Ralph and Nick are incredible. They are very patient, knowledgeable, and extremely helpful. They…read morespent hours helping me and they did 90 percent of the work. Such a nice experience in today's relationship with customer service.

One gentleman seemed in charge and competent. Wasn't fortunate enough to deal with him. The other…read moretwo shouldn't be the face of any business. I didn't get names, i did not care. I approached one with a simple question that could have been resolved with basic troubleshooting. I did this to gauge their honesty and helpfulness knowing full well I could fix my daughters phone myself. What I was given was "yea it's toast if that's all it does"... zero effort, zero ability. This store is run by clowns and it's a disgrace to a name and a business I've only had positive experience with at other locations.

I'm always very careful with my phone; I have a screen protector and it's encased in an…read moreOtterbox...however, I did manage to drop it and it landed just perfectly, and cracked the screen. I went onto Yelp, my go-to resource, and found Metro Detroit Phone Repair. They responded to my request for quote and they're on my way home, so I figured I would give them a try. My phone screen was not in stock at their location, but they ordered it and said it would be in within 5 business days. The screen arrived, they installed it, I stopped by to pick it up, but when they were prepping the phone to return to me the tech somehow managed to crack the screen. Who knew these things were so fragile? Another new screen ordered, another week waiting for it to come in, the screen was installed and the phone was returned to me with no cracks! Hallelujah! Despite the extra delay in getting my phone back I would still recommend them to you. After all, they still did a better job than I would have!

Zac was quick! Replaced battery and assisted with all my questions. Repair and accessories are…read morereasonably priced. Would use again. Thanks Zac

They were knowledgable and didn't try to charge for things that I did not need. They fixed my…read morecomputer and worked on my daughter's Alienware.

Quick service and communication was great! They fixed our Xbox one within a day! Will be back.read more

Anytime I crack my phone screen and need a quick fix.. this has been my go to for years now. Very…read morereasonable prices and has been a great help anytime I go in with a question ! Overall this is my spot and will definitely be sticking with them the next time I break a phone lol

Absolutely the worst repair shop, 3 strikes for the same service, in a 2 week period. $100 later…read moreand the phone still isn't working correctly, he declined my request for a refund .. I certainly would not recommend this establishment and in my books this guy was rude, disrespectful and dishonest.. Zero stars is all he deserves.. Seniors beware!

I went into Lombardo's the other day to have my iPhone screen fixed. Darn thing was busted through…read moreand through. I had heard from a few other friends that they did great and timely work so I gave them a call. I went in the next day after work and was greeted by the owner, Tony. He was very knowledgable and polite. He said the repairs would take about an hour and gave me some suggestions as to where to kill time around the area. When I came back an hour later, my iPhone looked brand new again. The price for repairs were very reasonable. I would DEFINITELY recommend them to anyone who needs a mobile device serviced. Thanks again guys.

I went to the business and was told they no longer repair laptop computers. They did refer me to…read moreanother local computer repair shop.

Sold me a defective phone gave it back 2 me after he wouldn't fix it or offer me a deal on a better…read morephone with missing pieces screws that hold the phone 2 gether were missing case protector missing cracked screen !! I don't know how he sleeps @ night with this kind of stuff on his mind !! BUYER BEWARE

tecumseh Road location... I drove an hour from Chatham to…read moreget my phone fixed, waited 4 hours... same night i get home, drop my phone on its back with a gel cover and bam the screen breaks again! Worst costumer service ever... They use chinese fake parts to save money... when I called the location back, buddy on the phone started swearing and called me a dumb f*ck lol never again!! Id rather pay the extra few dollars and get a real screen, not a chinese fake one that breaks quick!

Yeah... I guess their "service" only applies to installations they do? I contacted Apple GDS about…read morean install I did as a DIY that is off balance & I can't seem to get right. The generic number then had Apple GDS call me & they set up an appointment for same day, then called back to say they can't service a door installed by another company & cancelled the appointment. So... where is the service?

I'm looking to buy 2 new garage doors and lifts, gonna drop $5000. I tried to call these guys, but…read moreI got 'Your phone number has been flagged as spam, goodbye." Then I sent them a request for quote through their website, and also got ignored. It's been 5 days, where I've gotten quotes from three other companies that apparently want my business. . They may be great, but they never gave me a chance to find out.

Joe Auito and another woman from CyberNerd PC wrote false information about me in an act of…read moreDefamation on social media. Joseph "Joey" Auito and another unprofessional woman claimed work was done on a computer of mine, but I did not pay for the work because the work was not done properly. That is a 100% lie and false statement. The fact that employees of CyberNerd PC would actually write such an unprofessional statement on public social media is reason enough to NEVER take ANY product to CyberNerd PC. For the record, the laptop I received back from Cybernerd PC was literally - not practically, but literally - falling apart in one corner. Screws would not line up or install any longer. I strongly suggest people stay away from Cybernerd PC and the person named Joey Auito.

I would absolutely give ZERO STARS if possible. Took computer in for a glitchy screen, after over 2…read moreMONTHS I finally got my computer back (only because I stood there and waited for him to do it), he turned the computer on to "show it worked", then promptly shut it. After getting home, there was no operating system on my computer. Returned computer to conclude that 'they put the wrong hard drive in my computer', and the 'can't seem to find my hard drive'. Now I'm waiting...again...still. Chad never answers his calls, doesn't return calls, doesn't text or email back, doesn't call to give status updates, give excuses on why things are going wrong, discusses other clients to 'prove' he is busy. I am all about working with small companies... But with the lack of communication, unprofessionalism, and the constant excuses, there is no way I would EVER recommend this company.