Our Dell computer was fried and we needed a house call. The…read moreGeek Squad could not help us, and we randomly found Doctor Computer in the Yellow Pgs. Within 1 hr, Adam came to our door, armed and ready. We purchased a new Dell computer from him, he hooked it up for us, moved all of our files, printer, etc. within 2 hours we were back in business! This guy was polite, professional and worth his weight in gold!

Five years ago, Mike from Doctor Computer helped me purchase and design a new Dell Computer. Mike…read moreexplained that it would really be ideal if I purchased an OptiPlex with 2 hard drives. A C drive that would hold my operating system and a D Drive with all of my data files. All I can say is thank god I listened to Mike. This week I unfortunately made a change in my registry that caused my C drive to fail. I had forgotten that all of my data files were safely stored on my D Drive and were unharmed. Mike came out and reinstalled Windows on my C Drive -- and all of my files were unharmed on the D Drive. I was back up and running within an hour. If I had not listened to Mike -- I probably would have been able to restore my files, but it would have been a lot more difficult. Any time there is a problem with my computer Mike has been able to resolve it without any difficulty. So impressed by this company. 5 stars. If I could give more stars I would.

Thank god for the guys at PC Doctor. They recovered my files from my crashed laptop. I had been…read morebad with not backing up regularly. I was such a wreck. The first thing they told me was Dont Panic!!! They came over and picked up my laptop and within a few hours they called me and said they were able to recover my files! I was so happy. They said my hard drive needed to be replaced and was able to do so and get me up and running within a day. They even gave me very usefull information on backing up more frequently.

These guys were SOOOO amazing. Not only was my inital conversation with Ron so friendy and…read morereassuring, but he had one of their incredible technicians Marc come to my job, within an hour and pick up my computer. I told Marc I needed my computer that evening for work. He asked me where I would be in 2 hours, and that he would meet me a return my laptop virus free....wow! Price wise it wasn't the cheapest, but I'm sure it could have been more expensive, and without all of the great customer service. These guys saved me and are the best!

I had a great experience getting my PC repaired here. He got my diagnostic done within a day, gave…read moreme a few options to get my PC fixed, and told me the price/timeline for each option. Even after the fix was completed, he helped me get my PC set up correctly again. Highly recommend.

I have been seeing Dave for computer repairs for years. He is excellent!!! And I use his…read moreanti-virus program and have had no viruses - ever! He is very nice and does all he can to help and advise. A definite go-to for anyone needing help. And he doesn't break the bank.

I read about Box Aid in the Wall Street Journal at least 10 years ago. I have used them 10 or more…read moretimes over the years. They are the best. No BS. Very competitive pricing. I have called on occasion where the fix was very quick and very easy and there was no charge they charge a flat fee per service and give you an estimate... I have never been "over charged" and have always been very happy with their service and suggestions for software addition or removal.

So, I had a small bump in the road with BOXID and BUT the follow up was AMAZING...LIke Amazon in…read morethe early days!!! My story, I had a problem with my computer and called the outfit and the guy who I go on the phone as a computer Ninja, remoted in the for my all sorted out WELL worth the money!!! I have since recommended them to others. I called and 2nd time and must have gotten someone on a bad day, Maybe it was me, but we just were not on the same page. I asked for a manager, who calls me back. I told him my story... Again maybe I was having a bad day but was bummed out because finding a good computer person is like finding a trustworthy mechanic ... it never happens; anyway, this awesome dude rang me back listened to my side of the story and took care of the situation. I'm all about BOXAID!!!

My laptop battery needed to be replaced. I chose D&M Networking and Computer Solutions because they…read morewere local and they could do the installation while I waited. I provided the replacement battery, which I had purchased from the manufacturer. Rod thoroughly inspected the computer and suggested an additional service to clean and recondition the cooling system. The entire repair took roughly an hour start to finish. He testeded the new battery under load to make sure that it was functioning correctly and my laptop is back as good as new. I would highly recommend D&M to anyone who's looking to do a similar repair.

Wow ok so I've been searching all over for an affordable company to repair my lab top and I came…read moreacross D&M not only were they affordable but Rod did a great job repairing my labtop! Will definitely recommend. Thnx again!

I factory restored the Microsoft surface all by my self and the glit that I was complaining about…read moresince I got it from you disappeared. How come it worked when I did it (and it was NOT a hardware proble!!!!)

They were very responsive! The first point of contact was a woman and she seemed to be…read moreknowledgeable. She asked for the issues, laptop model, and she got back to me with a quote pretty quickly. The repairer called me promptly to discuss the problem and explained to me the actual issues with my laptop. He gave me a few options and listened to my request. He also was accommodating with the pricing and he picked up and dropped of my laptop for me. I truly appreciated their service! I was able to get my laptop fixed and back within a couple of days. I paid $65 to fix a laptop hinge.

JED'S CUSTOMER SERVICE NEEDS A SERIOUS UPGRADE!!!!!…read more Called him to talk about my broken MacBook and he began with being receptive (first 30 seconds) but after just ONE minute he became dismissive and rude. When I told him I was hoping for a 1-day to 1 weekend turnaround. He said that I shouldn't worry about the turnaround time of a day or a weekends length since the MacBook had been broken for months anyway. He said I was being "ridiculous" in the most pompous tone he could muster. When I tried to explain that the SAME signs and issues had occurred a year and a half before and was fixed within 1.5 hrs at the Apple Genius Bar or that other techs had listened to me thoroughly and come to similar conclusions that it was in fact the operating system and could be handled within a day. He proceeded to say "Anyway!!!" in a very loud tone (I pulled the phone from my ear at that point) while I was talking, rudely interrupting me and then changing the subject. I looked down at my phone flabbergasted. I do not understand why Jed would think a new customer would EVER continue to use his services with an attitude like that. I disconnected the phone immediately. It lasted a mere 2 minutes!!! Whether my computer could be fixed in a day or a weekend or even a week, I'm open to it all, as long as the end result is a functioning MacBook. He didn't get a chance to know that because he was being obnoxious and unprofessional. As an elite yelper, I do my best to be as detailed and honest as possible. From my experience, I wouldn't even bother with paying for his services, customer service is of TOP PRIORITY and the way he spoke to me (in a mere 2 min phone call at that) was enough to make me disconnect the phone call right away. I've been in contact with a few techs (requesting estimated quotes and turn around times) and this was the ONLY negative incident. I'm still shaking my head at him calling me "ridiculous"!! The purpose of the phone call was to be consulted and informed. NOT disrespected and dismissed. I'm sure there will be a reply from this person. Not sure how they'll try to defend being so rude, but I'm sure an attempt will be made. Please feel free to message me privately for facts and truth.

I don't write a ton of reviews, but Jed Weaver of ProMacNYC certainly deserves one. Jed was…read moreresponsive, professional and highly efficient. He was very thorough and went above and beyond in replacing my hard drive. He performed a full scan and caught an issue that was taking up a ton of space that I had completely missed. He also made several suggestions about how to increase my computer's performance and better secure my data, all of which I really appreciated and am implementing now. Jed is a consummate professional and provides wonderful customer service. I highly recommend him!

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took…read morehis time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.