I made an appointment to have a tire reset and to check my TPMS system at the Mechanic Zone…read more The appointment was made 5 days in advance and when i arrived at The Mechanic Zone I was told they could not even look at my car and to go to another company off of Warden Ave and to use his name. The company off of Warden would not even look at my car. He gave me the excuse he could not download the tpms update. They told me they could not even fix my tire or check my tpms. Not a good way to treat a senior either Overall a bad experience!

Tried this place out by chance to deal with read shocks and it was a very good experience. Very…read morefriendly staff and quick and quality service. Pricing was reasonable too. Hidden gem and high recommend.

May 6th 2026 had an oil change for 1pm, wasn't ready until after 5pm. Also the oil change dind't…read moreactually occur. No sticker, no computer reset. Maybe it was a mistake, but the response was to refund my credit card for the service?? It's not a refund if there was no service performed. I called the last shop to verify the make an model of the filter that they had installed and it's the one still installed (ACDelco). I called Midas and asked what filter they had installed and their records showed Purolator. I wanted more than a refund this is ridiculous, and possibly fraudulent. If it was a mistake then the fact that they overbook so much that this can happen is ridiculous. I have and sent them the pictures clearly showing this is not a new filter, but I got a refund on services not provided.

Worst experience ever. I have been a customer here for a few years, but after my latest experience…read moreI will never be back. They've recently changed hands, and the new management is unorganized and terrible. I made an appointment online and no one confirmed. I went in and confirmed in person and mentioned I had selected the "inspection" option on my appointment, and that I wanted to "wait for my vehicle". When I dropped it off they told me they couldn't do it while I waited (so it took ALL DAY). I had my tires swapped and they didn't do the inspection. When I asked about it they said to bring it back in a few weeks when it was less busy. When I called back to arrange, the lady on the phone was only interested in telling me they don't do inspections, even though it had been acknowledged by management already. She finally conceded and I was given a time to come. When I arrived I couldn't even get on the lot it was so packed, even though they told me to come at that time. While I was parked on the side of Danforth with my hazards on, waiting, the same lady came out to talk to me, so I said "I'd rather not argue with you" as I had no interest in going over it again. She then walked back to the lot and audibly called me an asshole to the manager, who was moving cars. When I confronted him about it he said he'd "talk to her". I asked for an apology and was told "I can't make another adult apologize". That goes for employees too I guess. He said he would call me back about the inspection and didn't. Wow is all I can say. Zero stars.

I took my car in for some body work on Monday, and was told it would be ready at noon on Wednesday,…read morebut I got a call today, Tuesday, that it was ready!! It looks perfect, and the owner was bery easy to deal with. I would definitely recommend this shop!

I had a terrible experience at Faraz Auto Collision & Painting. John has been the most unpleasant…read moreindividual I have ever had to deal with. I took my car to John for an estimate to repair a door dent/scratch caused by another driver opening their door into mine. John tried to get me to scam the other driver and inflated the estimate with "additional costs" to cover a vehicle rental, which I never asked for. He claimed to be doing me a favor, but in hindsight I should have known that if he so nonchalantly tried to get me, a stranger, to scam someone else, it's likely he would do the same to me. He said if we didn't want to collect the "additional costs" that was up to us, and we would only pay the remaining costs on the estimate. I decided not to collect these "additional costs" for a vehicle rental, then when I went to drop off my car John demanded more money than what was on the estimate, giving me a "cash" price that was more than the original legitimate, tax-included price, or if I wanted a receipt he said I would have to pay an additional 16% even on top of that. He tried to get me to sign a blank work order, which I luckily did not, as I was unaware at that time of the troubles that can get you into.. I spoke with John the next day and he said a sprinkler went off in his shop and our repair job would take a little longer. He sent me pictures to corroborate this. When I went to pick up my car, the job was done horribly and John and his friend were watching me inspect it through the window. They had guilt and anger all over their faces and it was obvious they knew the job was done poorly but were hoping I wouldn't notice. I confronted John and pointed out that there was paint chipping in multiple places, a water drop pattern in the paint/clear coat all over the door (would not rub off, it was in the paint!), and brush marks etched into the door (again, it was in the paint/clear coat itself!). He became extremely hostile and was aggressively shouting and swearing at me, calling my car a piece of shit and saying I am an idiot. He threatened to "bang my car" If I didn't pay him immediately. After much back and forth and me calling the police, he agreed to repair the damages properly this time and said it would be done in two hours. After a few hours he calls to say the repair is complete. When we get there, low and behold there is still paint chipping. More arguing, name calling, and hostility from John. In the end we pay for his "repair work", since this is the only way to actually get your car back, and he again says he will make the car "better than new" if we aren't happy in 10 days. As we are pulling out we realize the lock on the door he was painting is now broken. The dealership (definitely not going back to John!) says the door lock actuator needs to be replaced. Summary: 1. Acted like a scammer from the beginning. Always exaggerating and making unrealistic promises and guarantees 2. Goes back on even the simple guarantees, his word means nothing. He even lied about his mother dying on the day of one of our encounters, and numerous other ridiculous things. 3. Knowingly did a poor job (the door looked worse after his first repair attempt than before we even brought it in..) and tried to intimidate me into accepting it. 4. Became extremely hostile and aggressive, shouting and swearing, when I refused to accept his poor work. 5. He even somehow managed to cause mechanical damage to my car, whether done purposefully or due to his lack of skills, I am not sure.

My car needed a new crank position sensor (CPS). Deer Park Automotive installed a defective…read moreaftermarket CPS. When I returned a couple days later because my car was having issues due to the defective CPS they had installed, not only did they refuse to replace the defective sensor, but they had the gall to charge me $100 for a computer analysis that said there was nothing wrong with my car (when there quite obviously was). Unbelievable.

one of the best places to get you car repaired, very fair price compared to dealer had my porsche…read moreserviced at half the cost what the dealer wanted, highly recomend it

I think these guys are good people, trustworthy, etc. However…read more.. If your car's computer can tell this shop exactly what is wrong, they'll do just fine. Beyond that? Save your money and go somewhere else. I initially brought my car in for a significant scraping and grinding noise. To their credit, they scanned it, the diagnostic tool flagged the actuator, and they replaced it, which fixed that specific initial issue. However, the real frustration started when I picked up the car. I immediately noticed a subtle, metal-on-metal scraping sensation right under the driver's side floorboards. I brought it right back. They confidently assured me the issue was just that the front brake pads and rotors needed to be replaced. I trusted their expertise and gave them the go-ahead. $900 later, the scrapping under the floorboards are still completely there. It turns out the pads and rotors didn't even need replacing, and they were ultimately unable to diagnose or fix the actual mechanical problem. I am left with the belief that they rely on the "parts cannon" approach--throwing expensive new components at a problem and hoping something sticks when a computer screen isn't giving them step-by-step instructions. Bottom line: If your issue triggers a clear error code on a diagnostic computer, they can swap the part. If your issue requires actual manual inspection, mechanical intuition, or real troubleshooting, I recommend taking your vehicle elsewhere.

A very good clean shop in East York offers fair prices with above-average service. I'm sold to…read morethese guys.

Quick and very friendly service, great communicators, and very reasonable charge! Thanks guys!read more

We had an amazing experience here when our car suddenly overheated while we were traveling. Another…read morelocal shop also with good reviews was too busy to take us and referred us here to George and he took amazing care of us! He looked at the car relatively quickly (within the hour) and had it safe to drive again within another hour.... and then charged us way less than we were expecting!! When does THAT happen in an emergency car-broke-down situation?? It was awesome. If I lived locally, this place would be my go-to shop. It's nice to know there are guys like George who run an honest business. Highly recommended!!

Today, I took my car in to Protech Auto Services.I did not have an appointment and they…read moreaccommodated me without any problems. Within 30 - 45 minutes I got a phone call with a diagnosis and cost estimate. The repair was done in two hours and I had my car back. I am very pleased with the efficiency and the cost of the work. I will definitely go back for any future work

The best repair shop ever!!!!!!! Fast friendly service. Knowledgeable staff and great prices. I…read morewould recommend this place to any one.

Having read other great reviews, I decided to stop by and see what they had to say about my…read moreparents' car, which has lost its side skirt panel to a nice mountain beside our driveway over the winter. Being decently handy, I had an idea of how I might go about repairing it myself, but sought professional advice. The gentleman I talked to backed up what I had thought, and suggested I could do it myself, with the right parts. He pointed me in the right direction, and saved us $400, that we would have paid at the dealership. Excellent customer service, I'll definitely be returning if we need a mechanic to look at our car.

Did a good job on the brakes but, 1) Offer a discount. Never…read morereceived. (Seniors) 2) Charged me labour .75 at 149.00 to install battery. 3) Grand total front brake pads and Battery 1538.38. Thanks F&B from the seniors everywhere.