I was traveling around the Dakotas, exploring America, and I ran into problems with my car in Rapid…read moreCity, SD. I'm 600 miles from home, and I need help. I looked for a mechanic that worked on Volvos, and I found Thomas Auto Service. They were great! They were able to get me in that day, a Friday, diagnosis the problem, and get me running again. They did not have one of the computer chips on hand and could not get it till Monday - it was a Friday afternoon mind you - but they fixed me up enough, let me know what warning lights would stay on, and got me on my way. I feel I was treated very fairly and honestly. As an out of towner, who would probably never be back again, you worry about being taken advantage of by an unscrupulous mechanic. That was not the case here, at all. They were very honest, and the prices were very good (less than I was expecting, honestly), and it was quality work that allowed me to continue on my journey that day. I would recommend them without any reservations.

We were passing through Rapid City and suddenly our Sprinter wouldn't start reliably. The good…read morefolks at Thomas fit us in on a Friday afternoon and helped us figure out what was going on. After doing a very thorough job, they sent us off to a battery place that could do a more thorough test. Lane was friendly, professional and knowledgeable. Thomas auto service gave us excellent service! Oh, and then they didn't even charge us!

I have an old Ford Expedition that is very sentimental to me because it was my oldest brother's…read morelast ride. It has been a reliable vehicle and Mark has been there every step of the way with correct diagnosis of a problem, reasonable prices, and great about getting it in and out for oil changes and other routine maintenance. I can't recommend him highly enough - especially when you have an older vehicle. He doesn't sell tires but his referral to Bargain Barn was right on! He just replaced my brakes and battery and was as thorough about replacing my duct-taped windshield wipers as he was with the larger repairs.

Very rude when I picked up my vehicle & inquired about what was all done to it. I will not be…read morereturning and will look elsewhere for a local mechanic to support.

We are a non-profit organization that serves individuals with disabilities in Casper, WY. A group…read moreof 4 staff and 4 individuals in wheelchairs were enjoying a weekend vacation in the Black Hills when the wheelchair bus broke down Saturday evening in the Mount Rushmore parking lot. Rapid City tour bus companies got our people safely back to their hotel and Halvorsen's Auto Repair worked Sunday and then Monday from 6 AM until the afternoon to get the bus fixed so they could return home. He really saved the day! We are so grateful.

Made appointment for new brake pads and the emergency brake cable tightened. Waited 7 hours for my…read morecat to be completed, down the street at Taco Johns because they have no waiting room. Shop in disarray, dirty, unorganized. Got car back was charged 3 times what it should of cost. (500.) And told not to use the emergency brake... they didn't fix it. Rolled it down the street to their competitor and had it fixed in a half hour. These guys are a hot mess. Don't bother

Our car had a last minute transmission issue on our road trip and we were worried we'd have to stay…read moreanother night, this spot helped us admittedly and we're kind, helpful, and efficient. We were able to get back on the road within a few hours!

$1400 spent on a new fuel pump which they assured me was the cause of the issue I reported. Guess…read moreWhat? The vehicle still shudders when starting up hills. I was from out of town and couldn't stay another day or I would have taken it back. Nice people, but they need to listen to the customer and not work off pre-conceived notions of what the problem is!

We had an excellent experience at Rapid Tire and Alignment. We brought in our 46' 5th wheel with…read moreMORryde Independent Suspension because of uneven tire wear. Josh quickly diagnosed a bent spindle and, with remarkable honesty, advised against a costly alignment. Instead, he and Aaron made a temporary adjustment to get us back on the road safely and recommended we get the permanent repair done at MORryde. We're so grateful for their integrity and willingness to prioritize our safety over making a quick buck.

Made an appointment over a week in advance for leaf spring bushings and an alignment. They knew…read morewhat truck I have and what work I needed. Dropped the truck off the night before, and they said the work I needed done could be done in 1 day. I informed them that I could only afford to have this truck down for one day. After having the truck sit at the shop for hours, they called me with a bunch of items they claim needed work, which did not, and then didn't even have the parts ready to go for the work I originally requested. After 5 hours of the truck sitting there, they did zero work and blamed it on "waiting for Peterbilt to get back with them on part prices." That's funny, each time I call Peterbilt for parts they immediately tell me the price and availability over the phone. These guys have no sense of urgency and will try to "up-sell" you rather than just do the work you requested. Then they had the gall to charge me $160 for an hour of work! They are nice people, but I don't need nice, I need results and good work. I won't be going back here.

I normally do not write reviews, however, this is a rare exception. I was on day 3 of a 17 day…read moreroad trip around the US when I hit some debris on I-90. When Rapid Towing picked me and my wife up, I asked for a mechanic shop recommendation. They recommended TDR Garage. The recommendation was a "grand slam home run." See, in my case it wasn't just about getting the car fixed, it was also about rescuing my vacation and the crew at TDR understood that. The car was dropped off just before closing time on Monday. A quick check revealed a punctured gas tank. They gave me a ride to a rental car company and I figured that we would have a few days to explore Rapid City. I was wrong. The next day they were able to locate the parts needed and the car was ready to pick up that afternoon. Between Teegan and the rest of the people in the office and at least two different mechanics, this was a team effort and they did a fantastic job saving our vacation. Even with all the extra efforts, the prices were very fair. Thank you to TDR and the fantastic service they offered.

I was visiting Rapid City for a wedding during one of the worst winter storms in years according to…read morenews reports. The brake fluid in my reservoir turned to jelly! I contacted the local Chevy dealer, but they didn't feel my situation was any more of an emergency than any other vehicle in their shop and said 2-3 weeks before they could get me in! I tried calling multiple other places as well, but TDR understood my situation and got my vehicle in and out in a couple of hours after moving other local customer's' vehicles around to make room for mine. Life savers if you ask me! As long as the roads are open, I'll be able to head home to Colorado as originally planned. I HIGHLY recommend TDR if you need work on your vehicle.

This was the best auto repair experience I have ever had. Troy was incredibly nice, friendly,…read moreapproachable, and fair. He is a good guy and you can tell. He looks out for his customers and makes them happy. My van had to be towed a month or two ago. Unfortunately the towing company (not Advanced Auto Repair) did an awful job towing and actually damaged my van. I came to Advanced Auto Repair to get it fixed. The van was making an awful noise that made it uncomfortable to drive. Even worse, I had plans to move across the country to Oregon for a new job in just two weeks. Troy made a spot available for me on short notice and he was able to fix my van in a short time frame. He went out of his way for me as a customer and it really showed. I recommend this place for anyone with car troubles. You will be treated well and the prices are fair. They will not try to take extra money from you.

NEVER use these people. Totally screw you on parts and labor. Quoted a $1000 for brakes and rotors…read more Called 3 other places a d they quoted $350-$400. Checked online and can get the same parts for $200 so by my math that's $800 in labor. Don't stand behind their work either. Several other places in Rapid City that treat people fair.

Battery completely gave out in a grocery store's parking lot and wouldn't respond to a jump. Prince…read moreBest Towing Assistance sent a technician who tested it on site first before recommending a swap, which I appreciated. He installed the replacement cleanly and confirmed the charging system was working before leaving. They explained the cost of the battery and the service call upfront. Straightforward visit that solved the problem without any unnecessary back and forth.