Special ordered a key for our vehicle after one in stock would not work. Coolant did not show or…read morecall on day of appointment and has gone silent, currently on third week with no contact from the company. Filed a claim with the credit card company and will be filing a police report.

Not helpful in their response if they do respond. Asked a question if they can make a copy of a…read morestorefront key and didn't say yes or no. I asked again and hasnt responded.

Came out the same day. Did the job well. Next time I call, I will request Christian again.read more

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

We needed a lock changed out at our business ASAP on a Sunday and Quick Key got it done. The…read moretechnician, Bryan Sivelle, arrived early and got right to work. He was courteous and knowledgeable. I have to give props to the office too. Excellent communication. Got to keep this number for the future! Highly recommend.

Thank you Mel and Jeff! My sister's two remotes for her…read moreHonda 2009 CRV were held together with duck tape and a prayer, wobbling terribly when put into the ignition. Mel and Jeff fixed the remotes at a very reasonable price and saved us from a call to roadside assistance.

Dale is a real pro running a quality small business. He gets it right, quickly and prices are…read morereasonable.

I needed a second key fob for my newly purchased used genesis. Genesis dealer wanted $900 to…read morepurchase the key fob program it and cut the spare key. I bought the key fob a car and truck remote for $104 in Dale had Active Lock And Key programmed it and cut the key for $240. It turns out my car was locked to prevent a new key fob from being made because it was a previously leased car. Dale Figured out how to unlock it. And created a new key fob that works perfectly. Also showed me how to get into my car or should the battery on the key fob died which was useful information. I am extremely happy that I found him.

I have recently taken over a IT role at a company where Platinum CCTV had provided assistance prior…read moreto my arrival. I ran into some technical issues with offline cameras and changes I made that I could not seem to resolve. Adding to the complexity of my multiple service requests were that remote access tools were not available due to security restrictions at my workplace. I worked with Zack and another tech for several days and they both exhibited remarkable patience, courtesy and in-depth knowledge of these systems, and various makes of cameras. They managed to help me restore service to my downed cameras and point me in the right direction on other issues, all without being able to see our network remotely. As someone who has worked in IT & Support for more than 20 years myself, I feel I know good service when I see it and this level of thoroughness and patience is memorable. On just this merit alone, I would recommend Platinum CCTV as a service provider.

I am very pleased with Platinum CCTV. Mr. Dunteman gave an impressive presentation of capabilities…read moreof 3 levels/resolutions available in security camera system. Aubrey is always helpfull when I call with a friendly upbeat manner. The installers are professional and answered all my questions. I can not say enough good things about the tech support. I am new to security cameras and they took their time to walk me through setup. They were very patient and understanding of my concerns. God bless them all. Tim Dillon

fabulous prompt professional service ! Accommodating and…read morepleasant , our keyless lock looks great !!! Len was so nice.

Solid professional locksmith with good customer service and reasonable pricing. I needed a…read moreduplicate key made for an obscure key and they were able to deliver.

Nice guy! I tried to rekey a lock myself and, of course, made a hash of it. I took my bag of parts…read moreto him and five minutes later he handed me back a working lock. He even complemented me on how far I had gotten.

My wife and I recently moved to Lake County and needed someone to help us change the locks on 10…read moredifferent doors. Each door had a different key and a few of the deadbolts were broken. We were very lucky to call Tom at Custom Lock and Safe. Tom was incredibly professional. He came to our home quickly, worked fast, completed everything we needed, and best of all, he was very reasonably priced! After completing all work, Tom walked us through usage of all the locks, told us how to lubricate some of the custom mechanisms, and gave us a few tips on ways to ensure our home is secure and safe. Thank you Tom!