I needed some garden stones and was directed to pick them out at the back lot. When I drove back to…read morepay for them, the manager said I could just have them for free! I was floored, as there were quite a few and I expected to pay at least $50 for them. I was elated at her kindness! THEN, I realized I didn't have enough to complete the job so went back and this time I insisted on paying, again expecting to pay about $50-100. But she charged me $15. I am so amazed with their selection, price, and service!! We just bought a new home and will definitely be working with them again for some larger stone projects. Thank you, Stone Center!!

the office manager, Amy Corsi, was one of the best people and managers I've ever worked with. she…read morewent above and beyond my expectations to correct a wrong order/materials.. I would recommend the Stone Center for anyone and work with Amy if possible. Amy, I appreciate your service and you have exceeded my expectation in regards to the wrong materials matter. Noi

Chose MU for a med/large quartz countertop/backsplash job on our kitchen reno. Two other local…read morestone installers were rude or didn't get back promptly. People on phone site were friendly and helpful, plenty of stones to choose from in a variety of patterns and colors. There was some confusion over whether an item marked "sold" actually was (spoiler alert: it wasn't) so make sure to ask if you like a particular one even if it's marked (especially given the stone deliveries come infrequently). Brian and the installer crew were punctual, friendly, careful and meticulous (as was the initial measurement and selection of stone sections for the parts of the kitchen for best effect). Clearly these guys knew what they were doing, and it showed. That said we are a detail-oriented house and noticed (over time) some small issues (a small seam that needed some revision as well as a stain left by a silicone drain mat (advice: don't use them if you have white stone)). Suffice to say Brian returned three times, listened, was friendly and made the needed changes. The company really stands behind their work which is both rare and very appreciated. Our sincere thanks to Brian and the team at BU--we are very happy with our countertops and backsplashes and have received many positive comments on both the materials and workmanship. We highly recommend them for your countertop needs.

My project did not go well. The kitchen redo was good, or so I thought, but after a few years wood…read moreon a cabinet started to peal. I called the company and was told the cabinet only had a year warranty. I tried to contact them several times about the issue, and I was ghosted. During the installation, the workers damaged my kitchen flooring. Again, I complained, but they did nothing about it.

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

Went to Best Tile in search of tile for my master bathroom renovation. The staff was super patient…read moreand pleasant. They were able to talk me through my choices and help me realize the vision for what I wanted in my bathroom. They had an excellent selection and I was able to find some amazing tile. Would definitely recommend Best Tile for any of your tile needs

First off, tile selection here is great. Second, Raul is amazing. Needed a couple extra tiles for a…read moreproject and he made it happen, same day! Highly recommend for your next tile project.

Lee's Hardwood Flooring did a fantastic job refinishing my floors. When they were done the floors…read morelooked brand new and amazing. Their pricing was fair and they did everything they said they were going to do. Before, during and after, any questions I had I directed to Heather and she answered my questions the same day. I was very impressed with their attention to detail and response time. Great job to all at Lee's Hardwood Flooring and thank you.

Horrible customer service. Some blonde lady was super rude for no reason at all. I hadn't even been…read morein the showroom for more than 20 seconds before she came up with a snarky tone.

We used A1Floors a couple of years ago to put in luxury vinyl plank floors after an insurance…read moreclaim. John came out to quote and he is very personable and knowledgeable about flooring. He was able to get us a really good deal that would be hard to find else where. We naturally chose A1Floors again when we had to replace carpet before putting our home on the market recently. John was there again to help us pick something nice out within our budget and install on a precise time schedule. I can definitely say that everyone we dealt with, from the owner, to Heather in the office, to Craig the Installation Manager, is so professional and they are all willing to make you a truly satisfied customer. Their communication and follow through is second to none.

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

Beautiful and fast installation the guys were very professional. They did an excellent job while he…read morewas excellent as well. The quality the craftsmanship everything about it was perfect the installation I would definitely use them again thank you so much.

I love Eatmans Carpets and Interiors! I went to Eatmans with my friend who is a local interior…read moredesigner named Niki McNeil! She was speaking to some students here about Interior Design as well as other jobs that they can do that goes hand and hand with the profession. I didn't even know that Eatmans existed. It's located right off the freeway and inside of a little shopping center with some other home interior places. The parking is great as there is plenty of spaces for cars and they also have handicap spaces near by! When you first walk in there are carpets and rugs galore! They have so many styles, designs and textures available. We received a tour from Betty, who's grandfather started the business! She showed us all kinds of carpets and we also got a chance to see the remnants which is a great choice if you are looking for a rug at a discounted price! They also have light fixtures and other things available for purchase as well. All of the staff are amazing and they were all so accommodating and open to questions. Overall this is an amazing business, with beautiful rugs! I would definitely purchase from them!

Had deck Xperts out again to stain our deck. Randy and his…read moreguys did awesome. They took the time over two days and power washed and sanded before staining. They were on time and very pleasant and reasonably priced for the amount of time and hours they put into the work. Highly highly recommend Paul and his team.

I don't recommend using DeckXperts. The owner's word cannot be trusted. After he completed my…read moreproject (and paid him in full) I found some deck boards installed improperly so I called him. First, he put me off for 2 months saying he was fully booked. Then he said he was away on vacation and would call back the following week - but he didn't. Then, despite repeated phone calls (and texts) he refuses to call back. This is despite his own admission, via text, that these boards need replacement. Plus, don't have him build deck benches since the boards start warping 6 months after installation. Sam