This feels like the best kept secret in California. David at Gread Threadz did an amazing job on a…read morereally tight timeline.

The Bad; no response to my request to refill my pain medications. Making appoints is easy.read more

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

Lucy was fantastic! I had a project for my husband that I put off doing - I needed his logo for…read moreILOVECROSSWORDS.COM embroidered onto two shirts for Christmas. She got right on it and I had the shirts in time for the big day! THANK YOU LUCY!!

Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

I bought my fifth machine at least along with a table This was an embroidery machine only…read more Janome. All is great. There was a problem with the table but it was replaced immediately and I couldn't be happier. You won't be disappointed. Customer service manager is fantastic as well.

Wow! Lots of machines to select from, tons of notions, threads and task chairs. Fairly good…read moreselection of fabrics, a few patterns, and minimal precuts. Customer device was courteous, knowledgeable and good. Lots of parking. I will be back!

Great customer service. Reasonably priced and good quality suits. Will return for next years prom!read more

Way too expensive! I paid over $125.00 for 4 minor alterations. I'm not impressed. Any…read morerecommendations?

I have a custom women's Padres baseball jersey. I'm a breast cancer survivor and this jersey…read morecomemorates my fight. I've got some really cool players signatures on it, but have avoided the back because I wanted to get two large Pink Ribbons on the back of the jersey. The measurement was 4" of the embroidery work and I was told that I needed to pay a setup fee, which I was willing to pay. It took me a few weeks to get my jersey back to the store, but when I did, I was told that someone had already paid the setup fee and that I didn't need to pay that after all. What they didn't tell me was that it would not be the size I wanted. In fact, it wasn't even half the size!!! Then I was told that it would take a week to 10 days to complete it. It took well over a month. Then I was asked about placement of the ribbons. I told them in the center. They were not centered and toward the top. I was also told that I would be texted when the jersey was done. But all communications were done via email only which further delayed the work because I get over 200 emails a day and literally had to search for the communications. They said that they could redo the work, but that I would have to pay the setup fee. And likely wait another 6 weeks for my jersey? No thanks. Now I need to find another embroidery company to see if they can fix this. This has been a horrible experience for me.

Owner Daniel Kim really knocks it out of the park! I brought in for linen cocktail napkins to be…read moreembroidered, and the turnaround time was less than 24 hours, even though there was no rush put on the order. He was friendly, provided clear communication via text and the price point was extremely reasonable. Highly recommend and it is very obvious why this establishment continues to earn high ratings among customers.

Lucy was so easy to work with, fast and prices were really reasonable. I will definitely use her…read moreagain!!

Kelly was absolutely fantastic to work with he was communicative and very sweet. He embroidered…read moreover 100 pieces for corporate swag in a reasonable timeframe. The shop is located right above the Roxy and the pricing was fair.

Jessica at Prographics is amazing. They provide quality service and great customer service. Lots of…read moreoptions for promoting your business and deliver on time.

I get shirts from her through work and the shirts i get are comfortable but the sizing is…read moreterrible. One shirt will fit like a medium would/should and the other is way larger then the first and fits more like a large. If you don't like to swim in your shirts I'd probably try a different company.