Brandon was great! Fitted me perfectly, even went out of his way to assist me in ensuring the fit…read moreonce my tux arrived.

I paid ~$300, rented a tuxedo from them, and returned it the day after the wedding. Their…read moreinstructions said to peel the old label because there was another label for returning the package, and I did so according to that. Now, after 3 weeks, I see a $225 charge on my credit card because the package has been stuck in FedEx. I contacted Black Tux, and they told me they will not give me my $225 unless the package is delivered to them. It is just frustrating. The same issue has happened to my 2 other friends in the same event that had ordered tuxedos from the Black Tux, and they had charges on their credit cards after the event because the package was not delivered to Black Tux by the shipping company. Update: After I posted this review, they contacted me and removed the charge from my credit card account. Therefore, I bumped up their rating here. However, I wish they had done this before I had to spend a lot of time communicating with them, researching online, posting reviews for them, etc.

The new manager was so considerate and attentive, and took the time to help us pick out an outfit…read morefor a company party. The staff were very helpful, asked several times if we needed assistance, the store was very clean and orderly, and they were restocking as we spoke, the prices were on the high side, but that's not of their own doing but they had plenty on the clearance racks, and they were sure to point that out and to let you know of additional savings very helpful and we will return.

Inez , the manager there always greets me with a smiling face. Also the employees there are always…read morekind and helpful. The customer service and selection are always top notch. Im Personally thanking Inez , and her staff members. I'll certainly keep shopping here in the future. - Will

Why do I bother??? I needed a few shirts and a pair of slacks (all purchased from Jos A Bank)…read morealtered at the Champions location but the person behind the counter insisted I have all the items dry cleaned before they would take the items for alteration (most weee already cleaned). I called the Woodlands location to confirm their policy and they said it was not their policy and would accept my items for alteration. This is not the first time I've had horrible service at Jos A Bank Clothier. This is the last time. I will find another place to buy suits and shirts and an alteration company. I will never use Jos A Bank ever again.

This was my first time inside your store and I will say that it was an absolute horrible…read moreexperience. We had been looking forward to coming in here for the first time, as we saw the store had a wide variety of really nice suits, shoes and shirts. We came today to get my son fitted for a few items. At entering we were greeted by a really sweet younger Asian woman and she asked what we were looking for. We let her know that this was our first time and what we were looking for so she started guiding us over to the open shirt wall to see my son's size. Everything was going great UNTIL another worker came over. An older African American woman swiftly walked up and snatched the shirt that the Asian worker was holding and said "uh uh, that's not what we do.. we need to measure him." We were all taken by surprise and I can't put into words all the things that happened next. It was a whirlwind of the older lady demeaning the younger one and rushing through measuring son. When the younger worker would try to speak the older lady would snap back quickly and contradict what she said and then she ran off, got a shirt and said "ok are you ready to check out?!" It felt as if she was rushing for us to leave! I told her know we are here taking our time to look around. She then said well what else do you need? (But rushed and with attitude). I let her know that we came to look around but were looking for ties, pants, shoes...and she interrupted and then picked out a tie after seeing a swatch of color we were looking to compliment. She kept rushing and wanting to check out... but I didn't understand why we were rushed. Finally, I said firmly that we were not in a rush... We were just looking around and taking our time to see what else you have. She seemed offended , although I said it nicely, and she said she would just take the shirt she picked to the checkout. We were glad she was gone! In the middle of all that, the younger worker had walked off because she'd been disrespectfully booted out of the conversation. We continued to walk around and look for ties and socks and even different shirts. We then found a shirt that we like better. It was still a white cotton shirt, but a higher thread count from the Reserve section. Then a third worker came... She was a more mature Caucasian lady. She asked if we needed help and we said no that we were just looking around and seeing which shirts we liked better. She was very pleasant and offered help if we needed it and walked away. We were comparing the shirts, and I took the Reserve shirt apart to let my son feel the difference and make sure it fit. We were 99% sure that we were going to keep this shirt as it was better quality and threadcount than the initial shirt we were given. All of a sudden, the African-American lady came up and said very loudly in front of other customers " uh uh ma'am, we don't open up shirts here". (However, we were at a table where they're clearly had been shirts opened up because the plastic collars had been taken out and pins were on the table... Those were previously there before us. ) also I think she thought she was talking to a five year-old kid the way she was trying to correct me. I let her know that we wanted to try this on to make sure he liked it. And she said no we don't do that. It's the same shirt that I gave you. I let her know that it in fact was not the same shirt. It was a different shirt . She contradicted me and said your shirt is at the front. I already put it there.(with an attitude.). I let her know that I had taken back the shirt that she gave at the checkout and it was with us, and I showed her the difference in the quality of the shirt. I said this is not the same shirt. It is a total different thread account and it's not see-through. She said no, and then she saw the shirts next to each other and she was going to try to prove me wrong, but then realized that they were actually two different shirts . Then she said oh well anyway we don't open up shirts to try on. I then ask her, so now that I've opened it you're not going to allow my son to try to try this on? She then said I guess it's OK but we don't do that . We proceeded to try on the shirt and we ended up purchasing the shirt, under shirts and a tie. I honestly did not even want to stay there to make a purchase because she was so rude and disrespectful not only to myself, but to her coworker. However, my son really liked what we had picked out so we proceeded with the sale. Unfortunately, she had to check us out and she not once looked me in my eye. However, she thanked my son for the purchase and wished him well. The store has a lot of great selections, the price is not super expensive and it's very close to our home. However, due to the expanse with this woman, I would not want to come back here again. I don't know if she was having an off day or if that was her regular attitude, but I truly felt sorry for her coworker.

They tried to screw me on the Internet on a 50% off sale with adding the $5.95 shipping to the…read moretotal amount in which it came out over $10 more. Plus it took me 2 hours trying to log on their website. It wouldn't work and their message said they are very busy. Took the survey at the end and gave them all 1 stars because chat line person wasn't knowledgeable. Then my chat survey just disappeared before hitting the send button. This site is way to much drama to mess with. Only a few pieces of clothes are chic in the store. The rest are boxy and way overpriced and even have a bland matronly look. You have to spend $500 first the lady in the store told me to get 5% off of the passport program discount. That's the worst discount program I ever heard of! Why $500? That's no incentive. Plus sometimes I'm just left to wander the store unhelped because a shortage of employees. Never again Chico's! Too many negatives

We just finished at Chicos in the Woodlands Mall. Jasmine helped my wife. She was spectacular. She…read morewaited patiently on my wife while also attending to other customers. She picked out thoughtful suggestions which were a giant hit. I would highly recommend this store and big Kudos to Jasmine! You are a superstar!

I like this location in reference to clothing choices and styles, though the staff member I was…read morewith was nice, I felt like I was being rushed while trying on options for slacks/ suit pants. It kind of felt like I wasn't wanted in the store or maybe it was just because it was close to closing this day. Overall it is an okay location.

My aunt who is from out of town came to shop at this location and felt very disrespected by the…read moremanager it is ridiculous that she was spending money at the store and was made feel uncomfortable by the way she acted.This behavior is unacceptable.

This place is incredible and the guy who runs it is superb!!!!! I've been to every men's suit and…read moretux place in The Woodlands area including Conroe and Spring. I've been disappointed with every single one of them. Either they're overpriced, lack of quality clothing, not having what I wanted in stock or customer service that is terrible in an industry that requires quality customer service. It's right next to Nordstrom's (ironic, isn't it!!), 1st level.

I had an absolute fabulous experience at buckle. I was shopping for jeans and I didn't know where…read moreto start immediately Brailey and Kiyani helped me find my size and style perfectly. BRAILEY put me in a dressing room and gave me tons of options to go through. It definitely made my shopping experience less stressful. Before going in I didn't know my size and style but walking out I went home with the best pair of jeans I've ever owned. Thank you so much! I will definitely be going again with my size card Brailey made for me!

I went in to return some shorts that unfortunately didn't weather the washing machine well…read more Chrystal was kind enough to give me a store credit so I went in search of a pair of jeans. After looking around for 5 minutes Chrystal came over to talk to me about what I was looking for, how the jeans fit and what sizes would work for me. She had a few pairs picked out, the Billie fit great. I told her I wanted a skinny jean as well, she brought back exactly what I needed in the perfect size. I spent more but left a happy customer!

I didn't know I was in Madewell. A purse in the window caught my attention, and I turned around and…read morewent inside. I was only in there a second before I picked up this and looked at that. I spotted two pairs of shoes, jeans, dresses, etc. I liked everything. Honestly, I didnt think Madewell was for me, and I thought they were pretty pricey. How wrong was I? Shame on me! That didnt have the shoes in my size, but that was alright. The sales clerk was so nice to order one pair online for me. The second pair was sold out. I started adding more things to purchase because the clothing at Madewell is not that pricey at all. Also, they had a great sale today, and if you give them your email, that was an additional 25% off.

11.14.24 My oldest daughter came to visit and we went…read moreshopping. She loves Maxwell blue jeans and their work pants. The store was organized and the staff were helpful. The stylist helped my daughter so much. She found some great jeans, jacket and some T-shirts. My daughter also ordered some dress pants they did not have in the store. I forgot to take photos. Maybe I will remember next time.