I asked her to tint my brows she said she didn't have my color and that my eyebrows are too…read morethick??? So she did it, and I looked like a clown. I asked her to remove it and she used nail polish remover?????? She was rude when I said I Didn't like it, she also isn't lgbt friendly. Rude! I'll never come back. Definitely stay away. (My brows looked like that after she cleaned up). When I asked about the price she rudely said can you read? Actually I can, I'm educated in four different languages fyi. Transphobic !

I have desperately been looking for a place to get my eyebrows threaded since moving back home to…read moreWestchester. I am so glad I found this place and can confidently say that I will be coming here regularly! Telma is the woman who took care of me and she was so sweet! She did my brows and upper lip and did an incredible job! I told her exactly what I wanted, which was to keep my eyebrows nice and thick and pretty much just to clean them up. She understood the assignment! Haha. Also the price is amazing. I will definitely be going there again, and I'll be bringing my boyfriend along with me because his eyebrows surely need some love and I fully trust that Telma can handle the job!

This was the last straw for me…read more I drove all the way to the Bedford Hills location for what I understood was my scheduled appointment after being contacted about changing my appointment time. When I arrived, I was told my appointment had never actually been changed and was still listed for an earlier time. Instead of trying to fix the situation, I was simply told they couldn't take me. There was no real attempt to accommodate me, squeeze me in, offer a coupon, or make up for the inconvenience. I was offered another appointment on a different day even after explaining that I was leaving for vacation shortly and today was my only opportunity. This location is not close to my house, so I wasted my time and gas driving there for nothing. What made it even more frustrating was the lack of empathy. I left feeling like my time didn't matter. Unfortunately, this isn't even my first scheduling issue with this location, and I've had friends experience scheduling problems there as well. At this point, the service feels inconsistent and unprofessional. Ironically, I ended up finding a local waxing boutique that fit me in the same day, was much closer to home, and charged less than EWC. That made me realize there's no reason for me to keep driving out of my way and paying more when there are businesses that provide better customer service. I won't be returning to this location, and I wouldn't recommend it based on my experience.

Unbelievable that you didn't even respond to my specific complaint. It would be nice if you read it…read morebecause obviously Sydney was not my technician I was talking about you were billing me for a service that should have included absolutely the worst AWC franchise I have ever been to you have lost a customer. I would advise anyone to go elsewhere.

I've had eyelash extensions done at various locations , and this is by far the best! They are…read moreextremely professional and welcoming. The store is pristine! They walk you through the entire process and make sure you are completely comfortable! So happy to have found a studio close to home !

Manuela is a gem. She is so sweet and caring, a wonderful young woman! She honestly TRANSFORMED my…read moreeyebrows. I originally thought I had hard eyebrows to work with when it came to shape, but she truly worked her magic on me. I cannot get over how amazing they look and cannot wait to visit again before the holidays and forward. So thankful for people like you, Manuela!

I go see Ella at the Bedford Hills location. She does her magic every time. I have beautiful hair…read morenow . Thank you Ella for making me feel beautiful

I scheduled my appointment a month in advance. I was very explicit in describing exactly what it…read morewas that I wanted done. I wanted a gray bend to continue to grow my hair out to my natural color after not having any processes done on my hair for 11 months. The person that scheduled my appointment assured me that this could be done and she made it seem that she would be my stylist. When I arrived, a very rude man, Luis, said hello and continued to go about his business, leaving me standing at the door alone for about 5 minutes. When he finally came to help me, I found out that he was doing my hair - news to me. He sat me down in the chair and continued to be rude, asking, "ok, what is it that you want?" I told him and he said, "so color?" I'm sorry, but aren't you the professional?! Why are you asking ME how to achieve what I want?! If I knew, I wouldn't be here!!! Those are just my thoughts as it's happening but I remain poised and reply, "Sure. Do whatever you need to do to get what I want. But I do not want to keep getting my hair processed. I want to grow my hair out to a natural color." He looks confused and somewhat disgusted, to be honest. He takes my hair out of the ponytail and touches my hair as if it's diseased. He then scoffs, "and a haircut." with eyes wide and adds a sarcastic chuckle at the end. Now I feel demeaned and down right embarrassed. I say, "look, if you can't do what I want, then why am I here?" He shrugs. I say, "ok, then, I'm just going to go then". He says, " great. Go." And leaves into the back. Never in my life have I EVER felt this way in a salon! I'm livid, mortified and down right horrified. So I go to the front desk and it is explained to me that the woman who scheduled my appointment is just a receptionist. Cool that's fine. But I query why she made it seem she was my stylist. They have no answers. I ask why it was made known to me that what I wanted could be done when after driving 40 mins to my appointment, I find out that it cannot be done. Again no one has an answer. I am told that a consultation should have been scheduled. I ask why it wasn't. No answer to that either. No offer to make me feel more comfortable. Nothing. Just cold, demeaning responses from everyone in there. I am full APPALLED at how I was treated here today and will NEVER recommend this salon to anyone!

I had an eyelash tint and lift with Alison. My eyelashes flutter when I go near them, so I was very…read morenervous how this was going to work. Alison was very friendly and gentle, calming me down with deep breath reminders. It worked like a charm. The outcome was far better than I hoped. I will be back!

Gineann has been doing my lashes for over 7yrs and there's a reason she's won Best of Westchester…read morefor 2yrs in a row. All of the lash artists are trained by her & I'm comfortable with all of them and the top quality of their work. I trust nobody but Alison the other owner with my nails, waxing, facials & nutritional counseling. Alison has been doing those services for me the last 12yrs. If you want the very best in eyelashes, nails, waxing, hair & nutrition this is absolutely the place to get it while feeling like you're a part of the family. I can't say enough about all of these ladies!

I am so pleased with the work I had done at BrowStudiobyRose. I was very tentative when I had my…read morebrows done a year ago, Today, one year later, I had them done again. It is a very safe procedure and there is no cutting. I've had many compliments about my brows, all due to Rose's artistry. She explains the procedure and makes you feel comfortable and relaxed. Her practice is centrally located in downtown Mt. Kisco. I look forward to seeing Rose on a yearly basis.

Rose is an amazing artist. I found her on IG and saw all of the beautiful eye brow transformations…read moreand decided to contact her for a consultation. Rose replied immediately and provided me with an appt the following week. She explained the process and also measured and traced my eyebrows to show what they would look like. I came back the following week for the work. Rose quality of work is superb, I left feeling like a movie star!!!! My eye brows looked so beautiful, beyond my expectations. I also did my eyelashes and she also did an amazing job. If you're looking to fill in your eyebrows and regain your confidence, look no more, Rose is your person. Check out her Instagram - browstudiobyrose_ny.

I have been getting my lashes done by Nicole for over a year and to say she is the best is an…read moreunderstatement. She brings out the best in her clients and her own positive energy shines through. She does an amazing job and it shows because I receive compliments about my lashes non-stop! She no longer just does my lashes but has become a valued and trusted friend.

Nicole is amazing at eye lash extensions! I was very happy with the full set of lashes she applied…read moreand have been back a few times to get fills. They come out great an natural looking every-time. I get a lot of compliments from strangers who think they are my real lashes. They last a while too!

Dita shapes and tints my brows. She does an excellent job and she's a lovely person. I highly…read morerecommend.

Always a great experience...Kind welcoming service and consistently good results...Highly recommendread more

Excellent service. Very knowledgeable and flexible with scheduling. I would highly recommend it.read more

This place is amazing! The people here are so amazingly nice. I came here to surprise my boyfriend…read morewith a massage and the people were very professional and very nice. The atmosphere inside was very nice. They had all these different coffee machines and tea and the receptionist was so sweet to talk with. Overall, this is an amazing place for a massage or a facial. I'll definitely be coming back here again with my boyfriend.

I spent a lot of money for nothing could not believe they were standing there waiting for a tip…read moreafter I just spent 1,200 dollars Botox didn't even last two months nor did my lips _ My eye dropped . I couldn't even see

This was my first time at Bellava , I had a hydra facial done by Natalie, absolutely fantastic…read moreNatalie was very good she explained everything and I felt relaxed and it went really well and I loved it. Teresa the front desk was fabulous. I will definitely be back for future treatments or possibly any procedures.