I had my car detailed by Erik (the new owner in 2020) and his team over the weekend. Erik (& team) went over and above the norm for me! I had explained that the car was very special to me but I wasn't able to do the detail work that was needed. My car was hand waxed and the rims cleaned to look like new. The car looks fabulous once again! On Saturday, because it was raining, Erik offered to keep the car in his shop overnight in order to wait for the rain to pass - This is a business owner who cares for the customers and has the prize possessions of the customer upper most in his mind. Madison Auto Detail did superior work and I am recommending this detail shop to everyone. read more

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We are selling a car and these folks turned it from clunker to showroom quality overnight. From the person at the front desk to the guy who did the heavy lifting I am amazed how clean the car came out. Going to take my truck to them next. If you are selling you car or just like it cleaned, the full detail they do is worth every penny. Thanks! read more

Great guys! Saved me when my child got car sick. I googled them, stopped in, and they took care of the rest! Thankful mom here!! read more

Appreciate quick help today cleaning a wine spill in my trunk. Did a great job!! Eric was terrific!!

Got acquainted with the service via a Community Deal that a portion of the proceeds go to the local charity of your choosing. 5 STARS FOR THAT PARTNERSHIP & COMMUNITY INVOLVEMENT. I usually don't review a place that I've only patronized once, but I would go back to these guys as soon as the needs arises. Here's what I got: HEADLIGHT RESTORATION (so the cloudiness & foggy look can go away in the headlights and they'll look new again allowing for a further reach/distance of my headlights). How things went down: 1) I called. Got the voicemail. Lady calls right back. 2) The booking was simple even though they were in the process of moving.Kudos~ b) They are moving to a larger location! Growth of a local business is always great. 3) She updates me that they are moving to the address above and proceeds to give me the landmark: THEY ARE NEXT TO THE UHAUL ON THE EASTSIDE. 4) Asked for my email address & I received a confirmation via email. Arrived 5minutes behind and I called ahead to alert them of this and was told NO PROBLEM! The day of: 1) No attitudes for my late arrival. 2) New location is basic and decent. Clean and bright. 3) One receptionist and we talked. Very personable. 4) She calls a guy - kid comes to get my key (I'm sure he's older than me but I interchange between kid & sir - blame Jersey Shore and my Southern roots) lol 5) I wait outside on this large FLAT rock by the curve. It's cool and provided down time to call and catch up with mom. Apparently this sparked a conversation with other folks & we talked. Nice place. 6) Truck brought around and from the walk it they appear better than new. 7) Walk in front to get that viewpoint and notice this looks cloudy. Sir (he was clearly older and bigger) explains that's the way its made. Ok! But then he provides: I can get bulbs that he just got for his birthday. And I'm like Euro Lights? Nope! Shows them to me and on his Yukon and I'm like ergh ah and those are what $150? Sir: Yeah like $130. Me: And that's why you got them for a Birthday gift. =) Sir: Well I noticed your paint job. Me: Yep Sir: where you get it done? Me: Back home The exchange is being provided because I thought - well I'll see you next week but the man knows a few things about paint & body. This is important when you're dealing with a detail guy because you can't use any 'ole chemical to wash your vehicle or put any kind of cloth on certain finishes. This is a kudos because you'll want a knowledgable guy handling your vehicle especially since we have the snow/salt/grime/sand that can eat away at a great finish. I learned they're not affiliated with the nationwide program that sells via GroupOn. These guys are local. read more

I'm glad the other reviewers had positive experiences, but we sure didn't. We had gone to chain places in the past, but wanted to splurge and we're willing to pay extra to get quality work for a family-owned business. We're still looking for that business... Paid for the full treatment, and: --The headlights had been treated, but very sloppily. I can see where they were the treatment was quickly swished on in some places, missing big areas. --Twigs and pine needles were still easily visible in the vents at the base of the windshield; that area hadn't even been touched. --I paid extra to have some over-spray from a recent paint job corrected, and they missed more than they had fixed. --Even Octopus manages to do a quick swipe of the part of the door and frame that are visible when the doors are opened. These guys didn't even touch it, and I was hoping they'd do more, not less. I want to be clear that I don't feel that they mistreated our car --no revving of engines like I see in reviews of other places-- but I truly don't feel that we got anywhere near our money's worth. I have to admit that we didn't go back to have these things corrected because the person behind the counter was only barely tolerant of our presence. We just chalked it up to "lesson learned" and will never go back. read more

If you're looking for a buff and shine, they do a great job. If you're looking for honestly, integrity, customer service, and a quality job done right the 1st time on anything else, GO SOMEWHERE ELSE! I came in and had both of my black Range Rovers buffed to a beautiful mirror. Great job, that's how they lured me in. I then had my Audi detailed inside, it was no better than having my son do it. And he could care less. When I purchased the 2nd Rover the past owner smoked so I opted for their odor removal and had them detail it while they were at it. It took them 3 times, (3 visits from Middleton to the east side to get it right) So do not expect them to get the smell out the first time. In fact, that should be their tag line, "We get the job right the second or third time!" I had someone get car sick in my Range Rover and was back to have them clean it. I paid for a full interior detail and odor removal and got only the area that was soiled done, and not well. Scott told me they'd get in the vents and take the door panel off and get it all out. It was all lies. When I arrived to pick it up, it still smelled horrible and he told me that because the Rovers parts are so expensive that they didn't want to mess with the vent or the door in fear of breaking a clips. ARE YOU KIDDING ME? I got in the truck and it was awful. I waited 20 minutes while their lackey sprayed air freshener and did a quick job on the neglected other 1/2 that was untouched. It was awful. In fact, so bad I called Chuck (the owner) and they came and picked it up and redid the whole thing. Again, 2nd time's a charm! I should have know better but I actually came back to them again to get my rims on my rover painted satin black and was told (by Scott) they do an awesome job. I asked him the process and he explained to me they'll be painted and clear coated for protection. $100 per tire. It was a bit more than I was quoted at another shop to get them powder coated, but he assured me they'll look amazing on my black truck so I went for it. When they were done they looked amazing, yes, but again Scott changed his story and told me they couldn't clear coat them because I wanted a flat look and it'd make them too shiny. WHAT? Again the story changed. I admit, I'm new to this so I bought into his reasoning. That is, until 2 months later when they started to get pitted by the snow. I called Chuck and he apologized, he told me he'd look into getting a clear coat that would work and told me he'd redo them free. After 2 months of hearing nothing I called back, he apologized again and said he'd been swamped opening a new store and he'll get them done. 1 month later nothing, so I text his cell and he said he was on vacation and would get to me in 2 weeks. 1 more month later nothing so I left him a voice mail and later that day received an e-mail saying that he fulfilled his 1 color process for $100 per tire and if I'd like the clear coat I'd have to pay for it. Almost 4 months later and the dude completely washed his hands of the mistake. All I wanted was to have done what was told to me and what I paid for. Is it too much to expect from a service company, that prides themselves on all the awards they win, to actually do what they say they'll do? Bottom line: Don't bother with these guys, they lack integrity. You'll pay top dollar for a head ache and mediocre work! read more

Better pricing than average and my boyfriend was impressed by their express detail: that is saying a lot since he is so picky about his car! Would do business with again. read more

I just drove for 4 days from California to Wisconsin with my 100lb dog in my SUV. It was in need of a deep cleaning inside and out. I called ahead of time and scheduled an appointment for the following day. I spoke with Scott, he was friendly and helped me figure out the right services for me. I dropped it off the next day, the staff was super friendly, I felt welcomed. I picked up my SUV in a couple of hours and it looked better than new! I had to take some pictures when I got home because I couldn't believe how good it looked. read more

Bought a Groupon, knowing that's always a little risky with a place you haven't tried. These folks delivered! They were pleasant on the phone, had an easy way for us to drop off and pick up after-hours. The car looks wonderful. We very much use them again, with or without Groupon. Nice work. read more

I went here for the first time for my annual post winter car cleaning. The location looks a bit sketchy, but the service provided is top notch. It takes a whole day, but I'll definitely be going back next year. read more

So. I had been there 2x before my last visit. Everything was great, until last spring. They shampooed the car.... Well they got the sensor under the seat wet and the passenger airbag was ruined & no longer works. read more

I'm not one to write reviews, usually only if the service is exceptional at either end of the spectrum. Madison Auto Detail is fantastic!! I called after hours and left a message. They returned my call immediatly on the following business day. Though their schedule was already full, they managed to squeeze me in between appointments. My car was there all day which was a bit inconvenient but hey, they accomodated me so bonus!! When I picked it up, my Mercedes looked better than when I first purchased it. I'm thrilled with the quality of service and friendly atmosphere. Would definitely recommend!! Thanks Madison Auto Detail:) read more

I took my car in for a full detail. It was pretty bad on the inside (and the outside, but it's winter.) I picked up a friend's kids and they asked if I got a new car that looked just like my old one!! That says it all! Will definitely go again. read more