I hired this cleaning service to clean my residential property. They did a HORRIBLE job. None of…read morethe mirrors, glass was cleaned. None of the dressers, furniture, nightstands were dusted. Things were put everywhere with no rationalization. Please do not let these people in your home. There is no reason to hire a cleaning service only for them not to actually clean your house. You can't even tell someone came in here and cleaned anything. You don't smell any cleaning products, they did not replace any trashbags, no attention to detail. HORRIBLE. I NEVER given anyone a review like this before. I can't recall ever receiving a service like this before. I hope NO ONE goes through what I just did today.

great service all around. i was able to book the appointment with ease and they gave an arrival…read morewindow which they stuck to and did a fabulous cleaning job. paying my bill way easy and convenient. will definitely use them again.

Great service and would highly recommend! Exceeded my expectations. I have used many other cleaning…read moreservices and Eldy was far the most thorough.

Eldy is awesome. She is dependable and consistently thorough. I trust her to be in my home when I…read moream not there.

I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

My girlfriend recommended Lorita to me and I've been having her clean my apartment for the last few…read moremonths. I use her every time I have a guest stay at my house. She's really terrific - I can txt her to schedule visits and she is really really flexible with my weird time constraints on getting my condo cleaned. She's always on time - when she says she'll be there at 10 AM, she'll be there at 10 AM. She does a really great job cleaning, brings her own products, and most importantly -- she takes PayPal for payments (a minor miracle). Add in the fact that her rates are extremely reasonable and I recommend Lorita to anyone looking for a home cleaner.

I hired Lorita for two jobs: move in cleaning of a house and move out cleaning of a apartment. She…read moreand her 2 helpers did a fantastic, thorough job on the house, so I was really happy to retain them again. On the apartment, I was less than satisfied. Lorita called me on the day of to tell me that she was sending one of her helpers and that was fine. The woman was very nice but the cleaning was quite sub-par. Despite me specifically requesting that the inside of the cabinets be cleaned, some of the drawers weren't cleaned. The counters and the sink weren't cleaned off properly, she told me she couldn't reach the freezer (I ended up reaching it just fine and cleaning it myself), the inside of the microwave had food particles, the bath tile needed additional cleaning, there were sections of the floor that hadn't been swept properly. In all, I basically had to go through the entire place and swipe everything down and re-sweep certain areas and scrub the kitchen sink and clean the microwave interior. When I later emailed Lorita letting her know, she told me that cabinets were extra and were. not included in the deep cleaning. This was news to me since her helper hadn't told me that when I went through the apartment pointing out areas that needed special attention. Given that it's a woman-run business that I really wanted to support (I was thinking of retaining them for a regular monthly cleaning), I'm disappointed with how things turned out. I would give her 5 stars for the first cleaning and 2 stars for the second.

We have been using this company for over 20 years. She is very courteous and always on time. She…read moredoes a great job cleaning our home At a reasonable cost. I highly recommend her.

5 STARS!!!! We've been using Ash Maids for years now and they've always done a fantastic job…read morecleaning our home! They are always on time, friendly, professional and very thoroug. we highly recommend using them for your cleaning needs! In addition, they also offer upholstery, leather, carpet and tile cleaning!!!

I just had my second cleaning service yesterday. I won't be using this company again. The first…read morecleaning was good, except they ignored my request that they clean baseboards and thoroughly clean my shower in the master bath. The cleaning products that they used left my house smelling amazing for several days. This second cleaning was a joke. I honestly don't believe they vacuumed and they certainly didn't mop my bathrooms. There was a spot in the middle of one of my bathroom floors that I noticed before they came, it was still there after they left. And my home doesn't smell fresh like the first time. They arrived at my house after the 2-4pm window they gave me, so perhaps that's why they did a poor job.

Asked Karla's Professional Cleaning Service for a quote on Tuesday for work on Thursday, not only…read moredid they provide the lowest price they scheduled me right on the spot. I was in a time crunch and their quickness and responsiveness made everything fun easier for me. They did a fantastic job with the move-our cleaning: oven, fridge, and all of the other rooms as well. It was beyond my expectations! Definitely book Karla's Professional Cleaning Service if you want the best cleaning!

Marcia does an excellent job. She cleans my house every 3 weeks or as needed. She is very…read moremeticulous.