recently had a frustrating experience with a tailor tasked to alter a loose pant and skirt for me…read more After waiting three weeks for the initial alterations, I found them incorrect upon pickup. The tailor then required an additional two weeks to redo them, yet the pants remained improperly fixed with two incorrect seams. To make matters worse, I was charged $80 for these unsatisfactory alterations, despite originally paying only $34 for the skirt and $42 for the pants. The extended wait times, lack of attention to detail, and excessive cost were deeply disappointing. K Feedback

I keep coming back to this place for all my alteration needs, they do an excellent job each time!…read more I've had slacks, sport coat, and even an Astros jersey worked on. They did an excellent job with my Astros jersey, had a few extra patches sewn on (You cant tell the jersey came without these extra patches). I highly recommend their services!

Spent $325 to alter 6 dresses and 1 skirt to smaller sizes. Expensive but thought it was worth it…read moreto be able to wear some of my favorite pieces again. Unfortunately I had to come back twice as two items were incorrect at time of pick up. One dress failed to be shorten and another was still too big. When I returned a week later to pick up the two dresses, one was cutting into my armpit so tightly and had gaps on the chest. The only way it fit comfortably is if my arms are all the way behind my back. Otherwise it digs so deeply into the armpit that it hurts. I was told that due to how large the dress was originally, there was nothing that could be done about the ill fit in the armpit/chest area and just pull it down more. Gave no solution to fix. As experts in the alteration field, they should be clear on what can and can't be done with certain garments. I obviously would not have paid to alter a garment if I'd known it wouldn't fit properly. Unfortunately it is completely unwearable with the chest gaps and extremely tight armpit. Essentially I threw away $46 on that.

She was no nonsense. I like my cuffs a little higher than most people. She got it right. I went in…read moreWednesday asked if she could have it ready for me Friday. No problem.

They do a fine job. I'm from New York and used to have a top notch tailor. They're the only ones…read moreI've found around here. I basically have no choice but to go here. I was happy to do so but the last several times they have increased their price on me for the same service. Same exact service....So that's quite disappointing. But again they have a monopoly in this area and so I have no choice. I have looked for others and haven't found anyone else who can actually do what I want in this neighbourhood. The ladies are lovely. My review is based on the price change.

Phenomenal. I would highly recommend. had a great experience here! The service was excellent. They…read moreare very friendly and professional. They worked some real magic on a dress that was a little too small for me, and it fits perfectly now. The turnaround time was super quick too. I'll definitely be coming back for any future alterations!

Went here for alterations on a bridesmaid dress and a pair of jeans. Service was very quick and…read moreprofessional - turnaround time was exactly a week for what I needed done. Pricing I feel was fair, however I don't get this service done well enough to really vouch for that haha. Overall I would recommend and use this business again. Note: location is at her house so just a heads up for when your GPS takes you to a neighborhood home.

Had a NHL Jersey Tailored last week from Her. Good…read morecommunication. Quick turn around. Quality work.

Amazing quality, customer service, and experience! The value of the entire experience is worth…read moreevery penny! I am a committed return customer and have now brought my mother, daughter, and husband here! I love this place and couldn't be happier with their expertise, their patience, and skills!!!! You will walk out feeling like a million bucks and looking even better when they're done with your garments. Marvelous Husband and Wife duo!!!

Great team Fast service…read more Impeccable service Polite and welcoming Can't thank them enough

Really pleased with this spot. Took my suit in a week before the wedding and got it back looking…read moregreat and on time! No complaints and the gentleman that helped me out was super gracious. This was my first time tailoring anything so I didn't know what to expect. They charged me $160 + tax for a 3 piece suit. I don't get things tailored often but when I need to do it again I'll definitely be reaching back out. Not only that it's right around the corner from my place. Thank you!

Loved my dress!!! He was so helpful and helped me make sure I would be able to walk on prom night…read more Thank you so much!!! Even had it finished a day early.

Hands down the best tailor I could find in Houston! She's seen every single one of my pants (I'm…read more5'0) and they've came out perfect.

I've been coming here now for some time, getting both pants and shirt altered to better fit me…read more The quality is amazing and they take the time to make sure the items are tailored correct. I've been to other alteration shops out in Houston, but I keep coming back here even with the drive. Come by and check them out if you're looking for a great tailor!! 10 out of 10 recommend!!!

I took two embroidery machines in for service and repair. They gave me information on cost and…read morewhen the machine would be ready for pick up. They repaired both machines and the price was very reasonable. I loved the great customer service I received. Will be telling everyone what a great experience I received.

Dishonest and predatory--don't trust them with your machine. Should be NO STARS…read more I took my Juki TL-2000qi in for service for a minor mechanical issue and was told I would be called BEFORE any repairs were attempted. Two weeks later, I got a call letting me know that my machine would no longer power on and the technician had blown two of its fuses. Not only that, I was told they "couldn't get parts anymore" because my machine was "an old, inferior internet model." None of that is true--my TL-2000Qi is only four years old, well reviewed, still in production, and purchased from a local authorized dealer. The machine worked when I dropped it off. When I picked it up, it would not even power on. Instead of fixing the damage done in their shop, they tried to cover it up with lies. Do not trust your equipment to this shop.

I love this cleaners/tailor I've brought several dresses here for alterations and they did a…read morewonderful job and quick. Would definitely recommend.

I had an extremely positive experience with this business! I needed a wedding dress cleaned,…read morepressed and steamed before it could be worn, as the person altering it had pricked a finger while pinning it. Polo Tailors and Cleaners did a beautiful job removing the blood stains and steaming out the old seam lines, as well as ironing out wrinkles in the dress. Also, they charged me a reasonable price, less than I was quoted at other reputable spots. As soon as we were home from the Hill Country wedding, I came back to entrust the post-wedding cleaning to Hoa at Polo Tailors and Cleaners. The wedding day had been drizzly, and the hem and train of the dress were muddy. Hoa, who had helped me so well the first time, got out the mud stains. She also declined to charge me extra for the mud stains. I have not yet had a chance to use their services for alterations, but I was able to watch them measure another client who wanted to have a suit taken in. Hoa did an expert job of marking up his suit.

I'm a shorty so I take my slacks & sleeves here to get hemmed all the time. Thuy does a great job…read moreand the turn around is usually 5-7 days but you can always ask her to complete it sooner. She'll seem a bit "eh" but she'll get it done. She's altered swimsuits, dresses, a robe, just about anything for me. I've recommened several people to her and they all are happy with her work and prices. Located behind Big Daddy's BBQ - don't let the rinky dink shopping center scare you. She does a good job for a good price. Cash only. Open Mon - Sat. Oh, and if you're getting pants hemmed, bring your shoes in case you always wear heels!

I simply love her work....I've been using her service for over 10 years..Great service and quality…read morework..I definitely would recommend..