We had some major structural issues with our home and hired Chris to handle the repairs. From start…read moreto finish, they were absolutely fantastic. They showed up on time, explained everything clearly, and really made sure we understood what was going on with our house. It has been a long and complicated project and it was truly nice to know we were working with someone who knew what they were doing. Even when something unexpected came up during the process, Chris handled it confidently and professionally. He consistently provides fair prices as well. I have never felt like he's trying to overcharge me. The crew worked quickly but carefully, and you can tell they take pride in doing things the right way. They kept the space as clean as possible and were always respectful of our home. I felt like they genuinely cared about fixing the problem, not just getting the job done. Now that the repairs are complete, our home feels safe and solid again -- such a relief. I can't say enough good things about this company. We will definitely hire Chris to do work in the future. If you need trustworthy, skilled people for structural work, I would 100% recommend Chris Richards and Chris's Custom Builds.

Can't recommend Chris enough!! He is worth waiting for...he has completed several projects for me…read moreand each one looks fantastic!! Highly recommend!!

We decided on Kitchen Emporium for the complete remodel of our kitchen. We met with Stephanie…read moreseveral to pick our design, which she designed perfectly for us. She took us to stone places to select the stone for our countertop. She guided us through the selection and colors of the cabinets. She was always available for any questions we may have had. She scheduled all the people doing all the other work, plumbing, sheetrock, electrical and installation of the cabinets, floor and backsplash. They were all there on the scheduled times and days and completed on time. All the work was done to perfection. We couldn't be happier with our kitchen. If you need a kitchen work done, you would be remiss in not using them John and Christine Horn Hampton VA

Rob and the nice folks at Kitchen Emporium made my total kitchen remodel as easy as one could hope…read more They are very good at keeping the customer informed about every step of the process, and they are also flexible. I had changed my mind a few times about countertops and they were very accommodating. They make you feel as though the ultimate goal is that you are happy with your choices and that you get exactly what you want. I would recommend using Kitchen Emporium any day. Next, I'll go to them for a bathroom remodel.

These guys built the cabinets for our home. Fantastic craftsmanship, and they took the time to show…read moreus all the various options and what would work best in our kitchen for our needs. I would recommend this wonderful business to everyone!

From the owner: Local family-owned and operated business specializing in custom made cabinetry and countertops for…read moreyour kitchen, bathroom, and all other areas of your home made right here in Virginia Beach since 1963.

I'm currently in the market of buying new cabinets and this company came highly recommended. I…read morecalled for a consultation and was able to get a same day appointment. Jim, the owner, took the time to show me the production area and where the magic happens. The cabinets that are made at this facility are so beautiful! The detail and love that goes into making the cabinets are top notch quality and you can customize to however you like from the shape, color, style and etc. They do everything from cabinets for kitchens, bathroom, laundry room, or where cabinets are needed in your home. He's been in business for a long time and Jim knows his stuff! If you are in the market, I highly recommend them!

Not only is everyone in this company wonderful to work with, Jim is very creative and knowledgeable…read morein kitchen and bath design. The quality of their work is fantastic and they stand by their products. I would highly recommend using this company if you are building or renovating a home.

Our experience was and is not the greatest --- We purchased our kitchen cabinets in Oct 2021 ---…read morepaid in full December 2021 --- Our kitchen demo was to begin January 10, 2022. From what we were informed, the cabinets were in their warehouse the beginning of January. Low and behold, at the time of installation, there was a piece missing- do not understand where the check and balance was of incoming freight --- we had to initiate the process, their customer service was not a help! By not having the cabinet it postponed the rest of the demo! Then after a couple of weeks, a temporary solution was in the work. There would be a 'constructed' cabinet and a new one would be ordered. The new cabinet came in without a door --- so once again there was a disconnect, and once again customer service could not give us any updates. Now we are having an issue with one of the drawers in the pantry --- we left two phone messages -- no one returned the phone call. However we did get an e-mail several days later --- do not understand why another employee could not have helped. As of today, we have not received a definitive response of what action will be taking place ---

Went by this place. It seems to be a busy place. Then we took our time to check out the selections…read more Then we stood at the counter for ten minutes and nobody bothered to greet us or ask if we needed anything, there are busy days. But is that acceptable?

Went in there expecting service. Waited for someone to assist and no one came like the guy at the…read morefront said. The one girl in the area looked at us and said something to someone in the office in the corner and never bothered to come over and helped. Needless to say we got NO assistance. I guess we looked like we could not afford their stuff....don't let the looks fool you.....SMH

We started working with Prosource in early March at the recommendation of a local independent…read morecontractor to check out flooring, cabinets and countertops for our kitchen remodel. We stopped in on a Saturday and spent most of our time browsing floor options. We worked initially with Alexandra, who was very helpful when looking at photos of our home. She was very informative when it came to styles and options and allowed us to check out several samples to take home. Before the end of our visit, she referred us to another associate to discuss counters and cabinets. He was initially very helpful as we looked at options to fit our budget and space. Eventually, we went with another manufacturer for custom cabinets, so we were now considering only countertops with Prosource. Fast forward 3 months - we found another material we liked at Superior Marble in Portsmouth, which Prosource also carried. We were excited to learn that they could provide and install for nearly $3k less than Superior and with a faster turnaround time. When it came to getting the invoice and contract from the associate at Prosource, he became harder to get hold of. He would promise information and never provide it; would not return emails or phone calls or would do so weeks later. We had to send multiple requests via email and phone for composed estimates and paperwork to sign and to schedule the templating. He ended up leaving the company and we got passed around to 3 or 4 other people to help us with templating the countertops and scheduling installation. Of note, they also requested payment in full to even get scheduled. We paid and got on the schedule for a month later (Jul 30th). After template, it was 2 1/2 weeks to install (Aug 18th). They had a subcontractor complete the template and installation - Mike - and he was great to work with. We did have some issues after installation - sharp edges, a stain and a slight chip after installation and he returned within 2 weeks to take care of those issues and make sure we were satisfied, which we are! Other than the back and forth with associates @ Prosource which were a slight headache, I have no hesitation recommending the product we purchased. We saved a good chunk of money, but it came at the cost of a wait, which was overall worth it. I would consider returning when we renovate our bathrooms in the near future.

This guy and his team are Awesome. The Communication was great after job was done they clean up the…read morewhole area. I will recommend Greg team to anyone. Thanks again

Too satisfied with the work done by this great team is truly excellent with the best quality and…read morewith unbeatable prices I recommend them totally!

We signed a contract and paid our deposit to N-Hance in October 2022 (eight months ago) for a job…read morethat we were told would take four weeks once work got underway. It's now mid-June and the work is still not done. After terrible communication and many, many unanswered texts and phone calls, we were left with no choice but to part ways with N-Hance. In our final text exchange, we received a very flimsy apology for "leaving us in this situation" and, unbelievably, they asked us to sign a release in which we would agree to not leave the company a bad review. I understand that many businesses are struggling to find skilled labor, but this project was completely mismanaged and now we're the ones left to try to find a new contractor to pick up where N-Hance failed. We are missing cabinetry and drawer faces and some of the work that was completed needs to be repaired/corrected. N-Hance broke two floor tiles in our kitchen which also need to be replaced. Time and time again over the last eight months, the owner of this company lied to us both in conversation and in writing (and had to acknowledge that he willingly lied), assuring us that the work would be completed, cabinetry would be installed, the project would get back on track, etc. If you, like us, are hoping to update your kitchen without ripping out cabinetry, find a different contractor to do it. Please note that most of the positive reviews of this company are several years old. I'm writing this review because I want to save other people from the incredible frustration that we've gone through.

I would like to recommend this business, but unfortunately we are still waiting for our job that…read morestarted in November 2020 to be completed. We are still missing 2 cabinet doors and one will come off in your hand if opened. We are getting the run around and it doesn't look like their integrity is not what I had hoped. Think twice before hiring.