We used Madison Florist for our July 2022 wedding at The Liberty Warehouse in Brooklyn, NY. Without a doubt, Robert at Madison Florist brought the vision to life. Robert was incredible to work with, and an enormous support not only in terms of vision, but also in regards to budget. Robert was honest and solutions oriented. I showed Robert many photos of inspiration and explained exactly what I was looking for our summer wedding full of greenery and white florals. Our arch/chuppah for the ceremony was absolutely stunning, the bouquets, the table arrangements were breathtaking and the intricate centerpiece for our table cards was unlike any floral design I have ever seen! Our arch was a simply stunning backdrop for our ceremony, and afterwards all our guests were excited to take pictures with it!  Robert and his team at Madison Florist went above and beyond to make sure I was happy with everything, and I couldn't recommend them enough. The flowers at my wedding were beyond gorgeous and I'm so grateful to them for making my wedding day so perfect. read more

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Poor faded flowers delivered for excessively high price so disappointed would not recommend

The flower arrangements for our wedding were gorgeous! Robert knows what he is doing and helped us plan every detail involving flowers from bouquets, tables, chuppah, etc. He knows what brides want and is willing and able to incorporate their vision, as well as help you out if you're not sure. Any time we had a question or concern, he was willing to help and asked many times if we were happy throughout the process. We got many compliments on everything. Their attention to detail and high quality of flowers is worth the money. read more

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I am SO happy with this florist & definitely recommend. I placed an order online and not only did the arrangement come out beautifully they also made sure that my Mom received it on time before leaving her job. It's a huge relief to know I can rely on them! read more

Madison Florist - Florists Near Me - Brooklyn, New York

Courteous, professional, and delivers their best on your most special days! For my wedding day, I worked with Rob who was fantastic and meticulous in having the flowers exactly how we wanted them. From the colors, to the type of flowers, and the shapes of the centerpieces and bouquets, he made the process effortless with his attention to detail. He was a simple phone call or email away and was always responsive to our questions. On the day of the wedding, they delivered their best and the bouquets/centerpieces looked perfect and exactly as we had imagined! I could not say more pleasant things about Madison Florist. On a stressful day, such as a wedding, I had the utmost confidence in their ability and it could not have gone any better. Highly recommend their services for all events! read more

Service was great! I out looking for last minute flowers. All the florist were closed. Luckily I found this spot. With 5 minutes until closing. I was helped out with no trouble. Great service! read more

Disappointing service on delivery. My friend sent me a flower for my belated birthday, and I gave them a call to schedule a delivery. They did set a date on the delivery, but didn't give a timeframe - not sure if they expected me to stay at home all day. When they did come to my apartment, they just pressed the buzzer to my apartment, didn't announce themself or call/text me, and left the flower outside of the front door in the heat. WTF? The flower arrangement itself was beautiful, so I am giving two stars instead of one. Unfortunately it contained flowers (lilies) that are highly toxic for my pet, so I had to put the arrangement where they can't reach... away from my eyesight as well. It would have been nice if the florist asked me if I had pets beforehand. read more

Zero stars if I could! My boyfriend tried to surprise me with flowers for Valentine's Day and paid extra to get them delivered on Valentine's Day (feb 14) to my job. Today (feb 13) I get a call from the company saying "your flowers are in the lobby" (he was surprising me so this ruined the surprise). Why would he want to sent me flowers for a holiday and them to get here a full 24 hours prior? On top of that, the flowers looked NOTHING like the photo. Poor presentation, the carnations are unbloomed and then the daisies are dying and wilting. Not worth the money coul have gotten better flowers at Trader Joe's for $5. read more

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Madison florist was amazing. We used them for our wedding in September. Robert was amazing to work with. His attention to detail is impeccable. He was able to take my vision and make it a reality. Amazing florist and such a relented team. I'd highly recommend them for any wedding or special event! I look forward to working with Robert again in the future! read more

Madison Florist - Florists Near Me - Brooklyn, New York

I arrived at Madison Florist with a picture of "something" floral that would give my husband's 65th surprise birthday party a Cotton Club/Harlem Nights flavor. Robert immediately sold me on the idea of using long black and white feathers with red rose petals and tea lights. We brainstormed together and created arrangements that my guests are still emailing me about! Some even wanted to take them home. I highly recommend Madison Florists because of their professionalism and their knowledge. - Sincerely, Mrs. Shirleen Odom (Brooklyn, NY) read more

Madison Florist - Florists Near Me - Brooklyn, New York

A friend in London sent flowers for my birthday as he does every year. Unfortunately I was very disappointed this time. When I called and spoke with someone he said this is what was ordered...roses, gerbers and pink carnation. I'm posting a picture below..let me know f you see ant pink carnations! Going to remove all the red carnations. read more

Madison Florist - Red carnations popping up all over the place spoiling what could have been a lovely arrangemen - Florists Near Me - Brooklyn, New York

Ordered flowers thru FTD website and Madison was the assigned florist. I placed my order EARLY April for a delivery on 4/29. But on 4/29, Madison florist reported to FTD my flowers were delivered to my best friend as of 5:43pm. These flowers were for her birthday and was supposed to be a surprise! So by 6:15pm i checked in with my girlfriend and she NEVER received the flowers! The long phonecalls with FTD started from then all the way til today 5:30pm! Madison florist told FTD that nobody was home at my gf's house. Mind you, my gf was talking to me all day with time stamp, her whole family is home cos theres a quarantine in NY--HELLO! Not only did they not ring the doorbell, call the cellphone number listed on the order, they also LIED to FTD! The flowers were finally delivered a WHOLE day after. INEXCUSABLE, UNPROFESSIONAL and LIARS! I would've been understanding if they just said they didnt get to my delivery due to large orders. But dont freaken LIE! read more

Madison Florist - Definitely not prompt service. Delivered a WHOLE day late even tho order was placed at the beginning of the month. - Florists Near Me - Brooklyn, New York

Horrible customer service. Usually a florist will help me design a bouquet but here it was as if my lack of floral knowledge was an insult. I'm someone who buys flowers every so often for my girlfriend or mother. I don't read floral magazines, I know what I like. And here I was expected to design a bouquet without any suggestions, only one rude woman who seemed upset and perturbed with any question or second thought I had. End result: I spent about what I wanted and got a pretty good bouquet in spite of her. read more

I am not sure why there are not more stars for this place! It never disappoints! Whenever I come here and get a flower arrangement, I get so many compliments! Robert is wonderful! He is very helpful, creative and overall a pleasure to interact with! There is an ample amount of flowers to chose from in all different colors. Robert can help come up with an arrangement no matter the price you're willing to pay, he will work with you and create something beautiful. I highly recommend coming here for all of your floral needs! =D read more

I ordered a bouquet of flower for my girl friend from the Madison Florist website, but she never received the flowers. I wanted to surprise her. She just had a baby. I called the store. Someone picked up the phone and said the order was delivered before I provided my name and the order number. I asked him how you knew what my order was and you were sure it was delivered. How come I didn't receive a confirmed e-mail. He said okay you could give me your e-mail I would send a confirmation to you. Then I was wondering how he knew what my order was. I called my friend which i didn't want to. She didn't receive any flowers. I called the store back, they said they didn't received the order. There was a problem with the website. I was really mad. Now I have been receiving marketing e-mail from them. I'm wondered how they have my e-mail, but they didn't get my order. I will not buy anything from them again. I don't get how they run business. read more

NO stars if possible. The most ridiculous customer service that I've ever had dealt with. Okay, okay, I understand today is Valentine's day, but how do you put me on hold for 15 minutes and expect me to wait? On top of the waiting, I spent half the day trying to even get a ring tone. Busy tone through out the whole day. I wanted to do something sweet for the girlfriend. I also did not want to wait last minute to get flowers for her, knowingly that I have work until 7pm. I simply didn't have the time to get fresh flowers. I placed the order A WEEK ago; February 6th, to be exact. I expected them to have my flowers delivered in a timely matter today. What's the point of sending them out tomorrow with a Valentine's Day card on it? Wouldn't that just defeat the purpose of Valentine's day? I will NEVER place an order here again. Future customers, seriously, beware. They're overall rating is that low for a reason. It's no joke. -Update After this terrible situation, I went back in-store for a refund because I KNOW for a fact that they won't be picking up the phones and will be put on hold for who-knows-how-long. I even had to wait 10 minutes to get serviced. Oh well. Got my refund back, since obviously, no work was done. read more

Robert did my wedding flowers and table cloths on 8/15/15 and let me just say the service and promises was great but when it came to actual day of the wedding. HORRIBLE! My bouquet was frozen so by the end of my night my bouquet was dead. Along with my "so called" expensive table arrangements. Table cloths looked like it was for a sweet sixteen rather than a wedding. It was a complete mess. I would never RECOMMEND them to anyone. read more

Wow. I haven't even used this place and I can tell you their customer service is so lacking it almost hurts! I was referred to Madison Flowers by my wedding venue, Terrace on the Park (located in Queens). I am unable to use the phone for personal calls from work so I went to their website (I do get many moments where I can use a computer). I was not impressed - its BLACK (when I think flowers I think light & bright, fresh, colorful, happy, not BLACK) and the flowers all looked exactly the same - very heavy, over done, 1980's style massive centerpieces. None of the modern, super-trendy-right-now flower balls or terrariums, or clusters of small arrangements, nothing funky like bird cages or floating blooms. But they are familiar with my venue, so I figured I'd give them a try. I filled out a very long and detailed questionnaire and hit submit. I noted in the questionnaire there was a question about what my budget was - selections *started* at $2,000. That was Monday. Within 10 minutes my cell phone started to ring. But I can't answer because I'm at work. I wait a few minutes and check my email. Nothing. The next day, still no email. Wednesday, again during business hours, they call. Still, I can't answer and still no email. This is a huge pet peeve of mine - in business one should always respect the customer's communication preference and answer in kind. If they email, email them back, don't call; If they call, call them back, don't email. Its pretty easy. Thursday I send them an email through their website saying I can't speak on the phone, please email me back. Several hours later I get a very generic email from Robert with essentially no information - no hours, no comments on my detailed questionnaire responses, just an offer for "a complimentary interview to discuss [my] wedding needs" at one of "2 locations for [my] comfort." Only neither location is very convenient - Brooklyn with street parking only or mid-town Manhattan (ok I work in mid-town, but unless I know they have evening hours, coming from Queens to mid-town on a weekend isn't very pleasant a proposition). And what on earth is a "complimentary interview"? Does that mean sometimes they charge prospective customers for the privilege of discussing flowers? The email refers me to check out their website for more information. The website that doesn't list hours or show any modern floral ideas. I haven't even spoken with anyone from this place and already I'm pissed off at them. I get it they aren't journalists and maybe writing isn't their preference, but hot dang, if you don't want to do written communication don't offer it! I can forgive the grammar and formatting errors the email was riddled with, but not the lack of any useful information whatsoever. And if you are the "house florist" for a venue in Queens, having a location in Queens, or at least accessible via Queens subways, should pretty much be a given. read more

I placed an order for a dozen of roses to be delivered to my girlfriend's office on Valentine's day last Wednesday, the flowers didn't arrive until almost 7pm in the EVENING!! I called the florist around 6 regarding the situation, the guy on the phone told me that he had to look at all the orders because he didn't know which delivery truck had them. He told me it's going to take a while so he said he would call me back. I waited 40 minutes. FORTY MINUTES! He did not call back. I called again and a girl picked up. I told her that I'm very upset and would like to cancel the order, but then shortly after I got off the phone the delivery came. The flowers were not fresh. They looked like they were half dead. Now my girlfriend is mad at me. She thought I picked some ghetto florist to save money, but I actually paid a lot for the flowers. I will never buy from them again. read more

It was the day before mothers day. I needed something quick and nice for my dear mother who I love very much. I opted for the most expensive flowers (the ones that don't die I forgot what they are called, really pretty ). At other places would have been cheap but decided needed this now . Spent 100 something . After seeing what they delivered to my.mother I was not impressed and felt offended. I could have probably gotten better and cheaper from another florist with the same choice of flower. It's messed up that you.took advantage of prices with me, but even more so when you promised something special for my mother and did not follow through . Anything for my.mother and I don't regret wasting my money for her , but you guys really did take advantage for that price. Decoration for the flower delivery was not up to par, below par ! You guys suck. Was really expecting something decent for the price I paid. Not recommended . Only thing that's pretty is the facade of the flower shop that's it. read more

Yelp should have a rating of Zero for this company.It's valentine's day today and I placed and order for delivery on January 26th for Valentine's Day. It's 4:07pm and my girlfriend has still not received her flowers!!! Every number they have listed is busy and they will not respond to any emails. I hope this flower shop is put out of business for good; what a waste of time and money. NEVER SPEND ANY MONEY WITH MADISON FLORIST!!!! read more

Very similar wedding experience. Disorganized scheduling, unclear pricing, misplaced contracts, and a vague feeling of uneasiness mixed with the optimism that everything will turn out ok. The centerpieces were AMAZING, our branch-y arch perfect, and the bouquets and boutonnieres beautiful, classy and in the right quantity. Weird things: at every consultation, Billy promised us "boxes of petals" for the aisle, tables, bathroom, etc etc. It looked like he used maybe 1 box. The company he subcontracted for the linens also supplied the wrong color bows for the chairs. But whatever. Everything was beautiful and I still have my bouquet hanging upside down in my apartment, and I smile every time I see it. I won't dissuade people from using Madison Florist, but be TOTALLY on top of things. read more

Overpriced for the selection offered in plain plastic wrap. Unique flowers easily tops them.

I'm floored by the negative comments. We've used Madison Florist for our wedding, my sister in law's bridal shower and her wedding and couldn't be happier with the service and product. From the very first meeting George was so courteous and helped me immensely figure out what I wanted that fit in my budget. He didn't try to oversell me like previous vendors I met with. He had samples for me in no time at all, and spent countless time with me. The day of our wedding they were on time (early even), set up everything flawlessly and when an unexpected mishap occurred with my grandmother's bouquet (someone sat on them) they quickly replaced it at no charge. To this day, 3.5 years later, I get compliments on my bouquet. I highly recommend Madison Florist. read more

I read all the reviews before coming here, I saw that they have very few stars, well, unfortunately at 7 o'clock in the evening only they worked. I will say the first impression was not very, but when I took my bouquet for $ 60 I was very happy. thanks to Alex she is the best. read more

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Two times I went this place it was horrible flowers like grocery flowers 1 times I spend 70$ second time 100$ when I told them I didn't like that flowers they just changed the cover owner was so rude by the way. read more

We used Madison Florists for our arch, table centerpieces, cocktail hour arrangements, bouquets, sweetheart table arrangements, corsages and boutonnieres for our wedding. Having never planned a wedding before, my partner (now husband) and I were not sure what to expect. Robert was very helpful and interviewed us to understand what we wanted and what we wanted our guests to remember. He offered several suggestions and had tons of pictures for us to choose from. My partner however had located a beautiful floral arrangement on-line and sent a pic to Robert for our centerpieces. Robert liked the centerpiece pic and assured us he could replicate it. We met with Robert several times and he made sample arrangements for our review. On our wedding day May 12th, 2017, the floral arrangements were great. Madison Florist did not disappoint. Robert assured us all of the flowers would be perfect and they were. We loved hearing our guests gasp when they saw all of the floral arrangements in the beautifully decorated Penthouse room at Terrace on the Park in Queens, NY. Great job Robert. Thanks for your part in making our day extra special. read more

Madison Florist - Boutonnieres - Photo by Justin McCallum Photography - Florists Near Me - Brooklyn, New York

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Madison Florist, and more specifically, Robert Agge were AMAZING to work with! He delivered the wedding of my and my husband's dreams and surpassed my expectations. Robert listened to every thought I had with patience and kindness, and trust me, after postponing my wedding two times over two years due to Covid, I had A LOT of ideas! He is so detailed oriented, with a very chic tasteful eye, and he truly listens to your vision and also steers you in the right direction. He's attentive, responds promptly and is a true joy to work with. (I wasn't so lucky with another vendor, which only made me appreciate Robert even more). My guests were floored when they walked into both the ceremony and reception spaces, with so many people telling me the space looked "magical". Definitely line the perimeter of the room with flame less candles if you can. It was gorgeous and romantic and so worth it. That is an example of one of Robert's ideas that truly elevated the space. If I could give more than five stars I would. Highly highly recommend!! read more

I am honestly shocked by all the bad reviews. Two years ago today we got married at Giando's and I am so glad they recommended Madison Florist. Take a look at these beautiful orchid center pieces from my wedding. I knew that I only wanted orchids and had a vision in my mind - not only did I change that vision over 3 times but Robert was so patient with me and made it work. When I arrived at the reception the day of my wedding and saw my vision come true, I was so ecstatic!! They turned out to be more beautiful than I had imagined! Thanks Robert for putting up with me!! :) read more

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I live in Las Vegas and tried to find a florist close to my relatives in Brooklyn so I can start sending orders for local delivery when needed. My Sister in Law received her Mother's Day Flowers today that we we had ordered online(with fingers crossed from across the country) from Madison Florist and she LOVED them! She sent me pics and they were beautiful! Looks like I found a great place that I'll be using from now on!!! Thank you!!!!!!!!! read more

I have called and ordered flowers for four funerals. I call and ask specifically for the owner, George. Each wreath and basket has been absolutely exquisite. The grieving relatives and others at the wake always came over to tell me how extraordinary the flowers and arrangements were. I hate carnations and other typical "cheap" flowers, so I ask for exotic flowers. Can't tell you how special the arrangements are!! Such variety in the flowers, such a wide selection of rich colors and fabulous shapes -- and the flowers are so fresh, like they were just cut that same day. And the flower shop is VERY generous with the number of flowers they use. My baskets and wreaths come out huge!! For memorable flower arrangements, excellent service, and a reasonable price, look no farther! No other florist even comes close! read more

I am shocked by these reviews! The reason I chose Madison florist for our wedding in Oct 2012 was because of the amazing job they did at my brother's wedding a few years prior. Everyone at Madison was professional and nice when planning my wedding. When I went for my consultation, with George, my suggestions were listened to and when I asked for a professional opinion about my ideas, I was provided one in the most respectful manor. We worked through what I wanted and came up with beautiful arrangements and centerpieces, that fit into my budget. I still received compliments about my flowers a year and 1/2 later. The day I came to see the samples made, which was very quickly after our first meeting, I was extremely happy and pleased with the results. Changes were discussed and details were finalized so everything would go smoothly on my wedding day, which it did. George spent countless time with me to make sure I was happy and pleased with everything I was ordering. We went over my order multiple times to make sure nothing was missed. On the day of my wedding, the flowers showed up on time and church was set up flawlessly. Not only were my flowers beautiful but were fresh. I highly recommend Madison florist to any bride or anyone looking to buy a flower arrangement for any occasion. read more

Called them late. Needed an arrangement - a basket - delivered to a funeral home in Brooklyn. Spent $100 . . . and I seem to have gotten a lot more than $100 worth of flowers . . . and the arrangement was, in a word, stunning. It looked as if it were worth twice what I paid. Delivery was right on time . . . I believe the owner himself drove - in the ice and snow - and made the delivery. I have used Madison before, was always satisfied, and will use them again. . read more

For my wedding in June 2017, my wife and I selected Madison Florist at the recommendation of our wedding venue, Giando on the Water. We were fortunate enough to work with Robert. He was very professional and allowed my wife to express her ideas and expectations with ease. He very gracefully assured and reassured us that he will make sure our flowers for both the church and reception venue would be transformed to our liking. Well, he did not disappoint! We loved it. So did everyone who attended our wedding. I recommend Robert very highly. I give him 5/5 stars. read more

I was referred to this florist by Giando on the Water restaurant for my wedding. I read these reviews and didn`t want to use them , but was convinced that they`ve been working with Giando`s for many years and would do their best because they knew the layout of the restaurant, the details, etc. First of all, I`d like to start with communication with them. They do not reply your e-mails for weeks, when you finally call them they seem to make a look like they have everything under control and they were not supposed to answer your e-mails. They got a lot of information wrong in a contract, so I had to go over it multiple times. Secondly, they were trying to convince me that the color of the flower i wanted was the color they had (which didn`t match). I was very persistent and got that color and that`s why they got two stars and not one. My bridal bouquet was nice but some of the flowers looked rather old, the orchid and some roses lost their petals even before the ceremony. Center pieces were nothing like they presented to me before the wedding. Like I some kind of fool and won`t see it. They made them smaller and put more cheap flowers. The center pieces fell apart the next morning. My ceremony flowers. I made it very clear and it was spelled in the contract as well that I did not t want any calla lilies at my wedding. I showed them a picture how I`d like my ceremony flowers to be arranged. It was NOTHING like in the picture. Moreover it looked very cheap, there were calla lilies which in my country people put on graves and use at funerals. Overall, they charged us $1800. Another better company offered the same price. These guys arent`t worth it. Don`t trust these good reviews, it`s all bullshit. If you want nice flowers for your wedding, go with a different company. read more

I ordered floral arrangements from Madison Florist and was disappointed with the quality I received. The card name was misspelled. The quoted price was differ then charge on the credit card bill. Not an honest business. I would not use them again. read more

Madison did my flowers for my wedding, and honestly I was disappointed. My wedding had to be moved to the next day from the original date, but that should not have been an excuse for my bouquet being wilted. We were on an extremely tight budget, but I guess you get what you pay for. Maybe I wasn't specific enough, maybe it was my fault somehow, I don't know what to say. All I know is that when I walked into the wedding hall I was so disappointed that I started to cry. I was really really unhappy. read more

My sweet boyfriend wanted to surprise me with beautiful flowers for valentines day. That didn't happen. When the flowers arrived, they looked nothing like the picture. The bouquet was much smaller, the stems were cut short, and instead of separate rose stems, they had 5 mini roses growing from one stem..amidst already dying carnations. My boyfriend was so upset and called to tell them how disappointed he was and that he wanted a refund. He was first told that he would have to bring them back to the store himself, which was miles away. He then spoke to another person from the store who said that whatever the first guy told him was what was. The he spoke with a representative from FTD because of their promise of a 7 day satisfaction guarantee. He was told to speak with yet another person. When he called the number and asked for a refund, he was hung up on. Finally he spoke with a person who said that it could be done and that someone would come by to pick up the flowers. We waited all day at home and no one showed up. He called again the next day and was told that we had to wait another 24 hours for someone to call and perhaps come and pick them up. We are still waiting and with no guarantee of the full refund. I write this review about 30 hours after receiving my flowers, and more than half of the flowers are already dead. Buyer beware! read more

Last Wednesday (5/8/13) I ordered a Teleflora arrangement to be sent to my friend who was recovering from surgery. I asked to use this florist since it was the closest to my friend's home. What could go wrong? Everything! Flowers did NOT arrive on the day requested! Day two, no flowers arrived late either in morning or afternoon. I called Teleflora and they attempted to contact Madison but could only leave a message. It was decided to cancel the order at 6:30 pm and attempt a delivery the following day by another florist. At a few minutes to 7 PM an arrangement arrives at my friend's house with my "Get Well" message written on a "Happy Mother's Day" card! Really?? The flower arrangement did not match the picture on the web site as to size (much smaller) and condition of flowers (roses in full bloom instead of emerging buds). Replacement flowers arrived from another florist the next day On Time and of much better quality! read more

When one decides to be a florist, they are choosing to bring joy to the world every day. Nothing brings smiles to people's faces like receiving flowers. But, when you are a florist and your Yelp rating is 2 1/2 stars, maybe it's time to reevaluate that life choice. I ordered a bouquet for a friend in NYC through FTD. This is the floral shop that fulfilled that order and here's what happened.... When you chose a bouquet on FTD, they give you options of Good, Better and Best. Good being the smallest version of that bouquet and Best being the largest (usually a $30 difference). My friend was sure in need of the Best so I went for the $60 version. What he ended up getting was the $15 version. I understand that expecting to get the beautiful arrangements that FTD have in their pictures is unrealistic but the bouquet he received was...insulting. It included 16...yes, 16 blooms. In an ideal world, I would have gotten what was in the picture. The picture was amazing and should have included over 60 blooms. Realistically, I would have been satisfied with something in the middle, but 16 flowers for $60....are they not aware that the internet exists where people even 1,743 miles (yes, the exact amount of miles) away can express their dissatisfaction? I am also very well aware that FTD is overpriced for what you get and that you shouldn't expect the amount of flowers based off of what you can buy from your local florist but personally, I can go down and pick up 4 to 5 dozen roses for that price (speaking of roses there were a total of 3 and all 3 of them were wilting). I just can't fathom how they found this acceptable. On top of the lack in size, everything looked just kind of just thrown in there. Overall, worst bouquet I've ever bought. I called FTD at 12pm to let them know that the bouquet was...less than satisfactory. They contacted this florist directly while I waited on the line. When the FTD rep came back on the line he seemed awfully shaken up. He said that the florist informed him there was NO WAY that they could send another bouquet out to replace the flowers and that it would have to wait till tomorrow. If this was a Friday, a Saturday, 3PM any day of the week, heck even a Thursday, I could understand that you are too busy to get flowers out by the end of the day. But this was 12pm on a Tuesday. Nothing I could do though. So I agreed but stipulated that he would need to receive them by 5 before he left work. 4:30 rolls around today and no flowers. I call FTD again. FTD calls the florist. FTD rep comes back on the line (shaken up) and says that the florist is now unwilling to fulfill my request and that he hung up on the FTD rep. Per the shaken up reps and other comments on here, I have a pretty good idea of what happened on the other end of that line. The power of the review here in Austin is great. This florist wouldn't exist here with this kind of experience and these kind of reviews. I truly hope that Madison Florist can come to realize that they are in the business of bringing smiles into the world, not frowns. read more