Our 2009 BMW x3 shut down while we were vacationing in Virginia Beach. Rob answered the phone (a…read morehuman voice, no AI assistant or message to leave!!). He was very kind, professional and agreed to expedite service so we might be able to get back to Richmond on schedule. He consistently followed up, had the needed parts on hand. On time finish!! Problem solved. Vacation calamity averted. Thank you Rob and Atlantic Autowerks! Martin Caplan

Great team at this shop. Friendly service with clear information & options for repairs. Small area…read morewith chairs to wait on your vehicle. Both this & the lobby were very clean. The services requested were done faster than I thought (the same day I dropped it off). Good communication. Pricing was definitely lower than dealership.

Attentive and courteous service - they clearly explained the diagnostic findings, answered my…read morespecific questions, and were honest about part lifespans without pressuring me to make immediate repairs. I arrived before 8am and they were punctual, greeted me and directed me to check-in; the 1-1.5 hour wait estimate was accurate. I've used them in past years and find them reputable and trustworthy.

5 stars are not enough! The most incredible car repair experience ever, perhaps the best customer…read moreservice ever.....

I called Garrett on a Sunday when the driver-side window on my Hyundai Veloster stopped working. He…read morewas patient and really took the time to explain what might be going on. He walked me through a few possible scenarios and gave me different price ranges for each, both the high end and low end. I appreciated that he was upfront and clear about everything from the start. We talked it through, agreed on a date and time, and he sent over the estimates right away. The part needed to be ordered Monday, so we planned for Tuesday. Then it rained, so he called to reschedule for Wednesday. I liked that he stayed in touch instead of leaving me wondering. Garrett showed up on time, got straight to work, and finished in about two hours. The window worked perfectly afterward. The part he ordered came straight from the manufacturer, not some cheap aftermarket version. He had even checked prices with the dealership and Advance Auto Zone to make sure I got the best option. Since he comes to you, orders the parts, and handles everything on-site, it's definitely a bit of a luxury service--but one that's totally worth it if you value convenience and quality. He was respectful, professional, and clearly knows his stuff. If you want the job done right the first time, Garrett's your guy. Ten out of ten experience.

Recieved same day service and Garret was extremely knowledgeable and professional. Will use them…read moreagain in the future if needed. THighly recommend this company!

Took 2 months to repair family car, which should have taken 2 weeks. Work was subpar, had to get…read moreinsurer involved to rectify my claim - paint didn't match, car doors didn't align, complete incompetence from start to finish.

I use them for their car wash detailing service. They do an excellent job. I have used other car…read morewash services and have never been as satisfied as I have with Mike Duman's car wash service. They offer Wednesday specials for car wash services too. It's a win win.

Lee & David at Autoworks are very dependable and honest when it comes to vehicle repairs!read more

Avoid returning to this Uhaul contractor after hours. It seems to be part of their revenue stream…read moreto overcharge for gas used. I drove 20 miles and put 4 gallons in the 10 foot truck, filling the tank above the mark on the gauge and paper contract- returned after hours. They charged me for additional 4 gallons. The receptionist would not listen to a word of my concern and hung up on me. There are many Uhaul operators in the area, choose a different location- Autoworks is not honest about gas charges!

Traveling from North Carolina to Philadelphia... Car emergency...piece holding my exhaust pipe…read morebroke...making it drag with the smell of burning rubber Kate and the folks at Cottman Transmission... Took us right in... My entire . the car immediately and we were back on the road in leas than an hr! Make sure you check them out...they were truly a blessing!

READ BEFORE TAKING YOUR VEHICLE HERE: 2002 Dodge Dakota overheating. Client states please exchange…read morethe radiator. Business gives general quote including parts price and labor. Technician exchanges the radiator. Not this time, Cottman performs a coolant pressure test, finds no leaks, and presumes radiator is fine because it's not leaking. Sees condenser pulled off to the side and charges to reinstall it(138$ ish total - 2 screws.) Charging to do something that's not going to fix the client original concern. When in all reality a technician has already diagnosed the radiator to be clogged yet doesn't have time to replace it for said client. Could've been a easy couple hundred for a shop, and a couple hours for their hardworking techs but the host didn't stay in the phone long enough for the client to explain properly.

Originally took my car to a different shop on someone's recommendation. That shop told me they…read morecouldn't see me today, so after a little research I found Precise Auto Care. Upon pulling into the lot (around 830am), I was immediately greeted by a technician walking out to diagnose another car. John, behind the desk, told me that my brake job would be one of the first cars in and my car was on the lift lift within 10 minutes. They still offered me a ride home if I didn't want to wait in the lobby though. I waited in the lobby, which was clean, had water, and coffee available as well. While I was waiting, I had multiple interactions with the front employees, the technicians, and John, who is in the process of becoming the owner. They all made me feel welcome and I enjoyed the time sitting in the waiting room. John was a very genuine man as well, and I felt that I was treated fairly, and also saw that he seemed to care about and treat his employees fair as well. The pricing was exactly what I was expecting for quality work, and he didn't hesitate to offer military, and loyalty discounts to customers that came in. Absolutely recommend coming here and this will be my first (and only) stop for any maintenance that I don't do on any of my automobiles.

Would highly recommend! My car had been shaking for months when I drive and they took the time to…read morefind the defective part, order, and replace it; my car runs great now. The price was fair, everyone was super polite, and Don was so kind!! I really got honest and genuine vibes. Thank you all, I will definitely be back!!

The Best Body Shop in town and now the best Mechanic shop in town! The recently corrected a major…read moreair by another auto shop and I couldn't be happier with their service!!!

I own a nice little '06 Mazda Miata, but at one time it had a not-very-nice moldy smell. In a rare…read morefit of do-it-myself blundering, I pulled off the inner door cover and found some mold, but along with a number of plastic pieces whose job was to hold the cover onto the door. I could never get the inner door cover to snap back into place. I figured a body shop could do this, so I took it to Brian at H & T for an estimate. Estimate, schmestimate... Brian just walked over to my car with a screwdriver and a tool that looked like a cross between a can-opener and a screwdriver. Ten minutes later he was done. He didn't even charge me. Now my Mazda is a lot of fun to drive again. Thanks, H & T!