Cancel

    Open app

    Search

    Madison Tire and Auto Repair

    3.9 (68 reviews)
    Open • 7:30 am - 5:30 pm

    Services - Madison Tire and Auto Repair

    Auto brake repair

    Auto exhaust repair

    Madison Tire and Auto Repair Photos

    You might also consider

    More like Madison Tire and Auto Repair

    Recommended Reviews - Madison Tire and Auto Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Flat tire on my "new" tire minutes after leaving establishment

    STAY FAR AWAY! I have never been treated so poorly and rudely! NIGHTMARE! HORRENDOUS! DISGUSTING experience which ended in owner John forceful, arrogant, rude and disrespectfully speaking to me and in front of his employees. Sad I have to even give 1 star for this service & professionalism is a ZERO!!!! Extremely unprofessional! I paid $701 for 3 "new" tires. Over the phone I was quoted $630 "with service". Invoice gets text to me stating $701. Upon arriving the driveway where you pull up is filled with nuts, bolts, screws, nails. I'll need 4 more "new" tires just from pulling in and out of the driveway. First bad taste was when I made my appointment over the phone John was swearing while speaking to a fellow employee. More swearing when I picked up my vehicle where John was on a private phone call yelling "I need to pay $800 or I am going to be kicked off my insurance." I paid the bill, I went to my vehicle where I instantly noticed the tires were VERY dirty, filthy and scuffed, filled with rocks. My old tire looked newer than the 3 "brand new". I went back inside to ask John why the "new" tires looked so dirty and he blamed the rocks in the parking lot where the vehicle sat for 1 minute. Not buying that but ok. I politely asked, "How do I know the tires are new?" He said rudely, "They are new." "How do I know? Do you have a tag or receipt on them?" "They are new!" Bad taste. Bad feeling. As I drove away I heard a noise coming from tire and noticed the tire pressure light was on. I called Madison Tires back to mention the tire pressure light and "Patrick" instructed me to drive around for 20 minutes to see if the light with recalibrate. Ok. I did just that, ran an errand and when I returned to my vehicle my tire was flat. My "new" tire was flat. As I drove back to Madison Tire I called where I was told to come back and they will take care of it. As I pull back up and exit my vehicle John walks towards me saying UNACCEPTABLE! UNACCEPTABLE! Make yourself comfortable inside SWEETIE! I am female but don't talk to me like that. At the time I thought he had sympathy for the inconvenience of leaving with a flat, "brand new" tire. When I noticed they completed I walked into the office where John was surrounded by employees, he tossed the keys at me and said, "ALL SET." I asked why the tire was flat, he replied forcefully, "BAD day and BAD service". He explained the cap was not put on directly. Unacceptable is right John! To purchase new tires and leave with them flat is WRONG! I am leaving for a road trip in the morning. To feel unsafe! To pay for 3 "new" tires and not know if they are used or new. They don't look new! Hearing this and being concerned how dirty and scuffed I explained how unhappy with this experience and I would like some sort of confirmation these are 3 new tires. I ask for him to provide me a receipt or tag for the new tires. John said, "You get nothing!" That's when this interaction turned south. My old tire was cleaner the new I said I'm going to need a car wash these "new" tires are so filthy, he rudely said, "Good, go do that." I said, "I paid $700 for these tires" he cut me off and sarcastically told me "That's nothing!" That is nothing?! Who do you think you are John!? To be so unprofessional and speak to your paying customer that way. And in front of your employees. I again asked for proof these tires were new and he refused to, wouldn't and couldn't do that. It's because they are not. They wouldn't look SO WORN/DIRTY/FILTHY/SCUFFED if they were new. I asked for a second copy of my invoice and a man with an awful curtly hair mullet (not sorry) said "I already gave it to you." SO DISAPPOINTING! SO LIVID to receive such incompetent service, take no responsibility, be treated so poorly and to be short and rude and blame me! John said, "I don't like your attitude." You are way out of line John! I don't like to be SCAMMED JOHN! I asked why the tire was flat and asked for proof of a receipt or sticker tag that these 3 tires I paid $701 for were new. He refused and couldn't show any such thing. This business is called Madison Tires and you give me dirty filthy flat tires, and don't even know how to properly and safely install them! Mind you, I had been so understanding, polite, patient and kind with "John" this entire process, I was completely taken aback and extremely insulted. I was trying to support local instead of going to the dealer but a HUGE mistake on my part. Now I have to go back to my dealer to confirm these dirty, disgusting tires are even NEW! So if you are looking for a reputable place that handles your car with close detail and knows how to speak to people, this is NOT the place for you. DO NOT TRUST THIS PLACE !! and John LEARN HOW TO TREAT PAYING CUSTOMERS and then hire staff that knows how to do their job. If my dealership confirms these tires are used I will see you again soon John!

    Brand new stock parts I didn't ask for

    Complete horror story. Brought my truck in for a check engine light. John said it was because of my modified exhaust and I pointed out the exhaust was modified far before the light came on. He said he would look into it and determined it was an evap cylinder. Truck went in on Wednesday was told I could expect it that day. Wasn't ready the next day and he said Friday it would be ready. Friday comes and I end up picking up the truck without the work completed because I had to tow a boat over the weekend. Charged me 800 dollars and had my truck 3 days just to change spark plugs Change oil and plug wires. Check engine still on remote start still not working. I was stupid enough to send it back in on Monday and I come to find out at the end of the day he decided to install a new factory exhaust throughout the day instead of fixing the evap cylinder at which point when confronted he said take the car somewhere else because we apparently had an attitude. Obviously I'm going to be upset having my exhaust reverted to stock and my issue not fixed after him having it for 4 days. He didn't charge for the exhaust but now I'm stuck with 2 stock Chevy exhausts and will have to pay to have it removed and replaced. He also took my exhaust tip and refused to take the parts he decided to put on off. Check engine light still on remote start still broken. After this experience I would not recommend getting service here. It seems whenever they are slightly busy the quality of their work slips and they just try to get you out of there Also 800 for an oils change and plugs taking 3 days?? No thank you. They seemed like good people and people make mistakes but between such a large lapse in judgment and lack of willingness to make it right I cannot say I am by any means confident in them enough to send my car back there

    Hours

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    21 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    outstanding service, wonderful people, good prices. Highly recommend this local service provider.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Exhaust system problem diagnosed and repaired in a timely fashion at a fair price. Knowledgeable, friendly staff. My go-to car mechanic.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    8 years ago

    Business owner information

    Photo of John K.

    John K.

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chris L.
    268
    1151
    6052

    9 years ago

    Business owner information

    Photo of John K.

    John K.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Z A.
    0
    26
    27

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D S.
    0
    1
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of John K.

    John K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Awesome work on my Jeep thanks to Spanky and John! Very honest hard working guys. They do very fast work and very affordable

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Howie K.
    0
    202
    147

    6 years ago

    Great service. Could have easily sold me 4 new tires but they did right by us. Will definitely be back when I do need tires.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of George D.
    110
    17
    18

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Peter F.
    238
    2
    10

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Friendly people, fair prices, easy drop off and pick up and I trust them not to suggest unnecessary repairs.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    The best service in every way! Not only is everyone extremely nice but they also do great work and the prices are more than fair.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M H.
    0
    14
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Beth D.
    52
    95
    21

    9 years ago

    Business owner information

    Photo of John K.

    John K.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of JA C.
    1
    85
    0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of John K.

    John K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Madison Tire and Auto Repair

    Review Highlights - Madison Tire and Auto Repair

    “Despite it being a chaotic, busy time with skeleton staff, John was incredibly accommodating.”

    Mentioned in 18 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Tires 6,214 times last month within 15 miles of this business.

    Verify this business

    Rose City Auto Repair & Service - Rose City Auto Repair & Service logo

    Rose City Auto Repair & Service

    (4 reviews)

    I have had my Honda Pilot Services here a couple of times a year for basic stuff many years ago…read morewhen Dave was the owner. The experience has been consistent up until last year. My guess is Dave is fishing somewhere in Florida. Oil changes, tires and batteries even a mouse that got clobbered in the AC fan (yeah that happened in Philly). Prices were always good and the customer service excellent up until my last service. I had a radiator replacement in 2018 and needed inspection and it was like bizzaro-world the last time. This is a mechanic business right? So a couple of basic things: 1. Commit to complete the job at a specific time and date and deliver on that commitment. 2. Don't explain how busy you are and not be able to figure out when the job will be done. 3. No matter what please do call the customer if you commit to complete the job the same day and cannot, for whatever reason. 4. Free oil change next time is rarely ever a remediation for whatever inconvenience customer has experienced. 5. When customer calls the next day expecting answers on when the car will be ready don't ask the customer when would they would like to get the car if you already missed agreed time and it's still not done. Clearly it's not about when the customer wants it. 6. When unhooking the battery please do connect backup battery to not lose driving data for emissions test and radio code. (Yes I have the radio code) Then tell me to come back tomorrow for the inspection after driving it for 100 miles. 7. Don't leave the backup battery in the back of clients vehicle. Yes the one you didn't use in 6 above. The two most positive things I can say is the job was done finally and the car is running fine. That and the price was competitive! If it wasn't for these two points it would be 2 stars.

    I've been bringing my cars to Henry at Rose City Repair for 20-years. Great prices, great work,…read moreand even more important...very honest!!!

    Community Service Station of Madison - My office on a daily! Intake manifold replacement on a Ford E250 Van! Fun times

    Community Service Station of Madison

    (4 reviews)

    I took my car to be inspected on Saturday April 25th. I spoke with Pam and she said she had to…read moreorder a cap for gas so it will pass inspection. I ordered it and asked when car would be ready. She told me to come Sunday after 8 am to Pick it up but I had to drive it so computer registers it and come back on Friday. When I went to pick my car up with all paperwork such as insurance and registration and proof of title it was not there. The nice kid working in Sunday am said I'm sorry but we gave your paperwork to someone else. I said huh, that has all my info on it. I said is someone bringing it back. I called Pam 10 times and never responded or text me back to help solve it. I had to take the other guys paperwork and call him to see if he had my info. Needless to say they had his wrong number so I then had to find it on my own. I called the guy who took my info and asked if I can get it. The service station and Pam never called me to try to help or solve thier error. I won't be going there again with how careless they were. Anyone could have taken my info and car title.

    I cannot recommend Community Service Station of Madison more highly. They are not only extremely…read moreefficient and knowledgable about all vehicles, but Pam and her employees provide a level of customer service that you simply don't see anymore and at extremely reasonable prices, no less!! I will continue to use whenever any of my vehicles need service!!!!! I wish I could give them ten stars!! Frank G.

    Madison Car Wash & Detail Center

    Madison Car Wash & Detail Center

    (151 reviews)

    5 Stars! I've been coming to this car wash for a while now…read moreand it's always a great experience. The owners are incredibly kind and welcoming -- you can tell they really care about their customers. The service is always top-notch and consistent. My car always comes out looking spotless. Highly recommend this place if you're looking for quality and friendly service! Price really good

    I've had enough…read more Sure the Boss man for the "crew" of Madisonian car detailers, who don't or can't speak with you, is a charming fellow. Friendly. Ready to go the extra mile - well to convey a willingness to. But after my fire extinguisher "mysteriously" exploded in my trunk, I sat in the Madison detailing parking lot this morning and thought "maybe this they can take care of." Then it hit me. Everything that happened coincidentally after their detailing wasn't their fault. They very patiently explained how it wasn't their fault and did nothing. They'd do the same this morning so left. First issue was the price had leapt to $175.00 for an interior cleaning. Yes, Boss gave me a break at $160 or so but why so high? I didn't complain but paid. Second, I purposefully left my garage door remote in the hutch or center console. I picked up the car and it's gone. Bossman tells me they searched and didn't find it - but offered to pay for it. I didn't take him up on it. Suggested I bring the car in so they could thoroughly search. Surprisingly I consider myself fairly adroit at searching my own car. But every day and every night since, as i get in and out of my car to open and close the garage door, I think of Madison detailers who apparently aren't at fault. It will take weeks to replace the remote. Then days after the detailing, I notice my left front hubcap is missing. My thinking is it's not coincidence that suddenly a hubcap pops off when I see how all the remaining three had been vigorously cleaned. But again, not their fault. In a case out of Carwash CSI, Bossman said he watched surveillance video and it showed the hubcap was in place when the car arrived and when it left. Presto! Not their fault! I took him at his word - didn't see the tape myself but it's a hubcap. I let it go. But this morning I had enough. The entire trunk was covered in grey dust. Again days after the detailing. I took it to the auto mechanic across the street to make sure it wasn't a mechanical issue and we laughed: the fire extinguisher apparently went off and the key was sitting next to it. I joked "should I pay an idiot tax?" And I drove across the street and waited for Madisonian Detailers Bossman. But then it hit me as three workers shied away from speaking to me (likely unable) and I anticipated once again being told it wasn't their fault. And maybe they didn't lose the remote but it just magically vanished or I'll find it in a place I simply wasn't bright enough to search. And maybe they didn't hard-scrub the hubcap loose so once I drove it off the lot, it fell off somewhere (Bossman suggested I actually retrace my paths driving around, looking for the errant hubcap) and maybe they didn't shake up the fire extinguisher and loosen the key by fast sloppy cleaning, leaving the dust bomb to go off later after sitting in my trunk with zero problem for years. Maybe all that is coincidence. Maybe nothing's their fault. Maybe not. I'm not taking any chances. I'm buying a vac off Amazon and cleaning out my trunk myself. Then I'll have to buy a new remote I know I didn't lose. I'll buy a new hubcap. I buy a new Fire Extinguisher that was in the car for years without issues. I'll buy a hand held vac. I'll buy a clue too that I should clean my old car myself. Maybe once I get industrious, I'll also finish cleaning my still filthy rear mirror and the still dirty interior upholstery that was barely touched. Not that any of that's their fault. I'm sure there's surveillance footage.

    Madison Tire and Auto Repair - tires - Updated September 2026

    Loading...
    Loading...
    Loading...