absolutely nothing to fix our machine. It still kept doing the exact same thing. I had to constantly text and call. He offered a partial refund and said he'd take the machine to recover some of the money but completely flaked even after repeated calls and texts. I couldn't stand doing any more laundry at the laundry mat and found a new machine after a month. I've given up on getting any of my money back and have arranged to have another service recycle my machine. I understand people get busy but his complete lack of communication, taking hundreds of dollars for 4 springs that repaired nothing and not coming back is just ridiculous. I understand people get busy but this is no way to run a business. read more

Please be careful he is a scammer. Our water filter tube from our fridge was leaking. I took it upon myself to try to cut the tube and try to add a coupler but was unsuccessful which lead to me contacting Mike. This was my first encounter with him he seemed trust worthy and prompt. I was told a coupler could not be placed due to fridge manufacturers intentionally making the tubes diameter non-universal. He stated I needed to order a new water filter tube and replace it and it would take 3-5 business days from Monday since he came on a Saturday and wouldn't be able to order the part until Monday. Miraculously he called a Monday saying he could come and fix it that day.. not sure how the piece got there so fast. He lasted less than 10 mins to fix the job I was impressed. When he left I pulled the fridge out of curiosity to make sure the tube was new. To my surprise he put a coupler. When I called and messaged him about it he said he replaced the tube but it was too short and needed to put a coupler... at the same spot I had originally cut the tube and that was my initial plan. I asked for proof of the old tube and he said he was at multiple jobs and could not send it but would send it the next morning. The next day he did not respond until two days later in afternoon saying his son used his truck and threw away the part but was going to try to get it back from the dumpster... and accused me of being nuts for insisting when none of this made sense. He charged me for a whole new water filter tube but in reality he just used a coupler to connect the old parts. Why would a new tube not wrap around the whole fridge like the original did. He also told me it would be no more than $250 for the part and labor but charged me $280. Beyond disappointed he is very good at misleading and hoping you won't catch him. read more

Scammer!! Charged us $550 for repair on a $29 part on a 5 year old fridge which did not fix the problem, actually made it worse and we had to buy a new fridge. He would not give us back any money. This was all after he didn't show up the first 3 times he was supposed to. read more

When my refrigerator and freezer died, I called three repairmen. Mike was the only one to get back to me. He also told me that my refrigerator is under warranty and what the problem was in easy-to-understand terms. Throughout, he was pleasant and professional, and it's obvious he knows his stuff. I dread the day another appliance dies, but when it does, I'll be calling Mike. read more

Well I found Mike to be knowledgeable, courteous and he Owns his own business and he does all repairs. It's very important to support our small Owner operated businesses. Mike installed a new thermostat for my air-conditioning and heater. He repaired my air conditioner and gave me some good tips on my wash machine. He repairs kitchen appliances and washers and dryer's, heaters and air conditioners. I will definitely be using M-4 appliance repair for my go to repair place, thank you Mike read more

Mike came out to our house on the 04/01/2024 as our fridge was not cooling any longer. Mike removed the back bottom panel to the fridge and checked a few things. Mike stated the compressor was still good, but it seemed it was just out of freon. Mike did not check for leaks with nitrogen as is the common practice for any cooling system. In fact Mike did not check for leaks at all nor did Mike evacuate the system for anything that could be left in the system. I have my 608/609 certification for automotive so I know what is required for handling 134-A freon. Instead Mike stated the fridge was out of freon and just needed to be refilled. Mike then proceeded to say he just needed to install an access valve. Mike stated it would cost $850.00 to install the access valve and refill the fridge with freon. The home is my mother's and she is facing kidney failure so money is tight for her. We were very hesitant at first, but Mike stated payments would be okay if she needed. It was my mother's call so she said yes because Mike would leave a 5 year warranty for the work done. So Mike installed the access valve and refilled the system. The first payment was made after Mike finished the work. Fast forward to 05/01/2024 the fridge stopped cooling again. My brother reached out to Mike and for two weeks Mike gave him the run around. Mike finally came out 5/20/2024 at 8:00PM! Mike comes in adds stop leak to the system and refills it. Again not checking for leaks. Then again Mike couldn't check for leaks because he didn't bring his work van. I assume the truck was his personal truck, so without extra equipment he couldn't check for leaks. Mike stated to call in the morning to setup payment because the payment for May was not made. The fridge was not working so Mike was not getting the payment. Fast forward 05/25/2024 the fridge is again not cooling. My mother texted Mike and stated. "Mike this is Nola. The refrigerator is not cooling again. Need a reply in 1 hour or will call someone else. If they fix it I will not pay you any more as this is irresponsible and unprofessional." Roughly a bit more then an hour later Mike calls. My mother answers her phone, immediately from 20ft away I can only hear Mike yelling on the phone at my mother! I've been a plumber for 20 years and NEVER HAVE I EVER spoke to a customer like that! I walked over and my mother handed me the phone. I stated to Mike do not talk to my mother like that! So Mike proceeds to start yelling at me, I stated to Mike you will not talk to me like that either. I tried explaining to Mike why my mother felt this way, Mike wants payments yet Mike is not fixing the problem and getting Mike to come out or to reply or call is darn near impossible. Mike stated well I can come out and take a look tomorrow, I stated no I called someone else and they are going to do a leak test 05/26/2024 when they come out. Mike stated well I can give you refund if it isn't fixable. I told Mike that was fine and someone would get a hold of him and let him know the outcome. Mike calls my brother and starts talking to him about everything and stated he could come out today. Mike asked my brother who I was and my brother told him. Mike wanted to speak to me and I told my brother no, I have said all I needed to. (No point in arguing.) The next morning the other repairman came out and leak checked the system after evacuating the system entirely. It took a minute as the leak had to get through the whole system and finally presented itself with bubbles from soap and water. The repairman stated this cannot be fixed, the fridge just needs to be recycled. The repairman charged us $160.00 and he quoted $180.00! Not $850.00! 05/26/2024 - My brother went ahead and let Mike know what was wrong with the fridge. 05/28/2024 Mike told him the refund was contingent on the fridge being fixable, this was not the case! Conclusion to this adventure with Mike, we are eating the $400.00 that has been paid to him. Mike is fine with that, of course! We have a new fridge coming to replace this one. I do not recommend Mike to even my worst enemy. I have read other reviews that stated Mike has done the same things to them for 30 minutes of work. As a plumber I am in the wrong trade I can't even make $850.00 for 30 minutes of work! I would use M-4 Appliance Repair at your own discretion! read more

Mike has repaired two of my appliances over the last several months, the first time replacing the hinges on my over door, and the second time replacing the pump on my dishwasher. Both times, he diagnosed the problem correctly and performed services perfectly. He explains problems accurately and professionally and communicates in a very friendly and approachable manner. As far as pricing goes, he charged far less than the other two services I contacted. read more

Zero stars actually! Please tell me Yelp why this guys rating is so high? Your numbers do not average and you are not accurately showing all his 1 star and less ratings. I relied on your numbers and I lost money as a result. You should be named in my lawsuit.... Anyway, this guy is a scam artist and a total con. Originally he came out to diagnose my refer that wasn't properly cooling. He never stops talking and promised to recharge my Freon for over $1,500. The size of the charge, having read the reviews, is commensurate with how nice your home is. The next day my refer still was not cooling and he replaced a fan from the freezer to the refer and it worked for a while. By then I googled what the correct charge should have been and it was roughly 25% of what this con man charged. Some months later it started acting up again and he was called because he gave me a one year warranty. He made some excuse about the uncharacteristicly hot weather and was on his way. Since then he's been out to my home maybe 10 additional times, never shutting up about how good he is, all whilst recharging the system with Freon and replacing multiple parts. He also replaced my compressor, quoting me an additional $1,200. He shows up about a week later with a compressor that is not similar to the $800 replacement, but an entirely different one that cost $213.00 on Amazon. Needless to say, that too didn't work. He's never once showed up on time and leaves you waiting 6 hours or more and despite saying he'll be there at 1:00pm, always has about a dozen excuses about his wife going to the hospital (multiple times) or him raising his grandkids and calling their mother a drug addict, none of which I now believe to be true, most times he showed up after 6pm. Never once was he able fix the refer and every time he came up with more charges which he could never collect on, because he has no clue what he's doing. There are many other bad reviews on this guy, and others consistent with this experience. I'm about to deep dive this guy and find out if he's even licensed and file some complaints with the contractors board if he is. I will also be initiating a small claims action against this crook because I'm that irritated about all his nonsense words and thievery. And if you don't believe me, keep reading because the truth is out there and I'd be willing to bet many of the positive ratings are false. And based on the numerous horrible reviews I've read, I find it highly unlikely that his overall rating is what is advertised! If you like listening to endless words from a con man and getting ripped off, this is totally your guy! read more

I just wanted to update my review of 12/14/23 as Mike returned the $380.00 he had charged for the faulty repair done on the dryer.

Mike got our oven working quickly after a giant disaster on Thanksgiving. He explained why my oven failed and showed me the part that needed to be replaced, and it was really obvious what the problem was. Since he fixed my oven it's started quicker than it has since we moved in to this house. Can't wait to bake in a temp stable oven! read more

Mike came through like a hero! We had so much trouble finding someone to come out & fix our refrigerator. After a WEEK days of dead ends, we were quite desperate. On a Friday night, Mike came over to Kings Beach from Reno and quickly diagnosed and fixed the problem. He had EVERYTHING he needed to fix it: blow torch, refrigerant, tools . . . we were so impressed. We are staying at this rental house, but when we get to our final home in Reno, Mike and M-4 Appliance Repair are going to get ALL our future business every time. Thank you, Mike! read more

So so so bad. To say you feel scammed after the service is an understatement. Such a bad experience I don't even want to type it all out. Tried to tell me my dryer repair would be so expensive that I should replace it, after the first time he repaired it, and it stopped working...it was a fuse, but he put me off for two weeks to come back and actually assess the problem. Save your time and your money, find someone else...just awful. read more

I called the owner Mike on Saturday and he was at my house the same day to diagnose the problem. He knew exactly what to look for and ordered the part for me. He returned on Monday and installed it and had me up and running in about 20 minutes! God forbid I have another appliance go south on me, but I know who I'll be calling and recommending to anyone that needs something fixed! Thank you so much again Mike, and go Redskins!!! read more

My wine fridge stopped cooling He charged me $850 and it didn't fix the problem He came back twice and still didn't fix it I lost several thousand dollars worth of fine wines read more

This man has turned into a scammer. I don't know what happened because all his reviews prior to 2023 were great. He charged us an exorbitant amount of money to "fix" our freezer but it never stayed fixed and like another reviewer he always had excuses as to why he couldn't come back...family illness, travel, etc. Just don't... read more

Please save your money. This man is the equivalent of a snake oil salesman. He will "fix" your appliance and take your money. Only for the "fix" to last a day. He will disappear, claim illness, or any other excuse not to return to rectify his swindling. You will be out the cost of the repair and still in need of a replacement appliance. Zero quality. read more

Fixed my oven so 2 stars for that. Didn't put it back into the cabinet properly. He told me he would return, but when I texted to inquire about timing he told me that he pushed it in as much as he could and my husband said it was fine. He continues to explain that he would come back and try to push it in the 1/8 of an inch. He never came back-- which I figured. I ended up paying some really great appliance installation guys more money to finish the job. read more

If you've come this far, you may have figured out that many "appliance repair" shops don't do refrigerators. I don't know why, but rest assured that M-4 does. Matt was very responsive and was able to work me in pretty quickly. (My freezer wasn't freezing and food was at stake!) He was able to diagnose the problems pretty quickly and special ordered the parts I needed. He came back as soon as they arrived (luckily before any food spoiled). His fee was reasonable and to his credit, he really worked (and worked hard) the whole 2 hours he charged me for! So my experience was very positive, although I would recommend that if you buy a new refrigerator, consider extending the warranty! read more

Mike came out and explained everything that was wrong with my refrigerator and fixed the problem within an hours times. I would recommend him to anybody and everybody that needs work done. He is the greatest. Thanks again Mike for rescuing me and saving me $$$$!! read more

Upon getting up in the morning wife found everything in the freezer starting to thaw out and fridge getting warm, oh oh . Made three different phone calls and Mike was the only one that answered said he would be out later that day. Showed up late afternoon and 45 minutes later wala fridge is fixed. This man knows his stuff highly recommend if you have appliance issues. Will definitely use again if need be. read more

My freezer fan stopped, had problems before but the warranty people never fixed it correctly so I called up mike and m-4 appliance repair and he had an opening at 12:30pm. He came early. Replaced the relay that should've been replaced by my warranty 7 months back. Very accommodating and a super nice guy. Would definitely recommend his company to repair appliances. He's a one man show so it's nice to see a hard working person have his own business. read more

Mike gave a verbal estimate of $800 to repair oven. He snapped in the part in about 5 minutes, went out to his truck to write the invoice and returned, requesting payment of $480 MORE than his original estimate. When I questioned him, he said the part was $1000. I looked up the part online and it appeared to sell for around $300. His bill was $1280. His compliment of, "You have a beautiful home" did not make me feel better about being ripped off. read more

Don't look any further this is the guy... I called Mike about my 18 yr. wine chiller on Monday afternoon and set up an appointment for Wednesday afternoon... When Mike arrived he gave us a reaonable quote for the fix. He spent well over an hour working on a relay replacement and refrigerant recharge. He even called us back 15 min. later to see if thermostat was working properly.. It was. He will get your stuff up and running. Give him a call you won"t regret it. read more

Mike's the best! He recently repaired our new washer after I broke it by putting my old car mats in it. The job took a few visits, because he had to order a new motor; however Mike always kept us informed, and arrived when he said he would. He is kind, professional, is now our go-to person for any appliance issues we encounter in the future. Thanks, Mike! read more

I would highly recommend Mike. When our refrigerator went out, we were unable to find a repairman as it was late in the afternoon Mike arrived within 20-30 mins (after hours at 515pm) and checked our refrigerator thoroughly Unfortunately it was bad compressor for a refrigerator that was nearly 28 years old. He has been cooperating with our home warranty company and thanks to Mike we are hoping the situation will be resolved soon. I would HIGHLY discourage anyone from purchasing a contract from 1st American Home Warranty. We are on day 10 now and still no refrigerator. NOTHING at all to do with Mike. He's worked hard trying to help us out. Unfortunately First American certainly isn't too concerned Thank you, mike read more

Called and left a message, got a call back within 2 hours, and I was able to get a same day appointment. No one else could see it before Monday. This is important because it was the refrigerator that decided to stop working. Mike is super friendly and professional. He quickly diagnosed the problem...out of refrigerant. Not bad for a 13 year refrigerator that holds 4.5 ounces. Although, it was late on a Friday afternoon he was more than willing to spend the 45 minutes getting it cut apart and filled back up and cleaned out. I am super appreciative to find an appliance repair man that is friendly and trustworthy. We will definitely be keeping his card handy for our other appliances in the future. More excited about not having to deal with Sears repair anymore. If you are in need, give Mike a call. He is the owner/operator of M4. read more

I called M4 by chance when our free-standing wine refrigerator stopped working. I knew it had a closed refrigeration system and was unsure whether it could be repaired, but When Mike arrived, he soldered in a valve, and set to work charging it with A600 refrigerant. The charging process took a bit of time to figure out since A600 requires a different technique than Freon. In any case the system has never run as well as it does now - once it reaches the set temperature, it stops - I do not think it stopped once in the past 5 years. Mike impressed me as someone who has had a lot of experience repairing appliances and who has a particularly good understanding of the underlying technologies, enabling him to diagnose problems effectively. read more