This review is from the point of view of interpreter. It looks pretty modern and clean office. The…read moreclient and I didn't have to wait too long and we were informed at all times that the doctor was with a bit of delay. Doctor was very courteous both to the patient and myself, respectful towards the interpreter role. I always learned several new things during the visit. Good experience.

I have to say that the office staff was wonderful, polite and efficient. I am new to this office…read moreafter having some type of brain event. Time frame for scheduling appointments seems excessive, but the jury is out on that

I would not suggest choosing a doctor from Arch Health. I'm finding a new doctor asap. Arch's…read more"system is undergoing maintenance" so you can't reach your doctor's office by phone. They hope this maintenance will be completed in a few weeks. They are not refilling prescriptions or making or changing appointments over the phone. You have to go into the physical location to request these things. I'm out a medication I have to take and I will need to take 2 hrs off work tomorrow to drive to the office and make an appointment and beg for a refill.

Dr. Barba's nurse just opened Dr. Barba to malpractice. Dr. Barba's nurse prescribed a medication…read morethat I am allergic to which can cause anaphylaxis. She talked to me but she did not ask if i had any allergies and I doubt she checked. Dr. Barba great but I would not recommend due to his staff. The really sad part is a PT outside of Arch knows that the medication has egg derived ingredients.

All the staff are very kind and friendly and all supported me and congratulated me on my newborn…read moreeverytime they walked in, except for the social worker. She came into my postpartum room extremely rude and hostile, didn't even smile, didn't even congratulate me. She was very condescending and seemed to want to make me feel intimidated based on her job title, once I even found out what her job title was after our altercation... She demanded to me rudely to turn my TV off because I kept asking her to repeat herself, even after my infant was crying over her and I couldn't hear her, I wasn't even aware she was the social worker because she did not state that, she must have used another term but I was unaware she was the social worker when she introduced herself and her job title to me, not once did she say "social worker". After she left I asked the nurse when the social worker would arrive and they told me that she was the social worker. Her name was Ganell? Or Janelle? I felt like she made decisions based off her own personal dissatisfaction and judgment toward me, and was extremely unprofessional and power driven, keeping me at the hospital and preventing me from being discharged as some form of personal punishment for not taking her attitude very well. I even overheard that based on her judgement; that I might have to stay until Monday, and the stress has been killing me, for reasons she kept me, she didn't even inquire about, or even ask me to explain anything regarding her own concerns. I came in Wednesday at 6cm dilated in active labor around 3am and have another child waiting for me at home. I've been here basically 3 days and counting and I feel like I am in a postpartum prison. I don't understand why they cannot continue investigating my case at home and let me go home. Even a lot of other staff members and nurses are confused that I am having to stay so long and were surprised that I was no longer able to discharge based off Miss Janell's orders and "discomfort" of me.

I went into this hospital with swollen/blue fingers and I was in agonizing pain. The nurses at…read morePalomar tried to say that I had carpal tunnel syndrome and would not run any tests on me. They couldn't wait to get rid of me and they completely blew me off. Nobody went over paperwork with me. I never even saw a DOCTOR. They just gave me my paperwork and sent me out with a prescription for NAPROXEN. I sat in pain for another two weeks before I finally went to Tri City Hospital and they diagnosed me with Raynauds and gave me a calcium channel blocker. I used to love Palomar because they saved my Moms life but when it came to my care, I was treated like dirt. I'll never go back to Palomar ever again!

They discharge me before I was ready to go. Now I'm having a lot of difficult tea with my health…read moreand getting around.

I was a patient here at PV for 3 months. Overall it was a good experience…read more The CEO, TJ was very hands on and available if you ever needed to speak to him about anything. The CNA's are truly wonderful( Dana, Leslie Derrick Eric Matta Leah Noe Mauricio Juana Ana Naveia Jemitha Jay Amazing RN Ada Joseph Erica And of course Therapy PT & OT Bernard Frank Diana Lorraine Jenny And just everyone there. Barbara, resp. Letty housekeeping Also Joy & Linda. If I forgot anyone I apologize. But highly recommend.

First time here, I had no choice but to take the earliest available date for my procedure. I was…read moregiven instructions that I need to have an ample of time to look for parking. I was wondering at first and thinking how small is this area for parking to be a big of a problem. We came an hour early just to scout the place. They were not kidding. It's a big structure with lots of parking space but also full parking lot. Just like where I work.. it took us 20 minutes to find a parking space and was lucky to have it near the building where my appointment is. Reception wise, same as other Kaiser Permanente clinic or hospital I went to. In about less than 10 minutes, they called for my name and there's Ms Anna Lee and Mr Andrew receiving me warmly by the door. They brought me to my space and let me change into patient gown and Ms Anna Lee walked me through the procedure, Mr Andrew started my IV and I am very appreciative of him granting my request without questions. From there I already felt at ease and most of the questions in my head regarding the procedure were already explained. Few minutes passed and Mr Jonathan came in greeted me and introduced himself and took me to the procedure/sedation room. He also walked me through the things that will be done in that room. Mr. Cesar and Ms Kara were there as part of the team. Moments later, Dr Masters came in and explained to me what will transpire and ask me if I have questions. Procedure was done and all went well. I really appreciate being assigned to this team. They have exceeded my expectations. I was at ease and I have no doubts or questions during my visit. This is the quality of service I would like to have and also what I try to give to our patients as a healthcare personnel. Thank you so much to the whole team. Keep up the good work. :)

I've been a Kaiser member for 10 years at this location. I live a couple of miles away and love the…read moreconvenience of the full service location. The parking situation has become very challenging since the hospital opened and there is often a bottleneck in and out of the free valet parking but that's just an annoyance. I have become increasingly frustrated by the time it takes to schedule elective appointments however. I was told I needed cataract surgery in June 2025. I didn't get a pre op appointment until 1/8/26. Recently I developed an issue with my scalp and wanted to see a different dermatologist than I'd seen in the past. His first appointment at that time (6/8/26) was at the end of September. I called the appointment line that day and made my request. I was told that there were no appointments available and they'd get back to me. When I followed through I was told I was on a priority list and they'd get back to me, which hasn't happened yet. I question whether any other HMO is better. I think they're great if you only need maintenance but, as you age, they don't have the invested resources to take care of my only growing needs.

Came here to have a stress test done for my doctor his name is Young Lee. He i a very goof…read morecardiologist. Have had him as a doctor since 2017. I highly recommend him. And his staff always polite friendly and professional. They do a good job. Thank you

10 for Mr. James K. Jones, PA!!! Finally found a great doc! He is professional, caring, kind,…read moretreats you like a friend, listens to everything you say and any concerns you have. I have been dealing with many different health issues for the past 8 years and Mr. Jones actually listens to me and didn't dismiss or belittle my beliefs. I really appreciate that and I know he will help me figure out my issues. Note to self: Great Doctors will take their time with their patients. So when you're waiting in the lobby for a hot minute that's a good sign

Tried cancelling in advance. For your convenience but robot couldnt handle it. Guess you'llg rt the…read morememo when im not there or reach out , tgank you !!!

No pictures because it's a medical facility and I'm not comfortable with it…read more... If you're a scripps patient, this is a great option if you can't get into your doctor soon enough. They handle minor illnesses, injuries and even sports physicals. You can use the 'I'm on my way' checkin option on the scripps app to cut down on the wait time. We ended up going to scripps urgent care because what we needed to be seen for was out of their scope, but everyone we interacted with was very pleasant. 4 stars

I like this place because, so far, we have had a great time with our amazing female doctor, but I…read moredont like that parking costs money after 1 hour. C'mon....this place wouldnt be in business without patients, so stop charging for parking

While the staff is so nice there I get a sore throat every single time I'm there. You feel it when…read moreyou walk in. I don't blame the staff, they're busy and so nice every time but lord.

I went here for my work injury from work right away. The front desk ladies are nice, but I did not…read morelike how I was given different waiting times after thoroughly checking few times how long the wait is before seeing the doctor. At first was 2+ hours then 15 min but in actuality it took more than 20 min on terms of waiting for the nurse to call me in. I went over the process with the nurse like the blood pressure and Q&As. It was okay. I had to wait long again at least almost 1/2 hr for the doctor to come in to have a session with me. Her name is Dr. Cruz. After talking to her, I was and felt very uncomfortable from her. Her opinion prior to her decision on my work status and attitude were pretty dismissive even. She also prescribed some meds, but one of them is an NSAID arthritis gel when I do not have arthritis. The work status, wrong med and opinion felt a slap in a face. Overall, I do not recommend this clinic nor Dr. Cruz for Workers Comp. On top of that, I learned how bad this doctor is from my father because he used to have her before years ago. Lesson learned from this poor experience.

Very attentive, friendly and accommodating staff. Physician Assistants seem to be knowledgeable and…read moretake time to listen! Imagine that! On top of that they are concerned about the cost of pharmaceuticals and have a deal with Walgreens. In my case $ 500.00 at CVS down to 12.00. If that does not work they offer help through their own pharmacy.

Waited to long to see the doctor and waited even more in the room doctor seemed rushedread more