First class operation. Will bend over backwards to help! Will do business with them again!read more

Decided to stop for the night at the rest stop outside of the badlands. Overnight my battery died…read moreand I needed a jump. Long story short Olson Towing was responsive and got to me in a half hour. Scott was a friendly man and I recommend calling them in the future!!

Hands down the best service in town. Whether it be tires, wheels, diagnostic or mechanical Pit Crew…read more2 You is amazing. I refuse to use any other service. Best prices in town, friendly personable customer service and professional quality work. Greg and Pit Crew have saved me multiple times with my commuter vehicle helping replace the catalytic converter, O2 sensors, spark plugs, wheel bearing and just recently a evap canister purge valve. Greg, Ricky and staff are very knowledgeable and have been extremely helpful when it comes to selecting appropriate seasonal tires. Pit Crew 2 You is my go to and the only shop I trust to keepmy vehicles on the road.

The guys that work there are so amazing!! They got me in and out and had a smile on their face the…read morewhole time. Tyler was super helpful and explained everything to me that they had done for me and walked me through all the details. Definitely going back in the future for all my tire needs!!!!

My mechanic recommended me to this establishment. I showed up 30 minutes before closing and they…read morehad me in and out in 20 minutes very professional staff. I highly recommend them.

I recently met the owner of Tires Tires Tires and had an interesting conversation. It turns out…read morethey do more than just tires. The next time I need anything done on my vehicle I know exactly where I'm going! For me, it's about trust and integrity, the quality of the parts and service, and the relationship. That matters a great deal, and I learned all this in a fairly brief conversation with Cathy. When she spoke of her business, her eyes lit up with a passion that I find rare in today's world. She truly cares, and I believe her attitude and example spill over into the workplace. I think I found my new home for value dependability and service in Rapid City. Thanks for the visit Cathy, it was memorable!

I requested 4 tires to be replaced on my Class C Winnebago while in Rapid City South Dakota…read more I am pleased with the promptness of service, ordering of tires needed, help as I decided which tires to use. However. The service record says they torqued the lug nuts 25 pounds over the correct torque spec. Air pressure in the front tires is supposed to be 65 pounds per square inch. I checked tire pressures and found that the front tires were at 80 pounds. The front tires were correctly installed on the rear axle but not brought up to the correct tire pressure. The hub cap holding nuts are so tight that the Winnebago hub cap removal tool cannot take the nuts loose. The service record indicates they charged more than $60 to torque the lug nuts (to the wrong value). I would trust them again, but definitely verify their service. At this point I need help doing what it says on the bottom of the Service record, "Driver must confirm lug nuts remain torqued to specs after 50-100 miles." because they've made it impossible for me to remove the hub caps with only the Winnebago hubcap tool.

Wonderful service with wonderful people! They were very easy to work with and went above and beyond…read morewhat was expected. I am a studio engineer for SDPB, and our broadcast trailer is much heavier than it looks and eats tires very quickly. While on-site for the State Boys' Basketball Tournament broadcast, we noticed that the tires were showing signs that they may be at risk of not making it back to Vermillion. Worst yet, the trailer would have to be headed back on a Sunday, and by the time I was able to reach out to Pomp's, it was Thursday afternoon. They sent a technician on Friday morning to survey the tires, and by Friday afternoon, they had replaced all four tires on our 11-ton trailer. I forgot to mention that they were able to do this on-site in the Summit Arena at The Monument while the trailer was connected to cameras, network, and audio while we were on the air broadcasting the afternoon session. They also replaced the valves as the old ones were showing signs of failure and put pass-through caps on, which wasn't requested, but a little something that shows they are willing to do everything needed even if it wasn't specifically asked for. The only problem is that they aren't located near Vermillion, so we will have to make sure that our tire replacements happen during a time that we have events in Rapid City. Thank you, Pomp's! You all saved SDPB a massive headache.

Southbound and down on our recent cross-country road trip, I blew a tire on our pop-up camper…read moretrailer in the middle of nowhere. Not the first time that has happened, and not the last... But it's always an inconvenience, and add a small layer of worry once you get a look at the spare-- generally, it is the best of the tires you were going to get rid of the last time you got tires. In my case, it was pretty bald... nothing like being 400 miles from your destination, 1,500 miles from home, and not much between you and the next real city but a lot of two-lane highway as the sun is going down. Luck (and slower speeds) worked for us, and we made it to town. The next morning, I found Great Western Tire just down the street from a favorite outdoor chain store I try to visit as often as I can, parked my truck and trailer and walked inside. After admitting to a nice guy named Derek that I wasn't sure I was in the right place, I told him my predicament. With a 15 year old trailer, the 13" tire size can be tough to find at home... not here. Despite this place being a commercial tire joint specializing in big truck tires and retreading service, Derek quoted me a fair price and said he could have it ready in about an hour as they were a little backed up today. I ended up buying two tires, and left the trailer while we took the kiddos to Mt Rushmore. I got a call an hour later as promised-- trailer was ready to keep on keeping on. The new tires were placed on the main wheels, and the "good" tire was reinstalled on the spare rim, and placed back in the rear of the trailer. Now if I could just slow down with that 80 mph Wyoming speed limit... Nobody likes to be stuck away from home with auto repair or tire issues-- this place was no frills, no fuss, fair, efficient, and affordable. Worth a phone call if you're in a jam. Mind you, there isn't a college kid working the front end offering you fresh coffee like a retail tire store-- these are working folks who know you aren't here for a haircut-- you're here to buy tires and get on with your life. Thanks to Derek and the Great Western Tire folks for getting us back in the road fast with fresh tires and great service.

Called to get a price on some tires and if they price match. But Rusty wanted to preach to me on…read morehow tariffs are high and they can't just price match anyone

Took my jeep here to get an alignment and they never did it. Asked for a brake check they quoted me…read more$600. Took it to Firestone for a second opinion and I didn't even need brakes, they showed me the measurements and everything saying I didn't need brakes. This place is a rip off. They just want your money. I will be taking my business to Firestone with honest workers.

3:22 Called Roadside Assistance; got directed to local representative; explained how the starter…read moreon my 2002 Silverado wouldn't function; requested tow truck meet me at my home address and follow me to a location about one mile away on an easy access gravel road to pick up the truck almost immediately received a text with a case number 3:48 Received text indicating 4:47 tow truck arrival time 4:35 unknown call from Cincinnati Ohio; didn't recognize; didn't answer 4:36 Message from Thomas in Cincinnati wanting to know if the road was graveled so they could select a truck that wouldn't get stuck, left a totally worthless call back number 4:41 Call back number did not connect me with Thomas; gave me irrelevant information about four offices in Cincinnati 4:43 Call back to AAA original contact number; reported the problems I was having; representative claimed truck from Olson's Towing was 20 minutes out. 5:21 Received a call from Olson's Towing driver requesting information about the where the truck was located and what the road to access it was like; Told him to meet me at my address and follow me on a good gravel road to my truck 6:00 Olson Towing driver arrived and followed me to the disabled truck 6:25 Truck loaded and on it's way to local repair facility. Why the need for redundant information is beyond me. Speaking of beyond, AAA Road side Service is FUBAR on its best days! Will not renew my membership. State Farm offers roadside assistance without mileage limitations at a much lower cost. Stay away from these clowns! I'm planning on posting this information wherever I can to inform customers just how great AAA is.

We always get excellent service from Boni at AAA in Rapid City. She is knowledgeable, friendly and…read morethorough. Keep up the good work!

Quoted me a price then after services charged me an additional 160 dollars stating that the never…read morequoted any price and if i wanted my car back i had to pay their new inflated price, please dont give these thieves any business or money.

I was recently in a snow related accident and had the tow company bring my car to them on advice of…read morea local. We weren't sure what all was broken and concerned about cost. We were never called with an estimate nor okayed the cost BEFORE they did work on my car. When we did call for updates they gave us estimates 2x saying the work would be $1600ish. When we got there to pick it up it's almost 1900! Their "credit" solution is a joke and they did NOT care that it put us in a hardship.

I get my cars checked here often. I am only writing this to give credit where it's due. Carson is…read moregreat and has amazing customer service skills. It's always a pleasure when he's in the building. Aside from that the mechanics know what they are doing. They won't take a job they know they cannot successfully do which I appreciate the honesty.

Great friendly efficient honest servivce! THey area my go-to car guys in the Rapid CIty area…read more Don't think I'd trust my car with anyone else. I thought I neededa new sensor & it turned out it was a nail causing the problem. Dealer wanted $150 just to check the sensor. I walked out of there paying $20 & no further issues with the tire. Thank you Bargain Barn Tire Pros.