This place is very weird. Can you say hello or good morning?…read moreCan you smile? Can you speak any faster? The staff here needs a lesson in manners. The moroseness and despondentness of the staff is palpable. There is no viable waiting room. You are shuffled from closet to closet. God forbid you have a jacket or a hat, you will have no place to put them. I have never been more uncomfortable at an appointment. If you have an opportunity to go elsewhere, do it. Only redeeming thing is that the doctor was kind and seemed to know what she was doing. There are a lot of weak links in the chain, however.

Purchased 2 pair of glasses. Had had trouble seeing. After prescription was put in wrong. After…read moremonths tried 2nd pair. Couldn't see to drive went back to store at first they said I never Purchased them there. Finally they checked them said nothing was wrong with them. If I put them on upside down can see better. They will not stand behind their product RIP OFF COMPANY. DON'T SHOP THERE

Awesome service! A few years ago, I made the mistake of trying a local chain optician. The lenses…read morewere clearly not right, and in spite of several attempts to get the situation corrected, they never really did make right on their work. Guilford Optical Shoppe was fast, courteous, offered a great selection of options for progressive lenses, custom-shaped the lenses to fit my frames, and got the new lenses mounted in a jiffy. In the process of measuring me, they discovered that my old lenses had the center of vision too low - which would explain many of the vision difficulties I had with them. The difference in service was day and night - and the price was great, too! I don't like getting new lenses any more often than I have to, but when I do, I know where to go now. Thank you!

Prompt, efficient, professional service: My new prescription did not work for me, so Nancy…read moreconferred with my ophthalmologist and solved the problem. Now I can see the whole page and speed read again with comfort.

I Went at the Guilford Kennedy and Perkins to pick up the glasses I had ordered and met Josephine…read moremy consultant there who brought the glasses out for me to try on . Again were perfect . They have a great selection of glasses and Josephine is always there to help me with any questions I might .Definitely the best place to go for glasses and contact lenses !

I've used several other Opticians prior to Kennedy & Perkins. I walked into one of the branches…read morenear me one day several years ago to look at their assortment of frames and ended up purchasing a pair. Since then, I've used them exclusively for all of my frames, contacts, and yearly check-ups. I've had nothing but pleasant experiences with all of the staff, from the exam room to the display room. Even had an eye injury several months ago and they were able to get me in quickly and treated (during the COVID pandemic). Just went in for an eye exam and new contacts, so figured I'd give them a shout on Yelp... I've had nothing but positive experiences in the several years I've been using Kennedy & Perkins... they take my vision insurance, have always provided me excellent service and care, and typically have a nice assortment of frames as well.

Absolutely the best personalized service with incredible attention to detail. Clear explanations…read moreand proactive tracking of orders. Make you feel like you are in good hands.

I realize things happen but a 1015 appointment should not turn into a 2 hour wait! Seems to be the…read moreway this business schedules appointments. No regard for their patients!!!

Just an update - I sent a message over the weekend because I've had a floater in one eye for a…read moreweek. I got a call first thing Monday got an appointment today (one was offered for Monday but I couldn't make it). I saw Dr. Betsy and she and her assistant were great. They explain everything and I received a thorough exam and answers. Also, Michael fixed the glazed I sat on a month ago. I really cannot recommend this practice highly enough! Great doctors and staff!

Michael is the bomb....Been going here for years. Dr Swenby is very thorough and picked up on…read moresomething no one has. Love this place.

Wonderful care in every way, from reception through examination, glasses, and prompt referral for a…read morelook at cataracts. First class!

I would follow Dr. Johnson to the ends of the earth! She is incredibly thorough, knowledgeable,…read moreprofessional and kind. Staff is pleasant. I've referred several people to her, all of whom have later thanked me for turning them onto such a terrific physician. Don't hesitate! Make your appointment today!!

I like the doctors here, and the staff is helpful and friendly. Their hours really stink and make…read moreit hard for me to pick up orders. Good service and pirces are fair. Just wish there were hours on the weekend.

Aside from the details on the doctors, a really great but small selection of glasses/frames. Just…read morethe right amount of quality and stylish selections: Prada, Gucci, Ray Ban, etc. Both doctors are incredibly thorough, helpful and take their time with the exam and address and questions or concerns. Both have the cutest puppies who you may get to see, Cooper or Reeses, which are happy to see you.

Dr L is very knowledgeable and helpful. Explains your vision issues and needs clearly. Very…read moreefficient.

Dr. Lustgarten is not someone I will be returning to see. She was rude and short. When asked qts…read moreduring my exam I was immediately cut off upon answering. The eye drops she placed in my eyes burned like something I have never felt before- when I asked if it was normal she said "oh ya, It might burn a little" The entire appt was an uncomfortable one- Be it that I am a nurse, I was disgusted at her lack of a bedside manner - oh and when my appt was finished that was when I was told the visit wasn't covered under my insurance! VERY POOR EXPERIENCE- trust the negative reviews- I wish I had.

I am really upset with these guys! I had a great appointment with a new eye doctor who was so…read morecaring and great. He really helped me with suggestions for my dry eyes. Sadly, the prescription that I use for my dry eyes is VERY expensive ($250) but the eye drs always write up the prior authorization so the insurance will pay. Well, I called FIVE times last week and left messages bc no one was calling back. They ignored my calls every time. I spoke to Miranda who could have cared LESS! I did MY job, I made the appointment and showed up on time and paid my bill. This office has NO CARE to do THEIR job-to return a phone call and fill out the paperwork! I am so disheartened and frustrated! If there was ONE light at the end of the tunnel, I was able to get a hold of a different office in Deep River. There is a LOVELY lady named Donna who actually answered the phone (shocker) and called CVS and called me back to follow up. The problem still is not solved, but having someone in the office that gets back to me is a huge win. I am hoping to get this problem solved. :(

The staff at the front desk are great; however, the doctor left something to be desired and I won't…read morebe returning. I found him to be dismissive of my concern and shockingly even tugged at my eye without warning. When I flinched and told him it hurt, he told me to "get back here" and said it didn't hurt (as if he would know). I found this to be rude and completely uncalled for. He also referred to the great staff at the front desk as "girls" which is not appropriate. Yuck, Yuck!