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    Services - Mach Shuttle

    Town car service

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    Recommended Reviews - Mach Shuttle

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    2 years ago

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    2 years ago

    Excellent service! New car, clean and smell goods. I will use this service for a long time!

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    Orange County Town Car

    Orange County Town Car

    1.7(6 reviews)
    1.1 km

    Wish I could give no stars. My company used this town car service a few months ago for some of our…read morecustomers and we were super unhappy. They were unprofessional and late. When I called the next day to speak to someone about the service, they were apologetic but didn't really do anything to make it better. The lady I spoke to called back to make sure everything was ok and I felt a little better by the end of our phone call. I decided I would try to give them one more chance . I called yesterday and got a quote emailed to me. I told them I would call today if I wanted to book it. I called today and a man with an English accent answered the phone very rudely. Here's the conversation that happened. Me: Hi there, I got a quote emailed to me yesterday and I'd like to go ahead and book that, please. Him: From where to where? Me: X place to x place. Him: are you going to give me an address? me: Um, you don't keep quotes? Him: No. Whats the address? Me: You're being kind of rude and I don't appreciate your tone Him: EXCUSE ME?! Me: You're being rude. Him: *hangs up phone* I called back and it rang and rang and rang and finally he answered and said "what?!" I said "I'd like to speak to a supervisor please" and he said "I'm the owner. Find another service." and hung up on me again. I called back to speak with someone else and he said "DO YOU WANT ME TO CALL THE PHONE COMPANY AND BLOCK YOUR NUMBER?!" I am appalled that anyone would speak to a paying customer this way. We did find a different service. One that's cheaper and more professional. I am livid. I will be writing into their company too. I can't believe that anyone would speak to a customer so rudely and unprofessionally. Needless to say, I don't recommend this "service" unless you feel like being berated.

    If you want to actually get picked up at the airport do not use this company. I had been using…read moreCrowne Transportation for airport transportation for years which is the company they purchased and it's been nothing but problems with these guys ever since. They failed to pick me up twice at LAX so finally the last straw. I'm done.

    In Style Transportation - Newport Beach Car Service in our 2021 Cadillac Escalade SUV

    In Style Transportation

    4.9(232 reviews)
    11.3 km
    24/7 Availability
    Established in 2013

    We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

    I have been using InStyle since 2016 and they have never ever wavered in their professionalism!…read more They show up on time, their cars are always immaculate and their drivers are excellent. Nancy, the wonderful lady who takes my reservations, is highly efficient and precise! 10/10 on every level; they set the benchmark for a quality service!

    Photos
    In Style Transportation - Los Angeles and Long Beach Car Service Escalades.

    Los Angeles and Long Beach Car Service Escalades.

    In Style Transportation - Los Angeles Car Service serving LA, Newport Beach, Thousand Oaks and inbetween.

    Los Angeles Car Service serving LA, Newport Beach, Thousand Oaks and inbetween.

    In Style Transportation - Two new 2024 Escalades finally arrived for us at the dealership after a 10 month wait.

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    Two new 2024 Escalades finally arrived for us at the dealership after a 10 month wait.

    Tri Shuttle - Airport Transfer

    Tri Shuttle

    4.9(171 reviews)
    5.1 km
    24/7 Availability
    On-time commitment

    Had a great experience with Tri Shuttle this past week! We needed to get to LAX from north Orange…read moreCounty and didn't want to take an Uber, deal with the hassle of driving/parking at the airport, or burden a family member with the stress of LAX. We decided to try Tri Shuttle after seeing the positive reviews, and we were glad we did! Unlike Uber, this is a small business, and so it's much easier to be in direct contact with your driver. Tien was our driver both ways. He was friendly, prompt, and a good driver. He texted to confirm our pickups both times, and when we were coming back, he had tracked our flight so he was ready to pick us up at the curb. Getting a rideshare pickup at the airport can be a big hassle, and you usually have to go to a separate area. Then you have to wait for your ride, which your driver may cancel for whatever reason. But with Tri Shuttle, you get picked up in Arrivals as if you're having a friend or family member pick you up. Their customer service and professionalism were excellent (if you use rideshare, you know those qualities can be REALLY hit-or-miss), giving us more peace of mind to enjoy our trip. Would certainly use again!

    I had a great experience with this shuttle service during our recent trip to Disneyland. Traveling…read morewith my 18-month-old daughter can be stressful, but the entire process was smooth and reassuring from start to finish. Our drivers, Tien and Tony, were both professional, punctual, and incredibly kind. They made sure we were comfortable, helped with our luggage, and were especially patient and accommodating with my toddler. Their friendly attitude really made a difference after a long flight and busy park days. The vehicles were clean and well-maintained, and both pickups--at the airport and for our return trip--were right on time. It gave me peace of mind knowing we had reliable transportation, especially traveling alone with a young child. I truly appreciate the excellent service and would absolutely use this company again. Highly recommend to anyone traveling with family, especially with little ones!

    Photos
    Tri Shuttle
    Tri Shuttle - 56 seater coach

    56 seater coach

    Tri Shuttle - Sprinter limo

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    Sprinter limo

    Mach Shuttle - airport_shuttles - Updated June 2026

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