We used Tom's services twice in a 3 week span…read more On our first time, we asked Tom & his crew to be at our new home at 4 PM. They showed up at 3:45 and unloaded an entire cargo van worth of stuff in just about 2 hours. Tom and his crew all wore masks and saved us the strain of lugging furniture up 3 flights of stairs. The entire crew was polite and followed direction well when I asked that certain boxes be placed in specific rooms. The second time we used Tom's service was just as great. We fell in love with some furniture at Home Goods in Latham but their delivery services were astronomically overpriced. Tom quoted us a much better number. He picked up our pieces from Home Goods the same day and delivered them to our apartment the next morning. Everything was in excellent condition. Tom kept me updated as to the fact that he had picked up our stuff and as to his ETA to our home. We paid Tom via venmo and I accidentally overpaid Tom by 100 dollars. I texted Tom immediately and let him know about my error. He assured me it would be taken care of, and a partial refund was given to me later that morning. I'm beyond impressed with Tom's punctuality and professionalism. I would absolutely recommend his services to anyone who needed a dependable set of movers in the capital region.

Only reason Tom gets any stars is because the actual work he did was good. However, he took my…read moremoney and left me hanging. Then when he got a bad review from me he called to see if he could finish, just to disappear again. He took my money and didn't finish the job.

I attempted to hire them for a move however their insurance and equipment were inadequate. It's…read moretheir side hustle and you can't hate it however, while professional to a degree the quality of the interaction was what you should expect. Not a fully professional service but more of men for hire. So I give them a three for their moxy and the good interaction. Gentlemen, level up -you can earn more fives.

Liedkie did a great job moving my mom out of her home of 50 years to a new apartment. The process…read morewas very easy, and the team that moved her was very polite, professional and careful with each item they moved. During the move they made sure they put items where my mom wanted them, and when the job was done they made sure she was happy with the service and if there was anything else's they could do before they left. They originally estimated 5 hours, but finished in 3.5. They only charged her for the 3.5. A well run organization! I will use them for all my moves.

If you need help with a local move, or you need somebody to load or unload for a long distance…read moremove, you can't do better than Bill and Jamie. These guys were incredibly friendly, cheerful and efficient and went way beyond the call of duty--they were unloading a container box at a flat rate, yet they did extra things that were definitely not within the job description, like moving things into two different buildings and then re-moving some items when we discovered we made a mistake. Bill and Jamie. Be sure to ask for them by name. I have to deduct a star for Clark's front office operation, however. They were the destination warehouse for my Door-to-Door move and several calls to them were not returned. The expeditor told me this is unusual, so hopefully a temporary problem.

I would agree with one of the reviewers below: don't trust them with your valuables and moving. I…read morerecently had a very long distance move. Initially, I really liked the sales team that came and did the estimate. However, they sent a few very unprofessional members to move our apartment and they did not respect our stuff at all. Throwing boxes around, fooling around with our stuff, not taking care for valuable items. We ended up with many damaged items. Also, in agreement with the commenter below, it's very much a bait and switch. As with many movers, they charm you with the initial prices and personality, but they don't represent how the process will go well at all. I was told many times how much space my stuff would take up and then they spread all my stuff out to take up more space and charge me more. My entire apartment fit in 1/2 a small truck (there was another load in there already) and when it arrived at my destination they spread it out into a whole truck worth of space and the last crate has a couple boxes on the floor. No support from their parent company Mayflower either. It sounds like maybe a small move worked for people, but don't trust them with big moves. Their equipment was also old and they don't offer any "extras" included in the deal like boxes, packing supplies, etc. There are so many movers in the area that friends had better luck with, go somewhere else.

Highly recommend this company! I never dreamed of having to order a moving company. I needed last…read moreminute help moving FAST and WELL. This company handled the challenge, taking extreme care and patience to organize the process (to a level even I could not imagine), all with extreme efficiency and with tremendous skill and knowledge. It was like watching a truck being packed by AI. Each member was so kind, professional and this company could EASILY double their service as actual moving counselors (LOL!), as either of the industries, would allow! This company did an EXCELLENT job of helping me to find an additional local cleaning service in their network as well. Kudos to Handy Hands. Marshall and his team are dedicated to your success and I highly recommend them for any move.

do not use this company handy hands labor and now marshall ashley changed the name to handy…read morehandyman labor #1440 central ave albany ny 12205 marshall ashley owner does not carry proper insurance for damages caused by workers.. rude to customers refuses to respond to customers with complaints...share and beware don't let family and friends get ripped off by marshall ashley owner....

I would never recommend this moving company. The experience was unprofessional and careless. They…read moredidn't bother wrapping my furniture properly--my couch cushions were literally falling off as they carried it and were put into the truck completely unwrapped. The movers also kept complaining about heavy items, which made the whole process feel uncomfortable and unprofessional. They also caused damage and then tried to hide. They broke a leg off my bed, said nothing, and left the broken leg on the floor under the bed as if I wouldn't notice. They also dropped a fragile box down the stairs and later insisted they "checked everything" and nothing was broken, which was simply untrue. Their solution to fixing the bed was even more unacceptable. They sent someone out to put epoxy on a part that had previously been soldered, which didn't work at all. Now I'm left with a damaged bed, a box of shards of glass that was previously worth hundreds and a terrible overall experience.

When choosing a mover, you want a company that walks you thru it all from start to finish and The…read moreIdeal Move checked all my boxes! From the initial meeting with Kelly, to my house getting loaded and the unloading 850 miles away we were thrilled with it all. I had several estimates and it was the process to get it all started. Kelly emailed me, texted me and kept me up to date on everything and my delivery was actually a day earlier than scheduled.When you need a mover The Ideal Move is totally the way to go!!

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Don's was my first call to do a "military" move, I've not a regret. Super happy, super-duper…read moregrateful and just very appreciative of all the guys, from Dylan, Glenn, Manny, Snoop and the other guys whose names, I'm sorry, I don't recall. They were all very pleasant, polite, professional and hard working. They packed about 200 boxes that I never could at this age. Not cheap, but really worth every dime. Manny even came back today to finish something up weeks later. An old lady says thank you to all. Happy Holiday's

My closing date was pushed for three weeks very ambiguously (every other day, the target was…read moremoving). When I finally had a close date, I called the movers I had tentatively booked earlier. They told me they were no longer available until September--after my lease is up. They asked me to hold while they checked if something could be done. Naturally, I started freaking the heck out. To add to the stress, I underwent emergency surgery two weeks earlier, and now could not finish packing my apartment. I searched Google reviews for movers who also offered packing services, and reached out to Pony Express right away. I said that my scheduled movers may not be able to move me anymore, and asked about availability. I received a response from Mike almost immediately, who told me he could absolutely help me out before the end of September, and we made plans to communicate the next day. It turns out that my original mover was able to make a miracle happen and I didn't need to use Pony Express after all, but I was so impressed by Mike's service and help. I know that I will be calling them next time I move--which, let's face it, after all this stress, I hope is never.

Mike and His Team were professional and friendly. They were…read moreconsiderate and wearing masks. They made what could have been a stressful move an easy transition. I highly recommend them. Neil from Albany NY

Awesome service! Nick and the team installed a hitch on my SUV. When I got home I realized that…read moremy racks didn't fit in the hitch. I called Nick the next day. It was Saturday. Last day of the month. A VERY busy day for UHaul. Nick said "cmon down let's take a look". Turns out there was a manufacturer's defect. They swapped it out on the spot and I was out of there in 30 mins. This is my 4th uhaul hitch. I never had an issue before,but knowing that they'll take care of you if there is one feels great.

I brought my car in to Colonie UHaul for a trailer hitch today. when I made the appointment, I was…read moretold two hou for the work and given a reasonable quote. when I picked up my car- more than hour earlier than I had expected, I was delighted to discover the final cost was more than 100.00 below the original quote. John was courteous, knowledgeable and helpful, I will definitely return. thanks UHaul!