We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

I recommend Piotr and his team. We hired them to renovate our kitchen and master bath. They quoted…read moreus a fair price and delivered both projects on budget. They were respectful and responsive and easy to work with and we're very happy with the finished product. We would definitely hire them again for future work.

Our 1 st time in this store and the guy who worked there was so kind and knowledgeable, that he…read moremade our 1st impression great! Explained everything. The store has absolutely every kind and style of tiles you can imagine. The prices are little bit higher than at the other places, but at least you know you can buy everything you imagine (tiles) here.

This is a huge, brand new tile shop located in a new strip mall. This is the same strip mall…read morehousing the newish Texas Roadhouse and Buona Beef. They have an impressive selection and classy showroom, and the staff is welcoming. The first tile I picked up was artsy and so was the price - $180/ft2! Huh?, it looked like the decimal was misplaced! But the point is there is quite a wide range of products for you to look at here.

We met Jim at Kitchen Village after seeing the great kitchen they did for our neighbor. They did…read moreour kitchen design (great ideas) and helped us every step of the way (included our powder room too). The ideas kept coming and the choices became easier and easier with the guidance. Our satisfaction has always been first and foremost. We could not be happier! We are grateful for all of the time and energy that Jim and all of his staff/contractors gave us. With their direction and hand holding we truly have the kitchen of our dreams!

We had our kitchen remodeled late 2021. Amazing work!!! We couldn't be happier. Jim and Nancy…read moreand their staff at Kitchen Village were professional and knowledgeable. We were actually excited to do the work. Jim made visits to our home through out the process to make sure that the work was being done correctly. Absolutely top Notch customer service. We are very thankful. It was a pleasure to do business with them!!! Thank you Kitchen Village!

Overall great experience working with Steve and Newline. It's great to have a one-stop shop for all…read morebathroom finishes, and their prices are competitive considering the extra value they provide with design support and working directly with the contractors for installation, etc. It was good to have that extra help when doing a large bathroom remodel.

Mehmet was great to work with and we love our new Bertch kitchen cabinets! Yelp seems to…read moreselectively filter reviews, so trust the Google ratings.

Every aspect of the work process went well from demolition to the end product…read more Anytime you call Prestige, you get immediate attention or a fast return call. Any questions or concerns are answered. Ivan remodeled my guest bathroom and I couldn't be happier. He did an exceptional job, is always on time and he is neat and always cleans up. He is always very respectful of his surroundings and truly a very nice young man. Ron, thank you for the exceptional service and may I say thanks for the above board service you did for me. It put my mind to rest, and you are truly a good man. It is truly nice to know that a company can do business and still have heart.

Poor customer service. I had home projects and money ready to spend with this business but…read moreapparently they don't need it and would rather ghost their customers than communicate professionally. 2 months ago I requested a home quote, they responded immediately and I had a project manager at my house with 2 days. She came over and took measurements and we discussed the projects I wanted completed. She was in my house for 1.5 hours! I sent her follow up emails with multiple pictures and design ideas I wanted to incorporate. She said she would follow up within 2 weeks. Now, 2 months later- nothing. I have sent follow up emails to the PM, called the PMs cell phone as well as the main business number leaving voicemails. No return calls or emails. Even a short message saying they are too busy to take on new projects would have been well received. Why even come over to my house to NOT give me a quote or follow up with me again?? Will not be working with this company or recommending them to anyone.

I'm really happy to have worked with Fusion Home…read more I recently purchased a new home and was looking to purchase a pantry that matched by existing cabinets. I was easily able to communicate with Marianna via email. She answered all of my questions, matched the cabinet perfectly, & even held the cabinet for a week and a half longer than planned when I was sick. I'm looking forward to working with them as I take on my projects in my new home!

Walked in and no one acknowledged me or my husband. It was a very odd customer service experience…read moreto say the least. There was 2 female employees right in front, but it was as if they purposely avoided making any eye contact. Not a single hello, even as we walked through the entire place and passed another female employee on the sales floor. Too bad... we were interested in a few items, but I'm a big advocate for providing incredible service and I did not want to make any purchases in a place that didn't make any friendly efforts. No surprise even upon walking out we didn't get a goodbye or even a stare because I watching to see if they were going to say anything to us and nothing.

We were having a hard time finding what we needed. I called and got a lovely woman on the phone who…read morehelped me that day! I just received the shipment and it's perfect! Way to give superior customer service! Thank you.

They have hard to find product, esp. faucets and their shipping is super quick, the online and…read morephone customer service was off the charts good. I've become used to crappy cust service these days, but this, in the USA, Company was great. I was able to actually speak to a human over the phone and he was beyond helpful with information on my Brizo faucet, shipping and a return. Highly recommend. Trustworthy.

We were so discouraged, after searching Home Depot, Lowes, Menards and Studio 41, we got lucky and…read morefound Hausrack and we're so glad we did. Not only did we find a beautiful solid wood 72" double bowl vanity with a marble top with brass drawer pulls at Hausrack, we found it in Black! It is absolutely stunning, and the price was fantastic. It cost us much less than every other store we checked. We're recommending Hausrack to all of our family and friends and we'll be back when we do our next renovation. We found what we wanted and also found a friend. Thank you, Baha, for the great service.

From the owner: Hausrack provides Kitchen Cabinets, Bathroom Vanities, and Countertops to the Lexington, KY area.read more

Baths by Envy recently completed a tub to walk-in shower conversion for me. I couldn't be happier!…read moreThey're experienced, talented, very professional, sticklers for quality, and nice to work with. This team works well together, which led to great communication...regardless of who I was talking to. Having done limited updating before, I had a tiny bit of sticker shock when I got the quote. But I researched prices/vendors and found that the cost was quite fair. And now that I've seen how much work (and number of steps) went into this conversion, I feel it was a great value. The team helped make sure the shower blends with everything else in the bathroom, which was reno'd a year ago (before I bought the place). With the new shower, the room looks bigger, brighter and better. At the end of the day, it's not just about having a beautiful, well-built shower or about getting the right price. It's also about being treated well as a customer, relying on the expertise of pros who care, communication, and having decent folks working in your home. In the order in which I met them, BIG THANKS to: Piper, Jed, Scott, Bill, John, Julies, Sarah, and last but not least, Paul the tile whisperer! Don't hesitate to call on this team. You'll be glad you did.

3 years ago this company turned a 2 week bathroom remodel into a 3 month disaster. Now, 3 years…read morelater, the $600 medicine cabinet fell off the wall and damaged the $300 faucet and $250 vanity top Out short list: Wrong shower door received and installed - received a discount but still bang my head on the short door Carpet burned by careless use of drying lamp Tiles not cleaned properly after installation Corner shelves in shower not level Medicine cabinet mounted to drywall - no drywall anchor, no stud attachment This company's work quality was a complete failure and over priced.

I never heard from Just Faucets about my purchase- no response, no product, no refund. Nothing. So…read morein January I filed a complaint through my debit card company (US BANK). They sorted it out and got my $111 back. Something is very wrong at Just Faucets.

People need to read the stories about this place before going there. I took a referral from a…read morelocal company by where I live and was taken advantage by James at Just Faucets & More. I needed replacement thermal cartridges. This guy tried to sell me the exact same cartridge for $139 that I bought on Amazon for $85. That should have been my first clue. Then he told me he would get me the complete set of replacement fixtures for my 2 showers. They charged me $250 for each kit which were the same kits I see for $75 each. He convinced me these are superior fixtures (Same Manufacturer) and that's why they cost 3 times as much. I think that they get most of their parts from Craigslist and eBay then mark them up 300%. After waiting for them to be "Shipped from California" I dropped by looking for an update. The guy's father is behind the counter. I asked him about my order, and he says that James does his own thing and doesn't leave notes about the orders. I have to check back with James. Upon my third in person visit, James gives me just the fixtures, one adapter, no screws, and no way to install the second fixture. They need an adapter and set screws that are not included. The reason I went here was they say they can find replacement parts for older models. Not true. They sell you old junk and then tell you good luck. Look at the sign hanging high over their security cage that says, "Absolutely No Refunds". There's a reason for that! Buyer beware.