Had Mr. Kerr come out to Paoli for requested service on our front door. Took the time to get…read moreabsolutely everything we needed complete. Worked with us to fix everything. A great experience. Would highly recommend. Very knowledgeable and great value.

Great service, fast appointments and great prices!! Call dave with your locksmith needs!read more

Friendly, professional, and swift! Gave us a quote over the phone and then showed up about 30…read moreminutes later, which was refreshing. We got exactly what we needed at a good value, and didn't have to wait around, which is always a relief. Thank you!

Locked myself out of my truck after work. The first company I called never got back to me, but VIP…read moregave me an immediate quote, showed up exactly when he said he would, and had my truck unlocked within just a few minutes. He was extremely helpful and professional, especially considering it was past midnight. Excellent service, fast response, great price, and great communication from start to finish. 100% recommend.

A tech named Mack came out and he was awesome. I had locked myself out of the house so I was…read morestressed. Mack pulled up in a nice professional vehicle, he looked and presented himself as a professional, he arrived quickly, and did the work quickly and easily. I could not ask for a better service. Thanks Mack.

Don Bowles has been my locksmith for thirty years. He is not only very professional, skilled and…read moreknowledgable, but he treats his customers like friends. Don's prices are very reasonable and he arrives quickly to the job site. He has done work for me at four residences and two business locations and is the only locksmith that I will consider, unless he retires. Dr. Stephen Steilberg

The first time we used this company, we found the owner to be highly competent…read more He replaced our look a few months ago and it fell off, so we called him to come out and fix it. He showed up a day late and when he finally arrived, 4 hours late again, he was aggressive ,accusing us of having another locksmith come over and they must have screwed it up. after we assured him we don't have a black book of locksmiths, he then accused of us somehow tampering with it. Then, right before I kicked him out of my office, he berated us again...it's a stinking $100 lock, at the end of the day not a big deal, but to be scolded and yelled at, is. Dont know what's going on, but clearly he has lost his marbles and I still have a broken lock.

I had him come and repair one lock and ended up paying around $300. He offered to oil the other…read morelocks and ended up doing work I didn't ask for and then charged me for it + I had to pay more because apparently I live just outside his service area even though I'm in Louisville. He didn't mention the extra fee when I set the appointment. The new lock malfunctioned after about a month and I had to order a new lock and pay another company to come out and replace it. When it was all said and done, I paid around $400. He seemed a bit under the influence of drugs too.

Needed up one of my car FOBs trying to change battery. Was a bit hard to find a local area…read morelocksmith ( Dealers way too expensive ) left messages for a few locksmiths. Only one msged back, 3B. He said he couldn't get to me that day any longer but to msg him the next day with my location ( had dr appt ). He said he'd meet up somewhere as convenient for both of us. Sent him pictures and details of FOB and vehicle; he had in stock. Met up with him next day after my appt, worked out almost perfectly. Didn't take much longer than 20 minutes. He was nice, kind and professional. Tested everything out and I was off doing errands. A bit costly but cheaper than dealer.

I used this company referred through AAA to come reprogram a key to my car because I lost my car…read morekeys. Once arrived, he explained to me he didn't have any keys that had buttons on them, so I'd have to manually lock and unlock my door, at the time that was perfect, and he made me a new key without the buttons, and I was dealing with manually having to open the door. Ironically, I found my keys the next day, and him to ask if he could reprogram the keys would and I would be able to unlock my doors button. He was more than eager to make an appointment but told me he was going out of town and to call him back in a week which I did. Then he asked for me to send him where I work on a text message and he would arrange and come and reprogram my keys for free. I was like great since I had already paid over $200.. I spoke to him on the phone, multiple text messages never responded to me. I would've been glad to give him a five star review if he followed through with what he told me he was going to do for me, but he did not. I am now going to have to find another locksmith to see if they will reprogram so the keys can match and have to pay a couple hundred dollars.

I had a flat tire in July 2025. I have roadside assistance through my insurance company, and they…read morecontacted Alex's Roadside Rescue Service to respond. The responder (I assume it was Alex) arrived at our house in less than 30 minutes and was going to change the tire when we discovered our used minivan did not have a spare tire. So he inflated the tire, used soapy water to find the nail puncture hole, and patched it for us, which was above and beyond what he was called upon to do. I give him 5 stars for his work.

They was fast, friendly and reasonable on pricing. Hopefully we don't lose this key but if so we…read morewill definitely call him! Thanks again

Tony the owner of sego unlocks is the nicest guy. Knows his stuff and wont stop till he figures out…read morethe problem! He is very reasonably priced aswell. I highly recommend sego unlocks!

That moment when you realize you are going to need the services of a locksmith and your palms sweat…read moreand your heart races, that's what we recently experienced. We found ourselves unable to unlock the door from our garage to our kitchen. After trying to become amateur locksmiths with quality education from YouTube videos, we finally threw in the towel. We found this locally-owned company right in our Middletown neighborhood and they had good reviews on Yelp. Within 24 hours a most pleasant gentleman had come to our rescue and removed the rebel lock. He even helped my husband with advice and assistance on installing the new lock, with no increase in the quoted price. The charge was reasonable for lock services in the area and we would not hesitate to use their services again! The business is located on Shelbyville Rd near the Jefferson County Clerk's East Branch Office in Middletown. They offer a plethora of automotive, commercial, and residential locksmith services. They have 24/7 emergency hours and the office is open M-F 9a -6p, Sat. 10a - 2p, and closed on Sunday.

I'm surprised I didn't already review A Cheaper Locksmith. For the last 15 years I've recommended…read morethis company based on our periodic experiences. However, our last experience wiped all of that goodwill away. I'm only writing this review now because I have the promised items in hand. I truly thought I was not only never going to see the keys we ordered and purchased for two cars but that I wouldn't get my money back either. We needed keys for two cars so that we had security if we lost a key or got locked out. One was for an older Mazda and another for a newer Hyundai. We prepaid and waited for weeks and weeks for their arrival. Our weeks turned into months and even after being told our keys were ready, we walked out multiple times without them - super inconvenient after leaving work or school early to get our cars there (these keys couldn't be picked up without the cars). We asked for our money back at one point and were told that would be done. After waiting two months and checking for credits we had to visit the store again to ask for resolution. Did we get our money back? No. Did we finally get our keys, months and months later. Yes. Will I return? Absolutely never. Terrible customer service. I'll be asking my friends for another recommendation.