The Staff are FANTASTIC !!!!- helping and with patience listening to me and believe me- THST takes…read morereal Patience with my Accent/Speech! John H

Brand new Ace Hardware store. The place is clean and New!…read moreThe Employees are very helpful and friendly. I had my keys made and the man did a fast and wonderful job. I was going to get the chain saw blade sharpened but the machine wasn't in yet (the man was going to take it to the other store for me but I decided to wait until they get the machine in next week) My only complaint was that they do not fix lawnmowers or certain tools in store- you have to go to another location.

I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

Great service, good products, convenient location and fair prices…read more I'll buy my landscape supplies here again.

Excellent customer service. We visited several time to purchase product while building our house…read moreand the guys at the desk quickly started to recognize us and knew what we were looking for when our landscape designer had us go by. They would walk us through the yard and show us the product and give us helpful suggestions. Johnny was our main contact however everyone we interacted with were engaging and offered insight and creative options. They clearly know their products and how they can be utilized. Despite the challenges of high demand they have been helpful and thoughtful every time we walked in. We highly recommend this team.

We had a great experience. Roseanne was absolutely wonderful. She's a pro and guided us…read morethroughout the entire process. We couldn't be happier.

Selection was fine, not the best though. Lots of space to look and staff was willing to let you…read moreroam, which could have been nice, but wasn't in our case. Would have preferred more direct interaction. Decided to go with another provider, and although the staff had communicated we had all the time we'd need with the samples, they are as it turns out not in fact returnable after 60 days.

I had the best experience at CRS. The selections for marble were the nicest I have seen by far, and…read moreI went to a LOT of places. The staff was so helpful and knowledgable, they truly wanted me to find the perfect piece for our kitchen. I am so excited about the marble that we selected and can't wait to see it in our home. Thank you CRS!

We were sent by our builder/fabricator to CRS in Raleigh for our new home build countertop…read moreselections. Wow! So much to choose from in 60,000 sq ft of space! Sophia was so much help in making sure we found just what we needed. Cannot wait to see the choices in our home.

Would not recommend…read more Multiple problems they would not resolve, instead adopting the scummy contractor tactic of drawing everything out because they know you'll give in because you are in a deadline.

I ordered wood decking and other lumber products from this company. The fact that they deliver was…read morehelpful, since I drive a small car. They delivered the wrong stuff at-first, but it was promptly fixed without any excuses or hesitation. All wood products have some bowing and imperfections, but some of the wood products I obtained had more significant imperfections than one would normally expect. Their customer service was excellent and prompt, though I do wish their customer service representative was more of an expert and could sort of advise on which wood products you need. I think most of their customers are professionals.

This company is very special! From Celine at the office, to…read moreOsbbal the installer and his crew, I could not have been more pleased. Great professionalism, great craftsmanship and great prices. THANK YOU NCO, YOU ARE THE VERY BEST!!!

Highly recommend NCO Custom Marble & Granite! NCO did a wonderful job on fabrication and…read moreinstallation of the quartz kitchen countertop for my clients. Every exchange throughout the process was pleasant, productive and professional. It was such a pleasure to work with each member of the NCO Team on this project. Thank you Celine, Osbbal, Laura and Gustavo!

Thank you for the professional job you did with our carpets. The previous owner had large dogs and…read morehad the carpets cleaned with another company, but unfortunately they still smelled like wet dogs. It's been over a month since your cleaning & treatment and the carpets are cleaned & smell nice. Thank you!

These guys were great. They cleaned carpets that I was not sure could be cleaned, with bad pet…read morestains and oder. They were even able to get to me early, which was much appreciated as I had inquired about that. I will be hiring them again.