That moment when you realize you are going to need the services of a locksmith and your palms sweat…read moreand your heart races, that's what we recently experienced. We found ourselves unable to unlock the door from our garage to our kitchen. After trying to become amateur locksmiths with quality education from YouTube videos, we finally threw in the towel. We found this locally-owned company right in our Middletown neighborhood and they had good reviews on Yelp. Within 24 hours a most pleasant gentleman had come to our rescue and removed the rebel lock. He even helped my husband with advice and assistance on installing the new lock, with no increase in the quoted price. The charge was reasonable for lock services in the area and we would not hesitate to use their services again! The business is located on Shelbyville Rd near the Jefferson County Clerk's East Branch Office in Middletown. They offer a plethora of automotive, commercial, and residential locksmith services. They have 24/7 emergency hours and the office is open M-F 9a -6p, Sat. 10a - 2p, and closed on Sunday.

I'm surprised I didn't already review A Cheaper Locksmith. For the last 15 years I've recommended…read morethis company based on our periodic experiences. However, our last experience wiped all of that goodwill away. I'm only writing this review now because I have the promised items in hand. I truly thought I was not only never going to see the keys we ordered and purchased for two cars but that I wouldn't get my money back either. We needed keys for two cars so that we had security if we lost a key or got locked out. One was for an older Mazda and another for a newer Hyundai. We prepaid and waited for weeks and weeks for their arrival. Our weeks turned into months and even after being told our keys were ready, we walked out multiple times without them - super inconvenient after leaving work or school early to get our cars there (these keys couldn't be picked up without the cars). We asked for our money back at one point and were told that would be done. After waiting two months and checking for credits we had to visit the store again to ask for resolution. Did we get our money back? No. Did we finally get our keys, months and months later. Yes. Will I return? Absolutely never. Terrible customer service. I'll be asking my friends for another recommendation.

I have used cooks a couple times now. Once to help me get into my dad's home. He left the wrong key…read morefor me when he went on vacation and his dog was locked inside. And then I needed duplicate keys made for my RV. One of my keys they didn't have the exact match. So they tried cutting one for free and said try it and let us know if it works. Well it did! And we went back for another one. They are the nicest people to work with. Definitely recommend for all locksmith needs.

My daughter locked her keys in her car, along with the spare. Cooks showed up to help on a…read moreSaturday. Technician was super friendly and nice and had it opened in no time. Can't recommend enough!

#servicestarshoutoutday…read more Just visited @lockdoctorky to have 2 car keys copied (one with a key fob). I found them a few years ago when a dealer mechanic told me my car would need a part replaced for several hundred dollars because it was not responding to my key fob. I went to the Lock Doctor for a second opinion and it turned out my fob just needed a new battery. Since they saved me a lot of money, and they are fast and efficient, this is now my go-to. This locally owned locksmith company offers comprehensive care. Rekeying, lockout service, car key duplication including remote keys, safe sales and services. They have a hospitable office, and if you are stranded and locked out of your house or car, they will come to you in one of their fully equipped company vans and make a key on the spot for you.

Our finicky door lock was cleaned and adjusted in under 10 minutes, but what I really appreciated…read morewas being given a detailed explanation and even some unprompted maintenance advice. The price floor for a housecall isn't going to be real low, but for the quality of work, professionalism, and the ease of coordinating the whole thing, it was worth every penny.

Had Mr. Kerr come out to Paoli for requested service on our front door. Took the time to get…read moreabsolutely everything we needed complete. Worked with us to fix everything. A great experience. Would highly recommend. Very knowledgeable and great value.

Great service, fast appointments and great prices!! Call dave with your locksmith needs!read more

Nice guy. Great communication, gave us his personal cell phone number. But he couldn't get our…read morehouse door lock open. He said that someone had added "extra reset pins" to two separate knob locks and one deadbolt. I'm not a locksmith, so I'm not sure if that's true or not, but either way, my husband ended up going in through the kitchen window instead. Nice guy, great communication, competitive pricing. But seems like he may be more experienced with car locks than residential locks. ​

Showed up to my condo in 25 mins on a Saturday night and quickly unlocked and got me in my place!…read moreHe was very easy to talk to and he communicated well. Price was great too!

A tech named Mack came out and he was awesome. I had locked myself out of the house so I was…read morestressed. Mack pulled up in a nice professional vehicle, he looked and presented himself as a professional, he arrived quickly, and did the work quickly and easily. I could not ask for a better service. Thanks Mack.

Don Bowles has been my locksmith for thirty years. He is not only very professional, skilled and…read moreknowledgable, but he treats his customers like friends. Don's prices are very reasonable and he arrives quickly to the job site. He has done work for me at four residences and two business locations and is the only locksmith that I will consider, unless he retires. Dr. Stephen Steilberg

They was fast, friendly and reasonable on pricing. Hopefully we don't lose this key but if so we…read morewill definitely call him! Thanks again

Tony the owner of sego unlocks is the nicest guy. Knows his stuff and wont stop till he figures out…read morethe problem! He is very reasonably priced aswell. I highly recommend sego unlocks!

I had a flat tire in July 2025. I have roadside assistance through my insurance company, and they…read morecontacted Alex's Roadside Rescue Service to respond. The responder (I assume it was Alex) arrived at our house in less than 30 minutes and was going to change the tire when we discovered our used minivan did not have a spare tire. So he inflated the tire, used soapy water to find the nail puncture hole, and patched it for us, which was above and beyond what he was called upon to do. I give him 5 stars for his work.