One Star - Discriminatory Treatment at Dick's Sporting Goods Batting Cage…read moreI visited the Dick's Sporting Goods location at Woodlands Mall on December 20, 2025, around 3:30 PM with my son to use the batting cage, a service we paid for. What should have been a positive experience turned into blatant discriminatory treatment by an older male employee (white hair, beard, thin build, appeared to be Hispanic) working the batting cage area. To be clear: anyone of any background can engage in discriminatory behavior, and that's exactly what happened here. When we entered the cage, it was already a mess with balls and bats scattered everywhere from the previous customers, a woman and her child whom this same employee had just been assisting. We didn't complain; we just started our paid session. While my son was batting, he accidentally made contact with the t-post. This employee shouted at him from across the store, "Hey, that's a $300 bat." Not a polite request to be careful. Not a conversation. A public reprimand from a distance, as if we couldn't afford to replace equipment or were being intentionally careless. When our time ended and we left the batting cage, he came up to me again and, full of sarcasm, he said, "Hey, baseball guy, can you go back in there and pick up all the balls?" The same mess that previous customers had left, which he had never asked them to clean, and which was already there when we arrived. I paid for a service, not a cleanup shift, but I didn't want to escalate in front of my child, so we complied. As we left, he made a sarcastic comment about being a "gentleman and a scholar": passive-aggressive condescension wrapped in polite words. Here's what I observed during the 40 minutes I was there: He watched us like a hawk the entire time we were in the store. He was pleasant and helpful with other customers who appeared to be white, including the woman whose child left the mess we were told to clean up. He stopped what he was doing specifically to police our behavior. This is textbook discriminatory treatment, the kind of microaggression that people of color experience regularly in retail spaces. I don't work for Dick's Sporting Goods. I was a paying customer trying to spend quality time with my son. Instead, we were surveilled, publicly reprimanded, and required to perform cleanup duties that other customers were not. To other customers of color: be aware of how you may be treated at this location. To management: Your employee's behavior on December 20, 2025, from approximately 3:30 to 4:10 PM was unprofessional, discriminatory, and created a hostile environment for my son and me. This employee made my son visibly uncomfortable, and you should consider yourselves fortunate I chose not to make a scene in your store. I don't anticipate corporate accountability, but I wanted this documented.

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

Perusing the aisles and they do have a handful of good stuff. Camping, hunting, fishing, you name…read moreit they have it. We enjoy coming here as they are not really busy. Service is great here too, staff are available to answer questions. Value for the price is a bit high on some things.

Just used 2 gift cards at Academy for shoes & a pair of pants. The system wouldn't accept them, so…read morethe cashier said the manager's name & he rolled his eyes & started helping other customers instead. I almost just walked out... But after helping a few customers he finally asked what the issue was. He said push the red button instead of the green one. It was a quick easy fix. if he had just assisted and not rolled his eyes. VERY unprofessional.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

The best outfitting store in the area! Mr. Scott was a true pleasure with whom to exchange ideas on…read morefly fishing-- from needed gear to extreme conditions. His staff was absolutely the most team oriented group with all providing help and no one trying to be superhero know-it-all which happens way too often. Their prices can't be beat, and speaking from personal experience , it is a great escape from the drama of having horses and/or dogs in surgery at the best Vet Hospital in the world (totally unbiased as I am 3rd generation Longhorn). Go enjoy the low pressure, high intellect of this great store!

I ventured into Bear Mountain right after the holidays to get properly fitted for hiking boots…read morebefore an overseas backpacking trip. I've done a bit of day hiking before, but never been professionally fitted or been on multi-day trips. I wasn't sure what to expect, but I could not have been more pleased. The staff was very friendly and knowledgable. The guy who helped me spent a lot of time answering questions and helping me be sure I got the best fit- and I ended up with a less expensive boot than I expected (which never happens). They had really good sales at that time, and I ended up coming back the next day to get a new pack. On the following day, I found an equally friendly and knowledgable staff. A friendly staff even after the holidays is the sign of a good shop, I think. Anyway, If you are looking for hiking, camping, or kayaking gear- start here.

Second time here but first time inside. Only came first the free Easter bunny pictures that my…read morecousin booked online. But wowzers! It was a lot more to see. I even was considering buying a vacation. Too many hurdles tho. Love it here! It's like a dealership for fishing

this review is specificaly for the marine departments. I have had a boat there several times for…read moreissues that originated after purchasing the boat form them. A host of issues have come after that and everytime I bring it in for service It never actually gets resolved. i have a boat that doesnt display fuel levels that is only a year old and it never seems to get fixed for one excuse or anohter. the boat engine coninuesly brakes down and has to come back for warranty repairs but everytime they complete a warranty repair it has a new issue as soon as I pick the boat up. when i purchased the boat here the parts that were upgraded were never returned to me even though I did request them. the batterys that were sold for the trolling system were billed as deep cycle battereys but i recieved basic drive batterys. now the most recent issue the mercury motor has left me stranded in the bay for the 7th time and the dealer just acts as this is a normal thing for a new boat. avoid this center at all cost. go a few miles down the road to big d mairne atleast they have a compatent technician there. i have escelated this through the marine department and have recieved absolute garage customer service from the sales manager at this location.

Would not recommend this REI. Not a lot of actual hands on…read moreclimbing and hiking knowledge in the back packing area. Men's clothing manager is sharp but the other gal was clueless as to how to layer for high altitude climbs. Friendly at check out but they need more people.

From this shopping experience I remembered why I stopped shopping at REI. I am a jack of all…read moretrades so no particular day might be the same for me and that includes my clothing choice. Follow along because this prelude plays a part in my review. On this day the sun was blazing and I had some demo work outside so I am in a long sleeve sun blocker shirt, work jeans with some stains, a pair of steel toe boots and a boonie hat. I researched and saw that this was one of the few places that carried Buff Coolnet UV protection neck gaiters so this was my primary reason going to REI. I walk into the store start looking around and a sales associate pops out of now where and asked if I needed assistance. Harmless enough until I walk to the location that the neck gaiters were at then I hear on the intercom that Mr. ???? is needed in the area that I was in and the phone rang near me. Still Harmless?? I am still looking around next thing I know I see a CUSTOMER (Loss Prevention Specialist) out of the corner of my eye. At this point, you are probably saying to yourself really....Ok, let's continue then. I see some items that I have been looking for which are on sale so I pick up some Thermocell canisters, natural bug spray, a couple of first aid kits, and some other things I do not remember. I thought these would be some good stocking stuffers for friends and family. I move to look at the carabiners and this CUSTOMER slowly moves over in the same area. Now I am like really dude!!! I look around the store three regular customer on the right side of the store looking at kayaks and bike gear, two older regular customers on the left side with three boxes of boots open, two sales associates at the front. I proceed to go to the backpack sale section and as I am looking at the prices and the craftsmanship of the material, this guy is following my every move passing by me twice looking at the items in my hand. At this point, I mentally say Game On! Most Loss Prevention personnel cannot maintain eye contact because they do not want to be detected or their facial expressions tense up (micro expressions) and if the subject that is being followed make erratic moves then it is hard for them to follow a normal pattern of surveillance so every time he proceeded to follow me I did a quick button hook and end up in the same location as I started from but in a closer proximity to him. After about 15 minutes of this cat and mouse, I turn and walk up to him and said, "Look dude, I have no place to be at the moment and I have the time if you still want to play theses games!" He replied, "Sir, I am just shopping". I said, "If you were just shopping you would not have been following me for the past 15 minutes while I shopped and like I said I have the time." He looks at me and walks away as if he is shopping. I reported the incident to the Team Lead Associate at the front desk and they seemed befuddled and said, we do not have Loss Prevention, sir. I described the guy, black polo, khaki cargo shorts, chaco sandals, hairy arms, dirty brown hair and the Team Lead states let me try to find the guy you described. The store is a small REI and the Team Lead leaves and does not return. At this point I am looking at the front door and no one has exited. The other Sales Associate started ringing up my items a bit nervously making small conversation. Once she found my information in the system for REI rewards, she looked up with a normal customer service smile nervously ( she knew what was going on) and gave me my receipt and told me to have a good day. NOW, I remember why I stopped shopping at REI and order most of my outdoor gear from Backcountry.com

It's always a stop in for me when I'm going next door to Trader Joe's. They've got all kinds of…read moreitems from outdoor clothing, shoes, camping gear, toys, gifts it's a fun place to just browse around. I've found great deals on shoes and jackets when there's end of season sales. Check them out, especially if you're looking for outdoor gear!

One of my fave camping stores from my old days living in Montrose…read more They still have some of the friendliest staff that constantly asked us if they could us with anything. They have tons of fun gifts and great selection of hiking items such as tents , boots and hiking socks. Would definitely return.

Great service at your Galveston store! Helped me find and replace a stern light and saved my…read morefishing trip.

Horrible experience was asked to leave for simple being in the store to long maybe it's because I…read moream Latino. Anyways I'll take my business to BASS PRO SHOPS.

I use to buy my suits from suit supply in San Diego and was referred to this location by one of the…read moresales persons at the SD location. I go here due to the suits being custom made but thats not really the case. Admittedly, i have gain weight so they usually don't have my size in store. They'll let me try on what I can and then usually tell me to order online and they'll tailor what they can. The sales persons are nice and generally say they don't have my size due to me being stocky (Euphemism for you're fat, lol). They don't mix the clothes so you order the entire suit as a whole. Meaning, if you where a 50 for the jacket, you have to get the 55 for the pants. You can't substitute to a 36/38 in pants. At least thats what this store told me. I'd say if you're smaller than that then it is a very good store. They just need to make an xl one for me, lolol. I like my suits custom so I just make an appt for Balani or Tom James. I just don't like driving through Houston traffic if you know what I mean.

Some of the most helpful and friendly staff I've come across…read more I recently purchased a suit from SuitSupply and was struggling to get a certain tie knot for an event this weekend. The staff was more than happy to help so I came in at a non-busy time. I was even able to pickup some new pant and shirts to pair with my suit. A+!