Went there for the first time about a month ago. Found a car I wanted my…read morerepair shop to take a look at. Went to the office and he opened the door but he didn't let me in. I told him what I wanted and he asked me who I was taking it to and I told him. He said no way I could take it to them. I asked why? but he said take it anywhere else but not to them and then he rudely closed the door in my face. I returned a few days ago because I saw a car I was interested in online. I checked out the lot and he did not come out of the office. I knocked on the office door and told him I had made an appointment at a new shop and wanted to check out another car. He refused and slammed the door in my face and said I was a problem. Won't go there again! I'm pretty sure the car I was interested in had been in a flood and that was the real reason he didn't want a mechanic to check it out.

Owner is so rude. Went in with cash for him to tell us that he only does test drives by…read moreappointment only and wouldn't let us drive anything. CASH IN HAND TO BUY. He got extremely rude with us when we asked questions about the cars on the lot. Would NEVER buy from here.

They have great people that made my purchase fast and efficient! They staff helped me set…read moreeverything up of my GV80! Love this place!

I own a 2025 Kia Telluride that I bought from here in April by end of May the vehicle engine has…read moreshut off 5 times while I'm driving. The first week I had it the vehicle shook at speeds 55-65 so took it tires balanced. Second week: An error of the window being down and child locks disabled. They just had my car for 16 days couldn't figure out engine shut off issue and replaced something with my window and picked it today and the window and car lock error is STILL on my car. Took it back to show them and said uhh should be fast fix when you bring it next time. NOTHING ESLE I am sorry we messed up sorry for this inconvienece. NOTHINGGGG. I also hated the buying process and felt rushed and pushed into this vehicle. VERY DISAPPOINTED.

Stay far away from this place. This dealership is attached to an automotive shop that "inspects"…read moretheir vehicles before they are sold. I bought my vehicle from them the second week of December 2025. It is now February of 2026, only 2 months later. I did not drive my vehicle between December 30th, 2025 and January 28th, 2026. When I purchased this vehicle, Emeka (owner? Or at least manager) guaranteed me "I won't have any problems with this vehicle." Sure, what they all say. Well last week I had some routine service done on it and asked for an inspection. The shop found multiple serious issue that they confidently confirmed that had been an issue for a while. Multiple fluid leaks and all the struts were bad, one so bad that it's literally falling apart. (Picture included). It's evident that it has been falling apart and it wasn't properly inspected. Now, I'm not one to just get on here and bash a business before contacting them to see if they will make it right. Which I did. I called last Thursday and spoke with another employee, emeka was unavailable so the employee said he would have emeka call me. I never got a call so I called back today (Tuesday) and got that same employee. I mentioned that emeka never called me back and that employee stated that emeka said there's nothing they can do. So I asked, "So when emeka guaranteed me I wouldn't have any problems with this vehicle, he's not going to honor his word?" And the employee stated "I guess not" and that was the end of the conversation. Once again, stay far away from this dealership.

I went to Euro Motors looking for a used car that wasn't duck taped together and 5k more than book…read morevalue (you know the ones I mean) I test drove a few and they weren't quite what I was looking for, so I talked to the really cute sales guy and told him what I was looking for, he brought in the big boss and they found me a car.. The service was excellent and I now have an awesome car for a great price. I will be back to trade in when I am ready for a new car. They are nice and down to earth. Too bad the sales guys married ‍ I'll definitely tell all my friends about Euro Motors

I bought a car from Autotown about a year and a half ago--based on how it played out and the lies…read moretold, I feel compelled to provide a review, so that others know what they're walking into. I'm sick of businesses playing with people's time and money, and getting away with it! The entire purchase was completed online, as I live over 1800 miles away. I was in the market for a new car and was taking my time, but honestly, was over car shopping at that point. In fact, based on previous experiences, I decided to shop solely online--it was exhausting! I eventually landed on Autotown for a specific vehicle, in addition to a few other dealerships with the same trim, also out of state--they, however, all had a third of the mileage (a couple of them had less than a third) and cost a bit less, so I was iffy on this listing from the jump. I reached out via Autotown's website to submit an offer (this feature is just decorative, apparently). Ben responded, completely ignoring my offer, which was more in line with what others were selling it for, again, with less mileage and more transparency about the condition of the vehicle. I should have trusted my gut, then. When I mentioned my offer, he went on basically discussing how it was a luxury vehicle, that he couldn't go down on the price, how awesome it was, and how his wife was driving it at the time and loved it! *eye roll* Imagine listing a vehicle at a specific mileage, but it's currently being driven daily. He also had a Carfax listed for the vehicle that wasn't updated, but said his trusted mechanic maintained and inspected it, but that he wasn't hooked up with CarFax--another red flag. All in all, those emails felt like I was engaging with a smarmy used car salesman--turns out, I was! I moved on after the initial emails--I wasn't feeling the vibe. I contacted the other dealers--one was regrettably unable to complete the purchase fully online, but I wasn't crazy about the color, anyhow. The other took a bit to get back to me. Unfortunately, I heard back from them after having already started this purchase with Autotown, and being over searching and waiting. Ben reached out with pictures--my signal to negotiate, but I didn't; I truly was over talking to salespeople. I had asked very specific questions about the car's function and cosmetic imperfections--I was very clear about not wanting/having time to have work done. "The car is as close to brand new as it gets. Not a scratch on it. I looked hard to find an issue and I can't."-Ben I moved forward with the purchase and TWO HARD PULL CREDIT INQUIRIES later (I financed it through a local credit union), I was setting up shipping. Parts of this process were easy, credit to Ben--had he not been a snaky liar, I wouldn't have been here, even though he could have done more to negotiate the price. Turns out the Carfax, the listing condition, and pictures Ben sent, were not up-to-date, and there appeared to be further deceptive attempts (brainlessly executed, by the way) to cover up the damage--some temporary white substance that washed away with a spray of water. There was a very obvious dent and paint gash on the passenger door, a few small paint imperfections that I could have ignored if they hadn't arrive covered up--looked like a natural fade--and significant damage to at least one rim (which was rotated over to the driver side. Deliberately? I'm not sure, but definitely strange). Ben knew the damage existed before sending me the car, as he had to sign off on it for shipping. There were also more owners listed on the title than the Carfax originally stated. I wrote Ben about this--he initially feigned confusion, then blamed me for not requesting a video to catch the damage, but ultimately sent a $500 check to appease me, with no estimate for the damage. The work for the door damage at an auto repair shop would have been 2-3x that! Out of frustration and lack of time--because I would have needed a rental and everything else while the work was being done--I, regrettably, took the easy way out and did paintless dent repair, which was cheaper and faster, but not up to par with the condition I expected and was promised. I shouldn't have, but Ben reimbursed this. Sure, he somewhat resolved it, but got off easy, regrettably. I like the vehicle I purchased. Aside from the above issues, they could have done a better job deep cleaning the inside, and the charging pad under the radio initially didn't work because there was an ink pen stuck under it--something they should have caught during a true inspection (it worked after removing the pen)--but I didn't find any other issues with it. However, I wouldn't patronize again, nor recommend this place. The whole experience rubbed me the wrong way, but lesson learned! Trust your gut. Walk away if they are unwilling to negotiate, especially when better deals exist nearby. See a few pics of my "perfect", unblemished vehicle, below.

Took me while before I could make this review, but please note that this is my experience dealing…read morewith AutoTown, while dealing with autotown, I've only really had the chance to meet 2 workers there... Kevin and Ben, I believe Ben is the owner, my first experience with Kevin he helped me get into a used 2019 Buick Regal.... Honestly I love the car one of the best cars ived ever owned and with the price it was worth it! With only 52k miles on it I thought I was gettin an amazing deal but after having the car for a few days I realized that it had an issues with the gas pedal.... I contacted auto town to let them know about the issues and they immediately had me bring the car back so they could figure out the problem.... After weeks of trying to track the problem there was no real luck of fixing the issues so they owner Ben gave me the opportunity to switch into a different vehicle! Even tho I loved the 2019 Buick Regal I honestly feel like I got a Wayyyy better deal by switching to the 2019 Chrysler 300 all Black with the tinted windows! Ben worked with me on the numbers so that all of equity that I had from the other car went into the Chrysler! Ived had the Chrysler for about 2 months now and I'm loving the car I'm able to pick up my kids out of town about 2 hours away, make it back and forth too work with no issues, take comfortable joy rides without any issues. I honestly love the car and I'm glad that I picked AutoTown for my vehicle, I've recommended to a few of my coworkers to get a car from here and honestly I'm pretty sure I'll get my next car from here too! And I forgot to mention while I was having troubles with the Buick I had to leave the car with AutoTown for a few days while they track down the problem, they were nice enough to give me a loaner car until I got my vehicle back! So if you're looking for a good reliable dealership to get a car I'll definitely check out AutoTown you won't regret it! And if you have and issue just contact them first I'm pretty sure they will help you out as best as they can!

Got my first car here for a great price with no issues. Dealer was very friendly and clear with his…read morewords

My customer service lady was terrible, half-asleep on the phone to the point where I can't even…read morehear her speaking. So unnerving when my car is towed early in the morning and I'm searching to find it.

I want to Thank John with Don's Towing. He totally helped me find a place to send my car and was…read morequick. Awesome guy!!!

Good service, on the expensive side but very thorough. Extremely pleased with the detail on their…read morevehicle inspection.

BEWARE - PDR will take your $$$ and fail to fix your car. Claim they "diagnosed" dead battery and…read morefixed it. Charged $500 - way overpriced. Day of pick up - car becomes inoperable and PDR ownership shrugs its shoulders. Take your biz to Myler Automotive Repair instead.

Yemi listen to our requests and delivered well! Since we were specific with our needs and nothing…read moreon the lot would serve our needs, Yemi kept us in the loop, calling multiple times in the 10 days before our vehicle was delivered. And Yemi's positive attitude is wonderful! We woukd definitely recommend Yemi to anyone looking for a new vehicle!

I scheduled a routine service for my car. A promised 90 minutes appointment turned into 3 hours of…read morewaiting. After 3 hours of waiting, I walked into the check in/out counter and found my car sitting there ready to go. No technician bothered to let me know even though I have told them I was waiting at the wait area. I was asked to make payment before they would shared with me the car inspection result. I asked about how often I should do the tire rotation and was told it should be done with any oil change. I was surprised that no one told me about it when I dropped off the car. The staff who checked me out just said that it was because I didn't ask. I am so disappointed with their service. In addition, they charge higher service rate than local car mechanics. I will never recommend this Honda service department at Savoy, IL to anyone.