Took my car there for a quote to realign the door due to a minor incident. Martin took a look and said "No charge!" The rest was history! (To appreciate the nice gesture, I bought 3 pizzas for the guys to enjoy!) Thank you again Martin and the team at M & S! read more

I had a positive experience renting a car from Julio at the Hertz that's part of M&S Auto Body. He was working alone and still managed to help everyone quickly, all while being super friendly and professional. The van I rented was spotless and the whole process was smooth. Because of that experience and convenience of the rentals, I'd definitely go to M&S if I ever needed work. read more

One thing I will say is that I will recommend M and S Auto to anybody and everybody. Recently my car was damaged and I took my Jeep here to get fixed. They did a great job. The owner goes above and beyond for his customers. Shawn and the other two secretaries that work in the front are also amazing people. Super friendly and helpful. The mechanics do great work here. If you're looking for an honest mechanics ( auto repair shop), here is the place to go. Also the employees at hertz are also great people. They make sure they take very good care of you.. satisfied customer!!!! read more

I can't review the actual repair work since the car was totaled, but I can speak for how I was treated as a customer. A bit of context: A knucklehead ran a red light and T-Boned me. No one got as much as a scratch, but the car was banged up pretty bad. My mechanic recommended M&S Auto Body, saying that Martin Lynch is the best thing since sliced bread. In a world where apps are king, and even watches can do just about anything except peel potatoes (as of this review, anyways), it is unbelievably important to be able to get someone on the phone right away. This is further underscored by the stress that usually comes with car accidents. Whenever I would call to check in on the status of my vehicle, I could always get Martin on the phone without a problem. He'd tell me where we were in the process. Alas, a car that has been in my family for 20 years (since it as new) would cost many thousands to repair, far beyond it's value. The other driver hit me right in the wheel as the car was moving, so there could be many thousands more damage that won't be found out until the car is taken apart further, and some problems (like with the transmission) could come up a couple hundred or thousand miles later. When I came in to collect my belongings and to allow M&S to release the car to the insurance company, Martin helped look through something which could help me get more money for the car. There are time in life when I'm willing to pay a little more, as long as I know I will be well taken care of. This is one of those instances. While I hope not to be in another accident, it does happen. If it does, I won't hesitate to have the car towed to M&S. read more

Shawn knows how insurance works the best, he makes the whole process easy. The car is as good as new now!

Marks the best!!! He's been in N Woburn for many moons Many satisfied customers and clean neat shop read more

I am a fan of M&S Auto Body. After my car was damaged in a hit and run accident, I went to a different auto body where I got the run around. Frustrated, I found M&S. They were fabulous. Responsive, did the work as promised and most of all they completed their work ON TIME!!!! Martin Lynch from M&S is great. Friendly and honest. read more

Sandro is the best. They do a great job here . Customer service and body work and paint is excellent. Highly recommend.

The most reliable and honest auto mechanic around!! So recently I reviewed another auto body shop a 2 star review based on their lack of effort and steep auto repair costs. This place is by far the total opposite! I went to M & S on Friday of last week to have my front bumper and light repaired from a hit & run.. Sandro came out to look at my car, without any questions said that he'd be able to fix the dent pretty close to normal. Within a few days I bring my car over to M & S and my car is like new in less than 3 hours!! Not only is this place fast & efficient, they're honestly the most hospitable and friendly place of business I've ever been to! I will definitely continue to use M & S for any future repairs!! read more

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As always, M&S has treated me fairly. Martin is easy to deal with and he always goes the extra mile, when it comes to customer service. I use to go to Muzi auto body across the street, wasn't happy. If your looking for a change, give M&S a try. This is my 4th review so I like their work. read more

If you're looking for an auto shop that has the best interest of customers in mind, operates with integrity and compassion. Look no further than M&S Auto Body with their no bs, straight to the point services. 10/10 highly recommended! read more

M+S did a great job with my car and made the process easy....would highly recommend Martin and his team.

Overcharged us for parts and refused to provide a receipt in order to avoid trouble with my insurance company. Dodged my calls for months

Well, unfortunately, I was back at M&S due to another accident (neither my fault). :) M&S is the absolute best. Every single staff member from owner to technician to office staff are so nice and accommodating. They kept in constant communication, helped deal with insurance and rental car company, and even returned the rental car for me. When I got my car back it was like new and I couldn't be happier. If you've been in an accident, there is NO other place to go than M&S. read more

Martin & Sandro (M & S) are beyond professional and straight forward. They tell you like it is, won't recommend anything you don't need or try to up sell you. I needed repair work done (insurance approved) for damage to my door and side step. I purchased the side step from Ebay (much cheaper than buying from a local salvage yard) and they were able to use it and install it without question. They did a fantastic job. Also went back for an out of pocket repair to my rear bumper cover and they treated me very well and the work was done at a very reasonable (they took care of me) price. The receptionist is a sweetheart and always friendly and extremely pleasant. I won't go anywhere else for body work. M & S Auto Body,,,,, you guys rock. We here in Dot are lucky to have such a great local business. Scott read more

M & S Auto Body - Body Shops Near Me - Dorchester, Massachusetts

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They do a great job on body work. They are honest. Unknown to me, I have sleep apnea and kept on falling asleep at the wheel. I've been here too many times. They always do a great job. read more

Great service. Helpful and knowledgeable staff. Will recommend them over and over again. I even built my mother-in-laws car here after she was rear ended. They handled all of the insurance and provided great advice on how to manage with the other part involved. read more

So, I wanted some upgraded on my 2018 Wrangler. My cousin told me about M&S. Thank God he did. I could not have been treated better. The work was done to perfection and fast! I will never go any place else. A real hidden gem in Dorchester. It was such a great experience dealing with these people and having such quality work done. Amazing! Thank you M&S!! read more

M & S Auto Body - 2018 wrangler new Smittybilt bumper and lights. - Body Shops Near Me - Dorchester, Massachusetts

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The couple of times my fiancée and I had unfortunately gotten into an accident, we were referred to M&S by my coworker. These guys do a phenomenal job. Not just the quality of work done, but the customer service is next to none (especially in an industry that is notorious for ripping customers off and being just super unfriendly). We've worked directly with Sandro and he is fantastic! The most personable and friendly person you can meet. He made sure that everything was in order in terms of setting up the rental car and having all the necessary insurance paperwork. When you live in Boston, accidents are seemingly unavoidable. And whenever I'm in need of an auto body shop, I couldn't recommend anyone better than M&S! Seriously, keep up the great work and thanks for everything guys! read more

The customer service here is unmatched and they know their stuff. I went in for a fixed side mirror and Sandro quickly found a replacement for cheap and had it for next day delivery. Not only that- but they were even able to get me an inspection sticker once it was fixed so I was able to kill 2 birds with one stone. These guys are the greatest- you wont regret going there! Kasey read more

M & S was wonderful to work with! They were on a list my insurance sent and I am so happy I selected them. They were professional, as quick as possible, and communicated well. Every person I interacted with was lovely and they did great work fixing the damage. On top of that they cleaned my car and it looks even better than it did before I dropped it off. I would highly recommend M & S & thank you all for going above and beyond in my repair! read more

I had some old front end damage to my Mustang and needed to get it fixed before selling the car. I checked out yelp and the nearby Susi Auto Body had tremendous reviews. On my way to Susi to get an estimate, I drove by M & S where they had a sign advertising free estimates. After grabbing quotes at both places, I decided on M & S because it was $1000 cheaper. I was slightly nervous because I know nothing about cars...and the fact that it was so much cheaper made me think that the work might be low quality. However, the experience was amazing. First, since I was just prepping the car for sale and not going through insurance, I asked them to keep it as cheap as possible while still making it look good. Martin (the owner and a stand up guy) was helping me cut costs anywhere I could. It took 4 days for them to do the work and when I got the car back, I could not have been happier. The price was $20 more than the original estimate and the car looked awesome. They even vacuumed and wiped down the inside! I can't recommend them highly enough. Everyone at the shop is super nice and the work is top notch. read more

I was referred to this body shop by my insurance company after an accident. I chose it based on the location's close proximity to my job. I honestly didn't know what to expect, I just wanted, at the very least, to get my car fixed. From the moment I picked up the telephone to start my claim, to the moment I drove my pristinely repaired and detailed vehicle away, I was floored by my experience. Not only is customer service top-notch, but you get a sense that the folks at M & S really are concerned and want to help you during what is likely to be a bad situation if you are having involuntary auto body repair work done. I was greeted and received warmly by every single staff member I encountered, in person AND over the telephone. I even had the genuine pleasure of meeting both Martin and Sandro, the gracious owners who were there for me from start to finish...reassuring me, offering advice and providing recommendations for other services I solicited information about that didn't have anything to do with their company or benefit M & S financially. Most importantly they delivered on their commitment to repairing my car and restoring it to "like new" condition inside and out (Thanks to their immaculate interior and exterior auto detailing!). I'm the first person to be skeptical about a business that has a 100% positive consumer approval rating, but I can honestly say that based on my experience, I totally understand why customers of M & S gave this business FIVE STARS! It is extremely well deserved. Additional tip: There is a Hertz car rental on site for easy transition from your vehicle to a rental car. read more

M & S Auto Body is great! Very friendly and Courteous. They did a great job! They told me how long it was going to take and they were right on. No hassles no worries. Like my husband said in his review, this is a place you really don't want to have to go to, but this is the place that you want to take your car! They did a terrific job!! read more

I rarely review anything but have to share that I had an excellent experience with M & S. I had been quoted what seemed to be an outrageous price at another body shop near work that will remain nameless. I went on Yelp to look up shops near home and M & S came up with excellent reviews, and boy were they right. Off the bat, Martin gave me a quote for worst case scenario which I really appreciated because who wants to get a call midway through a repair to hear they will have to pay more than initially quoted? To make it even better, his quote was 40% lower than the other shop! In the end, the repair ended up being $350 less than initially quoted, they did an excellent job, and finished 2 days earlier than expected. Could not recommend more. Thank you Martin and M & S! read more

Martin and Sandro were super nice from start to finish when fixing my car after I was rear ended. Both of these guys have been doing this their whole lives so they know everything there is to know in this line of work, and everyone as well. My Lexus didn't look bad upon first inspection but after getting the bumper off we found out there was frame damage. Everything was done correctly, quickly and professionally. Stop shopping around and go to these guys, you will not regret it read more

About two weeks ago, my car was hit while parked in a parking lot and there was a bunch of damage to the front bumper. Luckily the other driver hung around and provided me with the insurance information for the company he was driving for. The car was still driveable, so I took it to M&S and from the moment I stepped in the shop, it was a fantastic experience. I spoke with Sandro and he assured me that they'd be able to get this taken care of quickly, even though the July 4th holiday was approaching. After taking down some information and details, they worked with the Hertz next door and got me in a rental car that day and pretty much said "we'll take it from here" and that's exactly what they did. They worked with the other driver's insurance agency to make sure the estimate for the damage was approved, completed the work extremely quickly and even helped process the payment from the insurance agency. The communication throughout the entire process was awesome and they even detailed my car before I got it back! Can't give these guys enough stars. read more

I do not have enough good things to say about this place. Martin was fantastic! My Subaru Impreza was T boned and was being handled by insurance. Martin dealt with the insurance company completely especially when they totally low balled the estimated damage. I was planning on ubering home but they actually drove me home. As you can see below there was pretty significant damage and I needed two new doors. My car was finished in two weeks! This place was so thorough and made this process completely painless. They even derailed my car! read more

M & S Auto Body - Before and after! Amazing job! - Body Shops Near Me - Dorchester, Massachusetts

I just picked up my car from M&S Auto body, and i can't recommend them highly enough. I just needed to get my side view mirror replaced as my car was sideswiped by an unknown car. ("Perks" of living in Boston). From the moment I walked it, the customer service was amazing. They promptly greeted me and Martin sat me down right away. He took his time to research the parts needed and gave me such a low quote I literally thought it was for parts only. When'll they called a couple days later to say my car was fixed and required the price, I had to ask "wait, this is the full price including labor and paint?" And she said yes. I was shocked!!! I couldn't believe how reasonable they are! I then asked if I could get an inspection sticker and they said no problem! So I just picked up my car, Martin remembered by name and everything was just so smooth. I got my car and let me tell you, my car has not been that clean since I first bought it 11 years ago!!!! Yes long review...sorry about that, but I will always go there for any car needs and seriously you need to also. It's that fantastic. read more

These guys just did a great job fixing my wife's car. The took care of all the insurance hassles. Got it done on time. Considering it's the place to go for accident repairs, I hope I don't return (lol) but if I need some bodywork, this is where I'm going. read more

Excellent service and communication. Team go above and beyond to meet your price point.

Amazing customer service and my car looks brand new! They were incredibly helpful from the moment I called after my accident- went above and beyond to help me communicate with my insurance. highly recommend. read more

This is the best auto body shop around Boston! Sandro was very nice and empathic towards my situation. He helped me out tremendously. He really cares for people not just cars. This shop doesn't look to scam you for your money. They really want to make sure you are able to get back on the road safely and most importantly at an very affordable cost! Very quick service as well, i was out of there in no time! I will be back for future body repairs and also will be referring others here! Sandro thank you so much again! read more

I honestly cannot say enough nice things about this place. They are some of the kindest, most professional customer service focused people I have ever worked with - and I work in the hospitality industry. I have now utilized their services twice - the first as an insurance claim and the second after a series of unfortunate events. The first time, the vehicle came out perfect - you could absolutely tell they took their time and worked with precision. The second time, myself and Martin had a conversation about the damage to the front of the vehicle - he asked if I could come back in a couple days as he felt he could fix it for me but he was off the next couple of days. I came back the following Tuesday and when I picked my car up on Thursday morning I was anticipating having to owe at a minimum my right arm...but I didn't even owe my right pinky finger! I was SHOCKED by the price (or lack there of) and I felt so incredibly taken care of. In an industry known for having a lack of customer service and notoriously ripping people off, it was incredible to experience such kindness. And if you ever want to say thank you - Martin like a black tea with milk from D&D (he'll add his own sweet & low later :) ) Thank you again Martin & team! read more

Got my Audi rear ended... this body shop was fast, professional, and detailed my car inside and out, even better when 1st purchased. Highly recommend this body shop! read more

This place is top notch, there is no better. Quality, service, pricing - they've consistently exceeded my expectations across the board. I used them a couple times when I lived in Quincy and fell in love. After moving an hour away, I came back and used them again. They are THAT good. Sandro, the owner, was an absolute pleasure to work with - friendly, knowledgeable, and honest - you just don't find guys like this in this industry. He saved me hundreds, if not thousands, with impeccable work. read more

I had the worst experience ever at this shop. The Manager is so rude.... He has no respect for his clients. Never seen such a unprofessional manager. They didn't do a good job on painting my car and when i asked about it , he acted very rude to me. .... To start with i took my car to M&S Auto body three days back as my bumper paint is coming off(I had my paint job done here 6 months before). The manager came out and looked at the car and said no we cant do it and blah blah. Basically we had an argument and iam trying to explain him the situation. He was talking to me very unprofessional and even peeled some paint on my car. He is crazy. I told him not to do that. He just went inside and never came back. No one does that kind of stuff. Iam a client waiting on him. So, i went inside and politely asked for him. He showed up after awhile and was saying stuff like u go out... leave now... blah blah.... Seriously, i never seen such stuff in my life. Behaved like a total ghetto. I will never go back there again and i will never recommend any one to go to that place because 1. The manager is very rude and cheap and unprofessional. 2. They don't do a good job on the car. read more

What an amazing experience. Martin and his business partner are top notch. Incredibly honest and personable. Would not hesitate to come back

I will never take my car anywhere else. The staff (Sandro in particular) is the most honest, pleasant and kind person I have ever met when it comes to car repair. Absolutely upfront with costs and works with you for the best price and services. I am so impressed with the auto body detail work and the quick turn around. I can't recommend this place enough! read more

I should start by saying i just brought my car here today and no work has even started yet (my first auto collision, absolutely heartbroken) but the level of service and hospitality I experienced was above and beyond the call of duty. Sandro and the other gentleman (who I assume is the "M" in the name of the shop, didn't get his name though) were the nicest, most comforting and reassuring gentlemen I could've asked for. I trust completely that these men will take FANTASTIC care of fixing up my poor car and I am recommending them to anyone I know who needs auto repair from now on. This shop is run by saints, I'm so glad I found them. Will update with another five star review once I get my repaired car back in a few weeks!! read more