Wow. BLACK people do not buy or store here. Racist people and Austin takes the cake they have the…read moreworse service and Austin will laug in your face all family and they will get mad at you if you want to leave there boat motel or slips. Damaged my boat with fork lift and fish finder was loosen and sitting on the floor and cover post bent. I never really took the boat out and they tore it up

FYI. I am on my third boat currently 45' cruiser. Before 30' and 20' sea ray's (not purchased at…read morePrince William) Never Never Never. Terrible customer service in the parts department the woman There could not be more bossy and condescending. There was only one nice sales guy Walking up to the show room I heard staff yelling at the detailing and mechanic crew Then it all made sense after I see this eyesore of a boat with Trump wrapped on it. I am a Hispanic Businessman and I can say that I felt the racism from the moment I stepped in. I don't need political opinions this place will never see a penny of mine and I hope no one else

I went to Backyard Boats to get a trailer and a fish finder installed in my Hobie kayak. Hobie…read moreKayaks are designed for Lowrance systems, but I went with Garmin instead which is a trickier install, but Travis did a great job, and the install cost was extremely reasonable! They do all kinds of installations here for those like me who aren't super handy. Jay also made the process of purchasing the trailer pain free. All the titling and registration paperwork was done there, no trips to DMV! They have a great selection of Hobie accessories along with other types of kayaks and small boats. Cool store located in an industrial complex. Everyone is very knowledgeable and friendly here. I recommend this place for all your boating needs and especially for anyone looking to have Hobie kayaks serviced or accessorized.

These folks are so great to work with! I bought my second boat from them after buying my first…read moreabout 35 years ago, and it's never been anything but a pure pleasure to work with them.

I had another issue with the water pump, I thought I really damaged the motor, but they fixed the…read moreissue better than the previous shop and much faster! Gotta admit these guys know their stuff, will repeat

Stay Away, they are literally thieves. Long story short, they told me the ecu was defective and I…read moredecided to order a used replacement part (which cost $500). I brought the part to them to start to repair to only find out that they didnt even use the part that i brought them. I confronted the older gentlemen (owner?) and he gave me the most ridiculous story and tried to cover up their lie. I told them that I knew they were lying and to just give me my part back which they claimed they threw away. I left that day and told them I would report them to the authorities for stealing a $500 part and magically they made up a completely different story and they found the part that they were supposed to replace. I went and picked up my part the next day. Total scammers. Be aware and check their work. I will continue to report them on all fronts.

I had a car dolly towed to Holly Acres after they closed and I returned at 730a the next day. They…read morewere OUTSTANDING! They sold me 2 new rims and tires for my trailer after carefully measuring and ensuring that the offset was correct. Their pricing was great and they replaced both tires/rims AND helped me get car back on the dolly to continue my journey. I was on the road in less than an hour!

I have stored my camper here for the last 2 years, they are pretty chill and helpful. There's also…read morea store that has RV stuff and a maintenance shop. It's convenient to have the dump tanks and way to rinse out tanks where my camper is stored.

The guys came all the way to California MD to help with my boat's four AC units. Professional,…read moreskilled, easy-going and willing to teach me along the way. Good work is hard to come by but These are guys you can trust!

Second service call to add safety item and adjust first repair. Came on time and has great…read morecommunication. Thanks

We are so happy we bought a boat that happened to be stored at this marina... Both the office staff…read moreand the owners went out of their way... Above and beyond... What we would have expected! Both Linda and Michael are friendly... Knowledgeable... And extraordinary people.... We will definitely be back for any maintenance... Storage... Or just good conversation!

We were traveling down the Potomac River in our boat when a belt came loose from our engine. We…read morecalled Ez Cruz and they told us to come to the marina to see if they could help. We got there and they were so helpful and helped get the belt back on the engine. We couldn't thank them enough!! They saved the day for us!!!

We are new to boating in this area and were looking to establish a service relationship. We opted…read moreto winterize here after last season and test the waters. It's been an excellent experience. Notably, their team has been easy to work with--consistently responsive, knowledgeable, and transparent about pricing. They tackled our "to do" list of maintenance that we had put off until the winter and kept us in the loop on their progress at each step.

I've been a slip holder for a few years now I love the staff. It's amazing marina the restaurant…read moreHarbor Grill is right there available. The staff there is great; Susan is lovely, the mechanic Anthony is friendly and helpful, karla is always warm and inviting, very down to earth, The food is good. They got music on the weekends. You get full service Marina there beautiful pavilion nice restrooms with showers with privacy, plenty of parking a very nice, easy on off 95 waterway,

Called Holly Acres because they are close to my home and they can service RV's. Took my class a…read morediesel in with a few concerns and explained I have an extended warranty. They said they can deal with the warranty company and it's not an issue. After nearly 4 weeks, it's ready to be picked up. Despite my warranty they ant me to pay extra money that the warranty company won't pay them for their markup. I did not agree to this nor was I informed of this prior to the repairs being done. The service manager didn't seem to care either way and was very dismissive when I questioned their business ethics. I was told prior to dropping it off, by a member of their parts staff, that they didn't do business this way. Apparently they do. I guess if you're in a pinch and don't mind overpaying, use them. Otherwise I'd suggest going elsewhere to a business that honors your warranty and is upfront if they don't. Update: The owner of Holly Acres reached out to me after this review posted. He claims that I should be upset with my warranty company and not him. The warranty company didn't want to pay the labor hours that his technician wanted to do the job. Talk about the tail wagging the dog. Zero concern or regard for your paying customer. Zero regard for a consumer that purchased protection for their purchase. It's clear they are only interested in the money aspect and not taking care of their customer. Second update: Picked my RV up this morning. Very cordial and polite with the staff. The owner, Bill, shows up to confront me. One of the service members must have called him when I arrived. He literally confronts me in an effort to tell me I know nothing and that it's not their fault. He even tried to claim that I approved the additional charges because I signed the work order. When I told him I was asked to sign it AFTER the work was completed so that the extended warranty could be claimed, he insinuated I was lying. He went as far to tell me that I was slandering his company. The fact that he showed up to confront me lets you know exactly why the business is run the way it is. I don't blame the employees, I blame him.

Called in spoke to service about getting an estimate for the damages of my fifth wheel due to an…read moreaccident also a lot of warranty work since my RV has a full warranty was quoted $180 for diagnostic when I got there after over an hour I get a diagnostic feat of close to $1, 000. Service way to set it's 180 dollars for each job and why was there an accident estimate that they charge me two times $180 she said one for interior damages one for exterior damages. The manager came started off by not listening to me and cutting me off all I was trying to understand all these charges of course had a bunch of questions in the process the service manager said to me I should take my RV somewhere else multiple times. This guy is not a management material he speaks over you never listens and gets aggressive and most importantly costing the company a lot of money. My Geico would have paid this company thousands and the warranty work which I have problems with slides and some other stuff would have added thousands of more in their pockets but yet he sacrificed all that money for his company he works for for diagnostic chump change which at some point I even agreed to pay multiple diagnostics but at some point he mentioned again if we are going back and forth like this I should take my RV somewhere else. First of all what back and forth I was trying to understand the details and at no point I was argumental secondly good job for costing your company thousands of dollars I wonder how many other people end up leaving because of you and your management skills what you don't have

My wiring was a mess(mice) and I had let my 15HP Evinrude set for 2 years. John took it and…read morestraightened it all out. Carb overhaul, waterpump and lower end refresh. Expect to enjoy its use again.

Excellent service! Not unreasonably priced. Seems like a very trustworthy chap. Sent pictures of…read moreeverything he found wrong and and fixed.