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    Macy's

    2.6 (51 reviews)
    Closed 11:00 am - 7:00 pm
    Updated a few days ago

    Macy's Photos

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    Reviews With Photos

    Valentines already
    Bethanne A.

    I like Macy's but wish they would stop moving things around. I am old. The shoes are hideous this year. A few customers and myself had a good laugh remembering the times we wore the same shoes way back when. Then, headed to the flats. Macy's is trying to be more upscale, but I think the majority of customers like the store the way it is. The sales are always good.

    Micheal W.

    I'm bad with names but I received great service at the Macy's Mens Fragrance Department! The young man possibly Hispanic guy was very helpful! He recommended a new YSL parfum and I see why! It was friends and family week and I was able to get 15% off.

    Unfortunate visit....Customer Service was MIA
    Karyn K.

    Gots to make this quick ...Im on limited time to run in and pick up what I'm looking for. The store is nearly empty with many hours to go before their doors close (perfect scenario, right?) It's unfortunate, but a total downgrade for the following simple reasons: 1. I'm basically the sole customer in the lingerie department. I ask an Associate (doing absolute nothingness) if I may have her assistance. I give her my size, she takes me back to the messy non-sale rack I told her I was just at and while she flips thru a few items, she acknowledges it's a mess and states - you'll have to look thru this (huh?) ...and I mention I have a limited amount of time. Does the Associate offer to follow thru and help look for the size I'm inquiring about? Nope. (huh?) 2. Back in the car, thought best to call the store manager and share my experience w/hopes they can improve. Upon calling main number - it's a recording and a few more recordings after that.. so for a quick fix, I hit "0" hoping to reach an operator.. recording states not valid (huh?). Customer service and a good product is what brings customers back (or, atleast for me). Macy's you blew it today by having an Associate misrepresent your company along with having an unnecessary rats nest of a phone system. If you don't care, I don't care... and because of that, my time and money will be spent elsewhere. ps - With recent headlines that Macy's CEO - Mr. Gennette is buying up company stock - fingers crossed he has a hidden agenda to bring back the magic that Macy's was once known for. Sincerely Wishing You Best of Luck!

    Ready to shop!
    Sara A.

    Love love love the quality and prices here! Yes it can be a little pricey but it's QUALITY clothing that can last you years! I love looking through the Last Act section first because you can find amazing deals! They almost always have a coupon you can use and save an additional 15-20% or so. I believe they give you even more discounts when you have their credit card. Their customer service is nothing spectacular! Extra shoutout to Robert in customer service who helped with a return and reorder of the same item that was no longer In stock. You were extremely patient

    The Woodlands Mall

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    8 years ago

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    13 years ago

    Always good selection and high quality clothes.

    Helpful 1
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    8 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    8 years ago

    I loved shopping at the MAC counter!!! They have great service, friendly staff and very knowledgeable.

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    8 years ago

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    17 years ago

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    12 years ago

    we worked with a guy named john Teague what a mistake he was very unprofessional and rude I have never been spoken to like that before.

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    14 years ago

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    Page 2 of 2

    Ask the Community - Macy's

    Do you provide ear piercing service?

    No, Claire's does and is in the mall.

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    Review Highlights - Macy's

    The men's fragrance department had some small cologne sprays in our favorite designer scents.

    Mentioned in 2 reviews

    Read more highlights

    Crane's Dress Boutique

    Crane's Dress Boutique

    4.5
    (14 reviews)
    0.4 mi
    $$

    The store has so many different dresses and styles, but what makes the store top notch is the gem,…read moreMichelle! She is so wonderful and patient. As soon as my daughter and I walked in, shopping for my MOB dress, she greeted us with a warm smile and asked how she could help us. I told her what I thought I was looking for and she found dresses that she knew would look good on me and make me feel special. We walked in as customers and left as friends. I will recommend this store to everyone, because Michelle makes it special!

    I went prom dress shopping with my dad (single father) and I found the perfect dress. I'm very…read morehappy with the dress itself, but the experience wasn't great. Since my dad wasn't allowed near the fitting rooms (which I understand) I expected staff assistance but I had to ask for help multiple times because I was alone. I was told to "hang on" and was never returned to. When I asked my dad for help he was quickly told to leave the area. He also wasn't welcomed in the main waiting area, so I couldn't show him my dress on the stage like other girls were able to do. I had to show him separately. I believe the store could be more welcoming and supportive of father-daughter pairs. We just wanted to share the same special experience as everyone else. Despite this we still purchased a dress because I loved it.

    Photos
    Featuring Jovani for the Holidays. Shop in store or online at CranesDressBtq.com!
    Featuring Jovani for the Holidays. Shop in store or online at CranesDressBtq.com!
    Homecoming 2018 is Here!                        
  Come by to find your perfect dress, or visit us online at cranesdressbtq.com.
    Homecoming 2018 is Here! Come by to find your perfect dress, or visit us online at cranesdressbtq.com.
    Crane's Dress Boutique

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    Upscale For Less

    Upscale For Less

    1.9
    (15 reviews)
    0.5 mi
    $$

    No wonder this place is going out of business. All of these signs made me feel like I was being…read morethreatened by management and I did nothing wrong.

    I've been shopping at Upscale for many years now, I have told many of my friends and co-workers…read moreabout the great deals and cute clothes that they sell. After this week, I will never step foot in this store. This started on Tuesday night, I looked online to see what time they closed and it said 8PM. I got off of work and walked in around 7:10, started to browse and saw an outfit on the wall that I needed, I asked an older woman working there if she could get it down for me and she did. She went back to sweeping the store in a hurry, and as she was sweeping I over heard her telling another customer that was with her daughter that one of her associates "didn't show up to work today and that she was having to close the store down at 7:30 today." As I'm still browsing she abruptly approached me and asked "Are you going to buy? Because I'm closing at 7:30." I told her I would buy it if it fits, and that I needed to try it on. So she lead me to the dressing room and I tried it on. While I was trying it on, she was rushing the other woman as well, and the customer told her that she had driven here all the way from Humble, she clearly was not happy either. The outfit was too small, so I ended up leaving. I didn't get too upset because from my understanding this woman was probably short handed and I just planned to return the next day. Although the manner this woman approached me was very unprofessional. Wednesday evening, around 7:15 PM again, I walked in and saw the same older woman working and another younger girl working. I thought to myself, good now I can shop without being rushed. I make my rounds and picked out a few things to try on, and asked the younger girl if she could get me a bigger size on the same outfit that was hanging on the wall, as she's doing so, I tell her that I was in the night before and I was basically rushed out by that older woman because she was closing the store down at 7:30. She didn't really react to it and just said "Yeah we always close the dressing rooms at 7:30 so that we can get out of here right at 8PM." I'm thinking to myself, wow. I've never heard of a clothing store that closes the dressing room early, only to benefit the people working there. I mean working retail, you close at a certain time, and that means the dressing room too? Am I wrong? So I continue to look and here comes the older woman again, telling me "Are you buying?! because we close the dressing room at 7:30." At this point I'm pissed. I tell her, "Look you did this to me yesterday, and I came back today, your sign on the front door says you close at 8PM. I've shopped here for many years and I've never known anything about you not allowing people to try on clothes at a certain time." She snapped back at me and pointed to a small hand written piece of paper taped on the wall near the dressing room that said something about them closing it at 7:30. Then she said "You must not shop here that much if you didn't know, there's a sign right there, and smirked and just kept pointing at the paper." She blew me off, she was extremely rude and disrespectful to me. So I go inside of the dressing room and I'm so upset that I didn't even bother to try on the clothes and told my daughter let's just leave. I kept my cool and left, I took a picture of the entrance door. What gets me is their return policy, even if you have a receipt you can NOT return or exchange a dress if you buy it. Which means if I walk in there at 7:35 and I'm not allowed to try it on, if I go home and it doesn't fit me, I'm screwed out of my money. Someone explain to me how fair that is to a consumer? It just doesn't make sense. I'm not the type of person to ever linger around shopping after a store closes either because I've worked retail for over 15 years and I know how frustrating that can be. To me this is just bad business. We are the ones keeping that business open by purchasing their clothes, but if they continue to have this type of outlook on running a business, it's not going to last. She was beyond rude, no sense of what customer service is. I had an encounter a few months ago with another older thinner woman working there that was chewing out one of her employees in front of customers and that was very unprofessional as well. I don't know if anything can even be done by my complaining, since it might be privately owned. But I will say that I do NOT recommend anyone spending their money there. I much rather take my business elsewhere. That's a nice shopping center and they shouldn't treat customers that way.

    Photos
    Upscale For Less
    Upscale For Less
    Upscale For Less

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    Macy's - deptstores - Updated July 2026

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